Sonesta Hotel Ibague

3.5 star property

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Enjoy a diverse spread of international cuisine at our buffet, featuring a variety of dishes, including rice, meat, salad, and soup.
Conference room with a large table and city views.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area overlooking a panoramic city view.
Step into the Sonesta, where a modern lobby awaits with a clear view into the reception area.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and stunning city and mountain views.

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
Carrera 8 # 57-57 Centro comercial Acqua, Ibagué, Tolima, 730007
  • University of Tolima
    ‪3 min drive‬
  • Manuel Murillo Toro Stadium
    ‪5 min drive‬
  • Plaza de Bolivar
    ‪6 min drive‬
  • Ibague (IBE-Perales)
    ‪11 min drive‬

Room options

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room Executive with Mountain Range View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Twin Room Executive with Mountain Range View

  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About this property

Sonesta Hotel Ibague

Hotel in Ibagué with free breakfast and fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Sonesta Hotel Ibague offers 91 accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Ibagué hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Ibague. During your stay, you'll be within walking distance of La Kueva Escalada Bajo Techo. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from La Kueva Escalada Bajo Techo and 5 minutes from Manuel Murillo Toro Stadium
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A fitness centre, tour/ticket assistance, and concierge services are also featured at Sonesta Hotel Ibague. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ibagué hotel.

Guests are served a free full breakfast daily from 6:00 AM to 10 AM.
SENDA – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • SENDA

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Due to maintenance, this property's pool, sauna, and spa close at 3 PM on Mondays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibagué
Sonesta Hotel Ibague Hotel Ibagué

Sonesta Hotel Ibague Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 361 out of 509 reviews
Rating 8 - Good. 106 out of 509 reviews
Rating 6 - Okay. 18 out of 509 reviews
Rating 4 - Poor. 10 out of 509 reviews
Rating 2 - Terrible. 14 out of 509 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Charlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel felt a home away from home. The staff were very pleasant and was always willing to help and also friendly. The breakfast had a big variety to choose from with numerous fruits and vegetables. Would recommend this stay for your next visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Javier

Stayed 1 night in Apr 2025

10/10 Excellent

Diego

Stayed 1 night in Apr 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and attention

We stayed at the Sonesta for one night. Our experience at check-in was probably one of the best we had ever had. Happy smiling faces, great service and the welocme drink. Then at breakfast the next day we were addressed by name (very rarely experienced) and asked regularly if we had everything we needed. I jokingly said I wished they had tamales but apparently they only have these on Sundays. So imagine my surprise and delight when the waiter returned to tell me that he had spoken with the chef and they were going to prepare a tamale for me if I could wait. I was so delighted and humbled by this marvellous attention to detail and the desire to please a guest. Would definitely stay at the Sonesta again.
Stayed 1 night in Apr 2025

6/10 Okay

JAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comida tolimense

Tiene muy poco productos o comidas Tolimenses
Stayed 5 nights in Mar 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
The facilities are not good as before. There is a maintenance that makes not easy to go out through the mall. The rooms and in general the installations doesn't look fresh and clean
Stayed 1 night in Mar 2025

2/10 Terrible

Nathaniel J, studio city

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Horrible coordination and management with the current construction going on at the hotel. The manager should make changes to the message that is sent to the guests so that they know they will be received by LOUD construction noises which begin at 7am. I was completely unsatisfied with my stay. In between the construction, the guests were loud and obnoxious. I will say that Laura and Jennifer were helpful and did all they could to help me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Diego

Stayed 1 night in Feb 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and great service.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Property conditions & facilities
Pretty good
Stayed 1 night in Feb 2025

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, shopping mall, good, friendly people, I love the pool and view of the city.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, nice place, The noise of a drill and hammers, upstairs, was annoying, I couldn't sleep with all that noise
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location
Stayed 1 night in Jan 2025

2/10 Terrible

Bryan

Stayed 1 night in Jan 2025

10/10 Excellent

BORIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY NICE PLACE!

VERY NICE!!!
Stayed 2 nights in Jan 2025

8/10 Good

JAVIER, las vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay at and its close to at least 3 great malls within 5 to 10 min walking. The staff is really friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 semaine charmante

4ieme fois et toujours enchanté de notre expérience, personnel adorable et super gentil, habitación spacieuse et comfortable! Nous reviendrons!
Stayed 14 nights in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Stayed 2 nights in Jan 2025