The Dilkhusa Grand Hotel By Compass Hospitality

3.5 star property

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Photo gallery for The Dilkhusa Grand Hotel By Compass Hospitality

Food and drink
Restaurant
Iron/ironing board, bed sheets
Exterior
Property grounds

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Wilder road, Ilfracombe, England, EX34 9AH
  • Place, Ilfracombe Beach
    ‪3 min walk‬
  • Place, Ilfracombe Harbour
    ‪9 min walk‬
  • Place, North Devon Coast
    ‪12 min walk‬

Room options

Double Room

8.0 out of 10
Very good
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Single Room

8.4 out of 10
Very good
(12 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Room Front Facing

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room Front Facing

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room Front Facing

  • Sleeps 2
  • 2 Single Beds

24HRS Stay Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Dilkhusa Grand Hotel By Compass Hospitality

Hotel with a restaurant, near North Devon Coast
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Dilkhusa Grand Hotel By Compass Hospitality offers 98 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Dilkhusa Grand Hotel By Compass Hospitality. During your stay, you're just a quick walk from Ilfracombe Museum. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Just a 2-minute drive from North Devon Coast and 14 minutes from Exmoor National Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 3.5-star Ilfracombe hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.
The Dilkhusa Grand Hotel By Compass Hospitality has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dilkhusa Grand Hotel Ilfracombe
Dilkhusa Grand Hotel
Dilkhusa Grand Ilfracombe
Dilkhusa Grand
The Dilkhusa Grand Hotel
The Dilkhusa Grand Hotel By Compass Hospitality Hotel
The Dilkhusa Grand Hotel By Compass Hospitality Ilfracombe
The Dilkhusa Grand Hotel By Compass Hospitality Hotel Ilfracombe

The Dilkhusa Grand Hotel By Compass Hospitality Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 115 out of 412 reviews
Rating 8 - Good. 142 out of 412 reviews
Rating 6 - Okay. 76 out of 412 reviews
Rating 4 - Poor. 45 out of 412 reviews
Rating 2 - Terrible. 34 out of 412 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Henry

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Clean room good service
Stayed 4 nights in Oct 2025

4/10 Poor

Chris

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was too expensive for a continental style at £14.50. Only 1 pillow on the beds and no evening meal so had to find another hotel. No 24 hour reception as advertised and no fee car park either. Decide we could not stay another night due to poor compliance with advertisement.
Stayed 3 nights in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Sep 2025

6/10 Okay

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Sep 2025

2/10 Terrible

Sophie

Disliked: Cleanliness, staff & service
The First Lady on reception we felt was really rude and abrupt as we enquired about parking in the car park as the chain was up. The Second Lady was friendlier however did not like how we were told our room number out loud. I worked as a hotel manager for Greene King and it was policy we were not to tell but to show the room number due to safeguarding the guests. Especially if I was a female travelling alone, anyways charged for the dog which we accepted. There was just no personal touch, I had stated in our notes it was our anniversary and not even a happy anniversary. I also noticed if we had booked direct which would have cost me alot more than Expedia we could have had a free room upgrade if available but didn’t want to take the risk of paying and then not, the hallway ti our room 312 smelt absolutely horrendous, first night it was bareabke but the second was like sewage, it was not great. Also a complete mission for anyone wth dogs like myself to ve put on the 3rd floor. Especially with a lift that was tempremental in working. All other dog friendly hotels I have stayed in have had the dogs on ground floor rooms for easy access to outside areas for them to go to the toilet etc. the bathroom wasn’t very clean and there was piles of dust beside the wardrobes, the coffee tray etc. We don’t get away very often due to having kids and after paying the extra £20 dog fee I just felt really really let down. I wanted to looks To return with my children this year or even to a more
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Liked: Staff & service
This is an old hotel that's a little tired, but clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here highly recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Gareth

Stayed 2 nights in Aug 2025

4/10 Poor

rose-marie

Business traveller
Disliked: Amenities
k i have stayed in this hotel direct before and it is wh i booked again, but through You! i booked in advance and i did try to change my dates to October, but i could not get through to any human at all on several numbers... so i tel the hotel to get help. they said they could not help as i booked through Expedia and i explained ui could not get hold of anyone at Expedia????...the reason i had to change my 1 week stay date because my brother had a choma and had an emergency hospital scare and me and my family here to support Jon. i tel hotel again to explain my situation and asked who has my money paid £300+ ? they said they had it and i have requested it be used to re arrange new dates .... which is reasonable request... please can you help? my email address is rosie@rosiewood.com. i am viewing homes to move to Devon.... thank you
Stayed 5 nights in Sep 2025

6/10 Okay

kymberely

Travelled with family
Liked: Staff & service
Staff were great. My room was a good size ( I had a double room). Curtain was hanging off one side. Shower curtain was also hanging off. Shower was broken, so I could not put it up higher on the pole. Bath mat had mould on the underside of it. Breakfast was nice, with a varied choice of food.
Stayed 3 nights in Sep 2025

8/10 Good

PETRUS

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well placed for walking into Ilfracombe and the room was comfortable. As it was a large room the bed would be better to have been a king size as opposed to a double. The hotel obviously caters to bus trips and as such the dining was limited to the same, but the food was good and well cooked.
Stayed 2 nights in Aug 2025

2/10 Terrible

michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgusting

We were down there for my son wedding , It's totally ruined it for me. I felt so disgusting that I actually cried the first night. And had to go and buy my own antibac wipes to clean the room. Complaint about the room smelling of Urine And\nThat it was absolutely disgustingly dirty.Nothing was done until my husband had to complain.The second time
Stayed 3 nights in Aug 2025

6/10 Okay

Ricky

Disliked: Staff & service, property conditions & facilities
The hotel is very rundown the staff were not very friendly or helpful the breakfast was ok
Stayed 2 nights in Aug 2025

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is very dated but it is a good price, its clean and in a good location. If your looking for somewhwhere cheap to stay and dont mind basic then its perfect.
Stayed 1 night in Aug 2025

10/10 Excellent

Glynis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location for the museum, theatre, seafront and harbour. There is a bus stop right outside for Barnstaple for shopping. We asked if we could have a ground floor room when we booked and that was what we were given. The bathroom was large and very clean. We had to leave early as our granddaughter was unwell and the night staff were very helpful. We would stay in this hotel again. Only downside was the decor was a bit tired in our room.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kate

Stayed 2 nights in Aug 2025

4/10 Poor

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

martine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the bed wasn't to comfortable but everything else was good thank you.
Stayed 1 night in Aug 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlie and Linda couldn't do enough. Yes the hotel needed some updating up the rooms were clean and the breakfast was good . Will definitely be back .
Stayed 4 nights in Aug 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spaciousroom

We found the staff friendly. The room clean and spacious. Enjoyed our stay
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness
Appropriate price for the quality
Stayed 1 night in Aug 2025