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Candlewood Suites Indianapolis Downtown Medical District by IHG

2.5 star property

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Photo gallery for Candlewood Suites Indianapolis Downtown Medical District by IHG

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Terrace/patio
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Studio Suite | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1152 N White River Pkwy West Dr, Indianapolis, IN, 46222
  • Place, Riley Hospital for Children
    ‪17 min walk‬
  • Place, White River State Park
    ‪5 min drive‬
  • Place, IU Health University Hospital
    ‪6 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Suite

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio Suite

9.6 out of 10
Exceptional
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Mobil Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(41 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(29 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

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About this property

Candlewood Suites Indianapolis Downtown Medical District by IHG

Hotel with free parking, near Indianapolis Zoo
Along with a 24-hour fitness centre, this hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Indianapolis Downtown Medical District by IHG offers 142 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with satellite channels. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Indianapolis Downtown Medical District by IHG. During your stay, you'll be within walking distance of Sidney & Lois Eskenazi Hospital. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Indiana Convention Center and 8 minutes from Lucas Oil Stadium
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 900 square feet (81 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Indianapolis Downtown Medical District by IHG. Self parking is free.

Smoking is allowed in designated areas at this Indianapolis hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 900 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests arriving after 11 PM should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District
Candlewood Suites Medical District
Candlewood Suites Medical District Hotel
Candlewood Suites Medical District Hotel Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District Hotel
Candlewood Suites Mecal Distr
Candlewood Suites Indianapolis Downtown Medical District

Candlewood Suites Indianapolis Downtown Medical District by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes the room looked great but wasn't there long enough to have much interaction with the staff but they seemed nice enough
Stayed 1 night in Nov 2025

10/10 Excellent

Ivette, Miami

Stayed 1 night in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Stayed 4 nights in Nov 2025

10/10 Excellent

Aimée

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and nice. Everything was clean, the room was better than expected, very spacious and comfortable. I was there only for a night but I’d definitely recommend it!
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a room close to IU Methodist Hospital because my husband had surgery. We checked in the night before surgery. He had to stay one night in the hospital. It was nice that I could sleep the second night in our room. The Suite was absolutely adorable!
Stayed 2 nights in Nov 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
The room was great! The wait to check in could be improved, as there was only one person taking care of the front desk as well as helping other guests elsewhere. Adding another staff member would be beneficial during the busy times. Thanks!
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
the suite was amazing!! large, full kitchen. comfortable bed and pillows
Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious. No ice machine but you could turn on the ice maker in the full size fridge if you wanted.durin my visit there was only one working elevator. Staff was friendly and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amalia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bedroom king suite is amazing along with a pullout couch. All the amenities in the kitchen. Laundry on the main floor, free to use. Parking is convenient and the staff is helpful. Only one of two elevators were working until they get a replacement for the other. Great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Austin

Stayed 4 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Spacious and clean. Staff was friendly. Only drawback was one of the elevators was broken.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price, amazing rooms. Check in was very easy, parking easy, staff very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Stayed 1 night in Oct 2025

8/10 Good

Shonda

Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
The staff I met were extremely friendly. The biggest issue for me was that 1 of 2 elevators were out of order. This was not known until after checking in and going to the room. Fortunately I chose to be on a lower level (3rd Floor) but the elevator wait was lengthy at times. I had to wait 2 rounds to go downstairs when trying to check out. If I didn't have luggage I would have taken the stairs but I was at the mercy of the sole elevator. Other than that, the room was spacious and the kitchen was perfect for those staying a few days and brining groceries to prepare for meals. I did appreciate that the outside doors were locked early and guest having to use their room cards to get into the building. The parking was ample, but the entrance was kind of tricky coming in after dark. I would definitely recommend this hotel for those planning an extended stay and bringing their own food.
Stayed 3 nights in Oct 2025

10/10 Excellent

Isaiah

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for a family stopover

A very nice place. It is not appealing from the outside and the lobby is very small, but since they seemed to be converted apartments there was plenty of rooms. It was VERY clean and maintained.
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Desteny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are great!

The room was great! It was like having a little apartment for the weekend. Shower wasn’t great and there was only one elevator for all 12 floors and it only fit maybe three people in at a time, we were on the 9th floor, so waiting for that for was the only real complaint I have.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was like a small apartment! Everything was awesome but the pool was always locked. I dont think its part of the property.
Stayed 2 nights in Aug 2025

8/10 Good

Yolanda

Stayed 1 night in Oct 2025

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