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Residence Inn by Marriott Indianapolis Keystone

3.0 star property

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Photo gallery for Residence Inn by Marriott Indianapolis Keystone

Property amenity
Lobby
Indoor pool
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
9450 COUNSELORS ROW, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪3 min drive‬
  • Dave & Buster's
    ‪4 min drive‬
  • Castleton Square
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(20 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

SpringHill Suites by Marriott Indianapolis Keystone

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 256 reviews
The price is €289
includes taxes & fees
25 Oct - 26 Oct
SpringHill Suites by Marriott Indianapolis Keystone

About this property

Residence Inn by Marriott Indianapolis Keystone

Hotel with free breakfast, near Fashion Mall at Keystone
Along with an indoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and a free food/drink shopping service are on-site. Weekly housekeeping is available.
Residence Inn by Marriott Indianapolis Keystone offers 100 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include baths or showers and complimentary toiletries.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Residence Inn by Marriott Indianapolis Keystone, you'll be within walking distance of Fashion Mall at Keystone. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • Just a 5-minute drive from Fashion Mall at Keystone and 14 minutes from Butler University
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Residence Inn by Marriott Indianapolis Keystone. Self parking is free.

This 3-star Indianapolis hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number Unknown
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RI Indianapolis Keystone
Residence Inn by Marriott Indianapolis Keystone Hotel
Residence Inn by Marriott Indianapolis Keystone Indianapolis

Reviews

Residence Inn by Marriott Indianapolis Keystone Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 128 out of 169 reviews
Rating 8 - Good. 23 out of 169 reviews
Rating 6 - Okay. 10 out of 169 reviews
Rating 4 - Poor. 2 out of 169 reviews
Rating 2 - Terrible. 6 out of 169 reviews

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Raymond, Evansville

Travelled with family
Liked: Property conditions & facilities
My stay with my family was a disaster it starts out like this after traveling to location I get there kind of early around 3:30pm to check to see if maybe my room was ready they guy at counter looks up my reservation and tells me that sorry it’s not ready yet it would be ready at 4:00pm so I responded back with okay I’ll come back so me and my family go and get something to eat I come back around 4:08om so I remain to stand in line they guy states that there computer was Down that the lady would be right with me in other line I said okay it was around 4:16pm i finally get to counter around 4:21 to check in they state to me that my room was still not ready if you like you can stand over to the side until we can figure out what is going on so I remain over to the side for about 15min don’t forget my wife and 2 sons are still in the car waiting finally the guy who waited on me at the beginning comes back and says my room is ready after I watched numerous people check in by that time but I’m still patient so I check in the lady states oh i forgot you said you had 2 little ones with you the guy hands me a bag with one pillow and 2 sheets in it I’m like wow so not only I had to wait go out to my car to get my things and pack a big bag with the hotel pillows and sheets also at the time I’m very frustrated but remain calm and professional at all times
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

8/10 Good

Aleksandra

Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and rooms were well appointed.
Stayed 1 night in May 2025

10/10 Excellent

Kerri

Stayed 1 night in May 2025

8/10 Good

Mark

Stayed 1 night in May 2025

6/10 Okay

Mark

Travelled with family
Disliked: Property conditions & facilities, room comfort

Wear and Tear

Room had a lot of wear broken lamps and old mattress
Stayed 2 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Apr 2025

10/10 Excellent

Lugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sherri W

Room was very spacious and clean. We will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tyrone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jhovany Gaytan

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and new.
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family was impressed

The breakfast was amazing! The kids loved the pool and the set up of the quite was perfect for a small family to hang out and sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 2 nights in Mar 2025

10/10 Excellent

Jourdan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Stayed 1 night in Mar 2025

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Raphael

Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Stayed 1 night in Jan 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jan 2025

2/10 Terrible

Vance, Cincinnati

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
We had terrible tenants above us - it seemed like a large family or group with many teenagers. The loudness, jumping, and slamming sounds went until 3am. We called a few times to the front desk and nothing happened, there was no follow up, etc. Our HVAC unit was inoperable upon arrival. They may have added batteries as the thing was obviously dead on arrival but kept wanting to come back to do more work. Seems like an obvious fix/catch before a room is “ready”. Staff felt like it was going through the motions on all accounts. One of our worst stays in a long time.
Stayed 3 nights in Jan 2025