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Naj Casa Holbox

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Terrace/patio
Property grounds
Front of property – evening/night
Poolside bar
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Hernán Cortes, Entre Canane Y Lisa, Isla Holbox, QROO, 77310
  • Place, Main Square
    ‪5 min walk‬
  • Place, Holbox Beach
    ‪6 min walk‬
  • Place, Holbox Letters
    ‪6 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Quadruple Room, 2 Double Beds, Private Bathroom

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room, 2 Double Beds, Private Bathroom

9.6 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Quadruple Room, Private Bathroom

In-room safe, desk, blackout curtains, iron/ironing board

Classic Quadruple Room, Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room, 1 King Bed, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Private Bathroom

Deluxe Studio Suite, Multiple Beds, Private Bathroom | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Studio Suite, Multiple Beds, Private Bathroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About this property

Naj Casa Holbox

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, spa services and concierge services.
Naj Casa Holbox offers 27 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Naj Casa Holbox. During your stay, you're just a quick walk from Holbox Beach. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Yum Balam Nature Reserve and 7 minutes on foot from Holbox Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Naj Casa Holbox.

This 4-star Isla Holbox hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Casa Naj – This restaurant only serves breakfast.
BAR NAJ – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 200 to 300 for adults and MXN 200 to 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • BAR NAJ
  • Casa Naj

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 100
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults and MXN 200 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Naj Casa Holbox Hotel

Naj Casa Holbox Isla Holbox

Naj Casa Holbox Hotel Isla Holbox

Naj Casa Holbox Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 163 out of 225 reviews
Rating 8 - Good. 49 out of 225 reviews
Rating 6 - Okay. 8 out of 225 reviews
Rating 4 - Poor. 2 out of 225 reviews
Rating 2 - Terrible. 3 out of 225 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ana

Stayed 5 nights in Jan 2026

8/10 Good

Terri Leann, Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Naj Casa Holbox. Our rooms were clean and well maintained. We had fresh bottled water privided daily. There was a coffee pot with coffee (1 pkg provided daily), a microwave, small grill, mini fridge, and hair dryer. Each room has a small deck facing the pool, and 2 xhairs and a hammock chair. Staff were lovely! Friendly, welcoming and happy to help. Carina, who serves breakfasts in the morning and bartends in the afternoon is a real sweetheart. So welcoming and friendly- she really made our stay! The food we had in the onsite restaurant was delicious as well. I would recommend that the owners add stick on felt to the bottom of the indoor chairs, as the sound of the wooden chairs being scraped on the tile floors carries through out the rooms. This would really help decrease that noise.
Stayed 7 nights in Jan 2026

10/10 Excellent

MARC-ANTOINE

Stayed 2 nights in Jan 2026

10/10 Excellent

MARC-ANTOINE

Liked: Cleanliness, staff & service, amenities
Bel Hôtel
Stayed 1 night in Jan 2026

10/10 Excellent

Walker

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Nice rooms and pool area. We had great housekeeping daily. Good breakfast on nice rooftop. Very glad we stayed at Naj.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cynthia, Spuzzum

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, great staff, relaxing courtyard and cool breakfast area on the rooftop.
Stayed 3 nights in Nov 2025

10/10 Excellent

Danielle

On arrival the door lock would not double lock. Within 5-10 minutes the maintenance man had completely fixed the door
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent room with balcony overlooking pool. Attentive staff and service. Exceeded expectations
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Eduardo Flores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location // staff supper friendly // they decorated my room for birthday celebration house keeping was beyond amazing second visit and we will be back soon!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Clean room with ac and mini fridge, bed were confortable, nice pool, very kind staff, good breakfast included You can also get beach towel and iron They have a fridge near the reception if you want to buy cheap bottle of water ( cheaper than the beach club and resto) Pretty quiet around the hotel 5-7 mins from all restos and about 10 mins from the beach, no need of using the taxis I would 100% recommend this hotel
Stayed 7 nights in Sep 2025

8/10 Good

Jose E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Orsat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo hermoso todo perfecto
Stayed 1 night in Apr 2025

8/10 Good

Maria-Pia, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean, beautiful & modern. I stayed 3 nights. The breakfast included was a great value, and with options! My room was spacious, facing the pool and courtyard. It had a small fridge, sink, microwave, coffee maker & panini iron. The pool is pretty but small, I didn't get to use it in the daytime much as there were families in it all day. It was nice to go in for a dip after dark, float and look up the stars. I loved my patio with comfortable chair hammock.
Stayed 3 nights in Apr 2025

8/10 Good

Anna Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic 6 night stay at Naj Casa! I’m so glad I decided to go with this hotel. It was perfectly walkable to the beach, to the main centre, and to the ferry. The room was spacious and clean, it was simple but had everything I needed. The balcony, kitchenette and smart tv were a welcome addition. The best part for me was the pool. It was nice alternating beach days for pool days. The loungers were super comfortable and they got great sun all day. Having the pool bar right there was handy as well! Would definitely return.
Stayed 7 nights in Apr 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto muy limpio y bonito
Stayed 2 nights in Apr 2025

10/10 Excellent

Dhoval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Holbox

Fantastic hotel very close to the ferry and not too far from the beach. Friendly staff and excellent room service. Beautiful modern hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

ELOISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Amazing and very clean room. Quiet & safe location. Pool and breakfast was also great.
Stayed 8 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Decent stay for the price. Staff were very friendly and helpful. Clean big rooms. Great location just 5-7 minutes to the center and beach which was probably the best feature for me. The thing I didn’t like is my room was all the way at the end and there was no view of anything at all from the balcony. Also because I was so far that the WiFi did not work at all. I booked last minute and booked the cheapest room though. Overall good value for the money.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at hotel Naj. The staff are very welcoming and attentive from the minute you arrive till the last day. Our room was great, very spacious and clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher, Leland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naj Casa Boutique hotel is very nice. I’m happy that we booked it. Our room was spacious and clean and included a microwave, a small refrigerator and ample plates, bowls and associated utensils. One liter of water per person was supplied each day. Toiletries were good as were the bath towels. We were given fruit juice and a face towel upon check in which was a nice touch. Front desk staff were excellent, check-in easy and we were shown to our room and given a tour of the features. Check-out was easy. There is a nice pool with loungers and daybeds and there is a nearby pool bar that serves drinks and food. Breakfast was available at a reasonable cost on the top floor overlooking the pool by polite and very nice staff. Food quality was excellent. The hotel is a 10 minute, easy walk from the ferry and an almost equidistant walk to the main beach, downtown, and beach bar area. All in all one of the most pleasant hotels that I have stayed in anywhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

JOCELYN, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa Rae

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are amazing. They went above and beyond for our stay. The rooms were thoroughly cleaned every day. The restaurant serves good and affordable meals. They even gave me a surprise in my room for my birthday. I wouldn’t hesitate to recommend this hotel. It’s a quick 10-minute walk to the main square, so close but also far enough that it’s quiet in the evenings.
Stayed 10 nights in Jan 2025

10/10 Excellent

Gintare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, close enough to town centre, but on a quiet street. The room was very spacious and had a large kitchenette with lots of cabinets, dishes, cutlery, small fridge and microwave. Our room was on the first floor and had a small seating area separated for privacy with lush greenery and easy access to swimming pool. The staff of the hotel were very nice and helpful. We enjoyed our stay there and would stay again or recommend this lovely hotel.
Stayed 7 nights in Dec 2024