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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Exterior
Exterior
Daily buffet breakfast (USD 10.99 per person)
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
275 Whitney Ave, Gretna, LA, 70053
  • Place, Oakwood Center
    ‪3 min walk‬
  • Place, German-American Cultural Center
    ‪3 min drive‬
  • Place, McArthur Shopping Center
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Best Western Plus Westbank
Harvey
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is €98
includes taxes & fees
5 Apr - 6 Apr
Best Western Plus Westbank

About this property

Holiday Inn New Orleans West Bank Tower by IHG

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Holiday Inn New Orleans West Bank Tower by IHG offers 180 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn New Orleans West Bank Tower by IHG. During your stay, you'll be within walking distance of Mississippi River. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Enjoy American cuisine while dining at Round House Bar and Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Ernest N. Morial Convention Center and 6 minutes from National World War II Museum
Holiday Inn New Orleans West Bank Tower by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 3614 square feet (336 square metres) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn New Orleans West Bank Tower by IHG. Free self parking is available.

This 3-star Gretna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Round House Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 3.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Malika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for 3 nights and the room and bathroom were very clean ,the toilet in the bathroom would just run non stop and had to fix it throughout the night .I paid to have breakfast with my stay and it was horrible,the food was very inedible and the young lady with the grayish hair and glasses was slow ,had a bad attitude and could care less about customer service.I am disappointed I had to waste my money not to eat the next 2 mornings .When I first checked in the 2 laddies at the front desk (one lady with long brown hair ,and lady with hair in ponytail with accent )were so nice and funny .....the the young man and lady with the long black hair that worked at night were rude and had attitudes with everyone.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jakaylan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious
Stayed 1 night in Jan 2026

2/10 Terrible

Anna

Stayed 1 night in Jan 2026

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Edwane, Opelika

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was good
Stayed 2 nights in Dec 2025

6/10 Okay

Jennifer

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel was a little outdated. The room was just average for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Noelle

Stayed 1 night in Dec 2025

10/10 Excellent

Charlesse, Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, Convenient to various areas & easy parking. Enjoyed my stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roger

Liked: Property conditions & facilities
Awesome Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
It was just a very nice, clean, easy experience. I wanted my kids to be able to see New Orleans from our hotel room because they have never been before. As best she could, the lady who checked us in that is at least two the fifth floor, even though the kids wanted to go all the way to the top. This was the last minute thing so they did the best they could. Then it was pouring rain and nasty this morning so all of our plans for the day pretty much got squelched by rain so we went and did a few geocaches near the hotel planning to get on the road after lunch. And then as soon as I got all the stuff packed in the car and was sitting out front ready to go I could not find my cell phone, and then suddenly I realized that I had left it in the window, recording a time lapse of the weather. So I had to go back in and get another key, go up and find my phone. I saw it in the window reached over and grabbed it and went back downstairs. Great then we went and killed about an hour geocaching over at the mall. and at one point, my daughter decided she needed to charge her phone and her charger was connected to her iPad. But she couldn’t find her iPad. And then she remembered same thing I remembered.. she left it lying in the hotel room. So we had to go back and get another key and she had to go out and get her iPad, but it was there so all is well. I appreciate the patience of your staff. Well, our airhead selves got it together that morning. Thank you again.
Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

6/10 Okay

Rosalind

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was supposed to be included with the stay, but both days they closed the restaurant before 9:30, it was to opened until 11. They offered no compensation, or discount, just said sorry about that. That's is unacceptable, and bad business. I go to New Orleans often, but i will not be staying there.
Stayed 1 night in Nov 2025

2/10 Terrible

Rosalind

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was supposed to be included, both days they closed earlier than we were told. They didn't even offer adiscount on room, or voucher to get Breakfast somewhere else. That is unacceptable!
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Stayed 1 night in Nov 2025

2/10 Terrible

HOPE

Travelled with family, Travelled with group
Disliked: Amenities
Had to wait one hour and thirty minutes after check in time to be able to get in our rooms. Didn’t get a receipt at checkout and it has been over 7 days and I’m still waiting on my accidental deposits to be returned.
Stayed 1 night in Nov 2025

8/10 Good

Charles

Stayed 2 nights in Nov 2025

2/10 Terrible

Stanley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First, this hotel is definitely old. If not, it smells old. The first room we were assigned was on the highway side with constant traffic noise. They reassigned the room, which was great. However, there was the trade off from the previous room. The first room was seemingly cleaner. But neither exceeded our expectations. Both are borderline acceptable. The rooms were relatively clean and the beds were comfortable and provided good sleep/rest. During checkout, the female at the front desk was rude and unprofessional. She was tending to a customer in front of me. Based upon the conversation, he was requesting a receipt, which was to be provided via email. He was writing his email address, and I was standing in line to be helped next. Unbeknownst to me, she was waiting on me, but never said anything. I was trying to respect the previous person's privacy. She looked at me, eventually rolled her eyes, and said "may I help you" in a condescending way. I then said I didn't know you were waiting on me because I don't read minds. She said I don't either. But how was I to know it was my turn? Anyhow, between the lackluster stay, poor CS, and homeless picking at the breakfast bar, I won't be staying here again, not would I recommend it. 0 star for me...
Stayed 1 night in Nov 2025

10/10 Excellent

Marion

Stayed 1 night in Nov 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean.
Stayed 2 nights in Nov 2025

8/10 Good

Shannon

Stayed 1 night in Nov 2025

6/10 Okay

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryant

Stayed 2 nights in Nov 2025

8/10 Good

kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, beds were very comfortable, front desk was very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

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