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Hope Lake Lodge & Indoor Waterpark

3.5 star property

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Photo gallery for Hope Lake Lodge & Indoor Waterpark

Front of property – evening/night
Sauna, body treatments, hydrotherapy, aromatherapy, body wraps
Water park
Lobby
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
2000 NYS Rt. 392, Cortland, NY, 13045
  • Place, Hope Lake
    ‪2 min walk‬
  • Place, Cascades Indoor Waterpark
    ‪5 min walk‬
  • Place, Greek Peak Mountain Resort
    ‪13 min walk‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪28 min drive‬

Room options

View all photos for North Wood Suite- Waterpark Access Additional

North Wood Suite- Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

North Wood Suite- Waterpark Access Additional

7.8 out of 10
Good
(23 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for Loon Hollow Suite - Waterpark Access Additional

Loon Hollow Suite - Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

Loon Hollow Suite - Waterpark Access Additional

8.6 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Murphy Bed and 1 Queen Bed

View all photos for Split Rock Suite - Waterpark Access Additional

Split Rock Suite - Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

Split Rock Suite - Waterpark Access Additional

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 77 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Cedar River Suite - Waterpark Access Additional

Cedar River Suite - Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

Cedar River Suite - Waterpark Access Additional

7.6 out of 10
Good
(4 reviews)
  • Mountain view
  • 115 sq m
  • 1 bedroom
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

View all photos for Ledge Rock Suite (Waterpark Access Additional)

Ledge Rock Suite (Waterpark Access Additional) | In-room dining

Ledge Rock Suite (Waterpark Access Additional)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 73 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Roaring Brook Suite - Waterpark Access Additional

Roaring Brook Suite - Waterpark Access Additional | Premium bedding, down duvets, pillow-top beds, individually decorated

Roaring Brook Suite - Waterpark Access Additional

9.4 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Highfalls Suite (Waterpark Access Additional)

Highfalls Suite (Waterpark Access Additional) | Premium bedding, down duvets, pillow-top beds, individually decorated

Highfalls Suite (Waterpark Access Additional)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 91 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 2 Queen Sofa Beds

View all photos for Eagles Nest Suite (Waterpark Access Additional)

Eagles Nest Suite (Waterpark Access Additional) | Premium bedding, down duvets, pillow-top beds, individually decorated

Eagles Nest Suite (Waterpark Access Additional)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 93 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for River Rock Suite (Waterpark Access Additional)

River Rock Suite (Waterpark Access Additional) | Premium bedding, down duvets, pillow-top beds, individually decorated

River Rock Suite (Waterpark Access Additional)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 103 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Queen Murphy Bed and 2 Queen Sofa Beds

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About this property

Hope Lake Lodge & Indoor Waterpark

Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a 24-hour fitness centre. Housekeeping is available on request.
Hope Lake Lodge & Indoor Waterpark offers 106 air-conditioned accommodations with fireplaces and DVD players. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a water park (surcharge), ski-in/ski-out access, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Waterfalls Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Hope Lake Lodge & Indoor Waterpark, you're just a quick walk from Hope Lake. Free WiFi in public areas, free self-parking and a free ski shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine at Carvers Steakhouse, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the water park with a waterslide or swim in the outdoor and 2 indoor pools
  • Indulge with body treatments, manicures and pedicures or body wraps at Waterfalls Spa
  • Services include supervised childcare, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and ski-in/ski-out access
  • Steps from Hope Lake and 8 minutes on foot from Cascades Indoor Waterpark
  • Free ski shuttle service
Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding, and in warmer months enjoy mountain biking and fishing. After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi is free in public spaces. This ski hotel also offers an outdoor pool, a children's pool and a 24-hour fitness centre. Free self parking is available.

This 3.5-star Cortland hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Carvers Steakhouse – This steakhouse specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 15 for adults and USD 9 to 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Carvers Steakhouse

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre (4,500 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 15.00 for adults and USD 9.00 to 15.00 for children
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from noon to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hope Lake Indoor Waterpark
Hope Lake Indoor Waterpark Cortland
Hope Lake Lodge
Hope Lake Lodge & Indoor Waterpark
Hope Lake Lodge & Indoor Waterpark Cortland
Indoor Lodge
Hope Lake Lodge Indoor Waterpark Cortland
Hope Lake Lodge Indoor Waterpark
Hope Lake & Indoor Waterpark
Hope Lake Lodge & Indoor Waterpark Hotel
Hope Lake Lodge & Indoor Waterpark Cortland
Hope Lake Lodge & Indoor Waterpark Hotel Cortland

Hope Lake Lodge & Indoor Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 831 reviews
Rating 8 - Good. 235 out of 831 reviews
Rating 6 - Okay. 88 out of 831 reviews
Rating 4 - Poor. 41 out of 831 reviews
Rating 2 - Terrible. 21 out of 831 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Karelisa

Travelled with family
Disliked: Cleanliness, amenities
Everything about this property was very underwhelming from the food to the amenities not a single person that we encountered other than the barista at the Starbucks had basic customer service skills. there was zero warmth, just blank stares and silence. the place was not decorated for Christmas. There was a very money grabbing attitude at every turn staff did not greet us but just asked us if we had prepaid for this and that service. Our room 204 was horrendous, located over a giant industrial HVAC vent which we had trouble sleeping through. fortunately the second night we were relocated to a decent room. I don’t have plans to go back
Stayed 2 nights in Nov 2025

8/10 Good

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Very reasonably priced and great for a multi family getaway!
Stayed 2 nights in Nov 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Nice environment
Stayed 1 night in Nov 2025

10/10 Excellent

Ginny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was very good
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 2 nights in Nov 2025

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went well, bed could have been more comfortable and thankfully I brought my own pillow but on the overall; a very nice place.
Stayed 3 nights in Oct 2025

6/10 Okay

Ivan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our recent stay at The Lodge was overall pleasant and comfortable, and we truly see great potential in this property. The rooms are spacious, well-equipped with kitchen facilities, and ideal for families or longer stays. We also appreciated the convenience of having an indoor waterpark, a Starbucks, and both a restaurant and bar right on the premises — everything you might need for a relaxing getaway. The dining experiences were particularly enjoyable. The restaurant offered delicious meals with great service, and our breakfasts and coffees at Starbucks were consistently excellent. These amenities truly enhance the overall guest experience and make The Lodge stand out. However, we did encounter some disappointments with the front desk service upon arrival. The staff member at reception seemed distracted and disengaged — she was on her phone when we arrived, and we had to wait for her to acknowledge us. When we finally checked in, she provided incorrect information about the pool, and we had to return to the desk for clarification. Additionally, we were not informed that the pool would close earlier the following day due to the holiday, which unfortunately affected our plans. While the facilities themselves are impressive, the first impression created by front desk staff is equally important. A warmer welcome, better attentiveness, and more accurate communication would make a significant difference in guests’ overall experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivette, Nesconset

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our daughter is a student at SUNY Cortland. We always try to stay at Hope Lake Lodge since it's a beautiful resort with great amenities and fitness center just minutes away from Cortland. Staff is always professional and friendly! We love staying here and can't wait to book again!
Stayed 1 night in Oct 2025

8/10 Good

Kyle

Stayed 2 nights in Oct 2025

10/10 Excellent

Niraj

Stayed 2 nights in Oct 2025

10/10 Excellent

Marian

Stayed 2 nights in Aug 2025

6/10 Okay

Rohit

Stayed 2 nights in Oct 2025

10/10 Excellent

Lynnette

Stayed 2 nights in Oct 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebekah

Stayed 2 nights in Oct 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Hope Lake Lodge and we loved it! The Lodge is beautiful; it has a very cozy lobby with a fireplace and bar and outside the lobby is a nice firepit area with tables and chairs. Our room was a very nice size and extremely clean. We dined at both Carvers and Trax Pub & Grill (located across the street) and enjoyed both places. We will be back again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere especially the lobby!! We didn’t use the pool so I can’t rate it. Would definitely stay again in the future
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staircase up to second floor bathroom!
Stayed 1 night in Oct 2025

4/10 Poor

Anna

Disliked: Cleanliness, property conditions & facilities
The resort is run down
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable
Stayed 1 night in Oct 2025