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Homewood Suites by Hilton Jackson

3.0 star property

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Photo gallery for Homewood Suites by Hilton Jackson

Front of property – evening/night
Lobby
Room, 1 Bedroom, Non Smoking | Private kitchen | Full-sized fridge, microwave, coffee/tea maker
Studio, 1 King Bed | Private kitchen | Full-sized fridge, microwave, coffee/tea maker
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free airport shuttle
  • Pool
  • Laundry

Explore the area

Map
260 N Millward, Jackson, WY, 83001
  • Jackson Hole and Greater Yellowstone Visitor Center
    ‪5 min walk‬
  • Jackson Town Square
    ‪5 min walk‬
  • Snow King Resort
    ‪17 min walk‬
  • Jackson Hole, WY (JAC)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Fireplace

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Fireplace

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Living area

Room, 1 King Bed, Non Smoking, Fireplace

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Living area

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Fireplace

Suite, 1 Bedroom, Fireplace | In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Non Smoking

Room, 1 Bedroom, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Fireplace

Room, 1 Bedroom, Fireplace | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom, Fireplace

  • 37 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

Homewood Suites by Hilton Jackson

Mountain ski retreat with full-service spa and indoor pool
Homewood Suites by Hilton Jackson offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and a complimentary food/drink shopping service.
Homewood Suites by Hilton Jackson offers 41 accommodations with laptop-compatible safes and a safe. Guests can make use of the in-room full-sized fridge/freezers, microwaves and coffee/tea makers.

This Jackson hotel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elevate Medical Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

During your stay at Homewood Suites by Hilton Jackson, you're just a quick walk from Jackson Town Square. You'll find features such as free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to reflexology, hot stone massages or Ayurvedic treatments at Elevate Medical Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and complimentary bicycles
  • Within a 15-minute walk of Jackson Town Square and Jackson Hole and Greater Yellowstone Visitor Center
  • Free airport and ski shuttle service
  • Cats and dogs welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Homewood Suites by Hilton Jackson helps provide the perfect winter holiday with ski storage and shopping on site.

Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This ski hotel also offers an indoor pool, a fitness centre and a complimentary food/drink shopping service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 9 AM to 3 PM on request
  • Free ski shuttle
  • Secured, covered parking on site (USD 19 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Homewood Suites by Hilton Jackson offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Hotel Jackson
Homewood Suites Hilton Jackson
Homewood Suites Jackson
Homewood Jackson
Homewood Suites By Hilton Jackson Jackson Hole, WY
Homewood Suites Jackson Hole Hotel Jackson
Homewood Suites Hilton Jackson Hotel
Homewood Jackson
Jackson Homewood Suites
Homewood Suites By Hilton Jackson Jackson Hole
Homewood Suites by Hilton Jackson Hotel
Homewood Suites by Hilton Jackson Jackson
Homewood Suites by Hilton Jackson Hotel Jackson

Homewood Suites by Hilton Jackson Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 196 reviews
Rating 8 - Good. 53 out of 196 reviews
Rating 6 - Okay. 12 out of 196 reviews
Rating 4 - Poor. 3 out of 196 reviews
Rating 2 - Terrible. 4 out of 196 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dalila

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2025

8/10 Good

Jeff

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was perfect. Parking was a little hard with a truck but doable. Loved our stay! Coming again soon!
Stayed 3 nights in Oct 2024

10/10 Excellent

MIchael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaut town and Hotel close to town centre
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property under renovation so somewhat limited parking. Also, I didn't realize there was a daily $20 fee for parking. We did walk into town, but it was a dark walk, and sidewalks icy in places. Doable, but just be careful... suggest a flashlight. Front desk staff very helpful. VARIETY on the breakfast buffet was great. Definitely would stay again... and plan to!
Stayed 3 nights in Jan 2024

6/10 Okay

Liza

Liked: Staff & service

Disappointed.

Stayed four nights. Location is great as far as access to all the downtown area restaurants. The hot tub was only in working condition one of the four nights and even then you couldn’t set the timer. It would work 10 min after you set it then shut off in 5 min., The pool was not working at all. This was a top priority for a ski vacation. The water was completely off one day after skiing and we were told numerous times it was restored but it wasn’t. So that was a great evening to meet up with friends for a nice dinner without being able to shower after skiing!!! The one desk representative was as nice as she could be given the circumstances but still inconvenient. We were told one day by the shuttle driver that if we wanted to come back early from the slopes to give the hotel a call and they would come out to get us. When we asked the following day, we were told it’s not an option. So yes shuttle to the mountain is a good amenity however it’s only at 8:30 am and 4 pm. As for the shuttle to the airport, yes they will pick you up or drop you off as long as it doesn’t conflict with the shuttle times to the ski resort. We were compensated with Hilton honor points but not much good that will do me since I book 99.9 % of our hotels through hotels.com.
Stayed 4 nights in Dec 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

2/10 Terrible

Glenda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty would never stay here again
Stayed 2 nights in Jul 2023

8/10 Good

Ramazan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area
Stayed 1 night in May 2023

8/10 Good

Amanda

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Staff was great. Easy check in. We booked the room with the jet bathtub, only problem was the jets didn’t work. The 2nd day we were moved to another room, and when we were going to use the tub— we realized there was no plug. A member of their team promptly brought it to our room. Other than that, the room was great. Enough room for a toddler and a puppy to run around. Convenient and easy location in town.
Stayed 1 night in Apr 2023

8/10 Good

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The room was perfect but what was so fantastic were the staff! Everyone was so helpful and friendly! I was also impressed by the breakfast served and the light meal on Tuesday/ Wednesday evening. The food was terrific!
Stayed 3 nights in Feb 2023

2/10 Terrible

Nicholas

Stayed 2 nights in Feb 2023

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Fine for a 3 star, but one bad CSR mad it seem bad

So we were staying because our flights home got cancelled and the condo we were renting was booked so we couldn’t extend there…so take this with a grain of salt. First off, Karen was extremely kind and welcoming. The other lady that checked us in was awful by comparison. She was rude to guests on the phone while we were waiting to talk to her as well so it wasn’t just us. Accommodations are fine for theri intended purpose. For a family of 3 with a 19 year old son with them with 6 suitcases it was extremely cramped. Bed was too firm, and the sleeper sofa had no sheets on it nor any sheets in the unit l but the place was clean overall and the other gentleman at the front desk was quick to remedy the sheet situation so that was fine. This place is pet-friendly so be prepared for dogs barking (for at least half an hour at one point) and/or some pet smells but they do a solid job overall. If it hadn’t been for the rude woman that checked us in, it would’ve been perfectly adequate for what we needed it for. Breakfast smelled amazing btw but we had to check out at 5:30am so we didn’t get to eat any our one morning there but seemed promising!
Stayed 1 night in Dec 2022

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice. I had 3 encounters with the afternoon, evening and very early morning staff. My flights were canceled on 12/26 and they helped me find a wildlife tour, order a pizza and get an early morning ride to the airport. I love Jackson and staying at HS was very consistent with how I know Jackson. Thank you
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+++

Excellent pet-friendly hotel in an awesome location, walkable to so much. A great base for a trip to snow king, jacksom hole or grand targhee. Staff is kind, personable, welcoming and respectful. The lobby is beautifully decorated for christmas and there are books and games for use. Hot breakfast was good enough. The hot tub is hot with forceful jets. The jets turn off after a few minutes, stay off a couple minutes, then turn back on. I stayed in a fireplace kitchenette suite that was cozy and attractively appointed. There are mountain views from either side of the building. I never had trouble finding free parking in back, and i have a large truck. Would stay again, this was the best hotel experience I had on a long 3 week cross country trip :)
Stayed 3 nights in Dec 2022

8/10 Good

Nadia

Travelled with partner
Liked: Amenities, property conditions & facilities
Close to everything. Airport shuttle was a nice convenience. We loved the coffee and hot chocolate always in the lobby and board games.

10/10 Excellent

Christopher, Sioux City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Pleasant and helpful staff
Stayed 4 nights in Nov 2022

10/10 Excellent

Suzanne

Stayed 3 nights in Apr 2022

4/10 Poor

chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgustingly dirty, housekeeping no-shows for days

This hotel is "fine". However before you book, you should be aware that there are major issues with housekeeping (and you should be aware that you cannot open or close the bedroom door, because the bed blocks it...you have to MOVE the bed to open and close the door!). We booked a family stay for six nights. On arrival, we opened the pull-out sofa bed, to find the previous guest's bedding still there...and filthy. For four of our six days at the hotel, we requested housekeeping, and housekeeping never came. Every day it was "sorry they will come soon" - and our room was never cleaned. There was also a pile of wet towels and dirt left in the hall for 3 days. I contacted Hilton executive customer service and their "CEO representative" told me everything was fine because they "only provide housekeeping when requested". We did request housekeeping - 4 days in a row - they just didn't do it. I have no idea why. I would strongly recommend booking a different hotel, especially if you care about cleanliness and hygiene. This hotel - and apparently their CEO's office - do not care about this at all.
Stayed 6 nights in Apr 2022

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Apr 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stay here every time we come to Jackson, which is once or twice a year. Everyone is so friendly and helpful. Great complimentary breakfast. Room is always clean upon arrival and always easy checkin.
Stayed 6 nights in Apr 2022

10/10 Excellent

Holly

Stayed 1 night in Feb 2022

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, room comfort

biz

This really is a nice property. The suites are roomy. It does need to be updated as the bathrooms especially are showing their age. I will still stay here when in JH though, as it is a great hotel for a pretty good price. Staff is always very nice and helpful.
Stayed 2 nights in Jan 2022