Candlewood Suites Jackson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jackson by IHG

1 bedroom, premium bedding, down duvets, desk
Exterior
Exterior
Exterior
1 bedroom, premium bedding, down duvets, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Place, High Falls State Park
  • Place, Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Place, Tanger Outlets
    ‪7 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Suite

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Suite

  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(13 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool and laundry facilities. Self parking is free. Additionally, a 24-hour front desk, gift shops/newsstands and a front desk safe are on-site. Weekly housekeeping is available.
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jackson by IHG. Free self-parking, laundry facilities and a seasonal outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • 9 minutes by car from Tanger Outlets and 12 minutes from Veterans Memorial Park "The Flame"
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front desk safe, and a lift. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 249 reviews
Rating 8 - Good. 41 out of 249 reviews
Rating 6 - Okay. 9 out of 249 reviews
Rating 4 - Poor. 8 out of 249 reviews
Rating 2 - Terrible. 10 out of 249 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
The room was exceptionally spacious.
Stayed 1 night in Jun 2025

8/10 Good

Ulyssa

Liked: Cleanliness, property conditions & facilities
Nice clean hotel. They do not serve breakfast like the description says
Stayed 4 nights in Jun 2025

10/10 Excellent

Nancy

Travelled with partner
Appears to be newer or recently remodeled hotel. Very clean. Although it was right next to highway, room was very quiet. Only drawback for me, not a lot of options for food. There was a Zaxbys next door but dining room closed at nine and we arrived late after driving all day. Fortunately we had breakfast items we brought with for the morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Trip, Good Experience

Stopped on the way to the beach. Very friendly staff and room was just what we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Lynette

Stayed 2 nights in Jun 2025

8/10 Good

Constance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately, the Holiday Inn Express next door was full so we stayed at Candlewood. For a one night stay it was disappointing to not have complimentary breakfast. We did go over to HI Express and paid $10. I suspect this would be a nice stay for an extended stay. The hotel was clean and the front desk was friendly and helpful. It appeared to have nice amenities for an extended stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Des

Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Amenities
Love this hotel! The desk clerk was very helpful and kind! Would highly recommend this Hotel! Five stars!!
Stayed 1 night in Jun 2025

4/10 Poor

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

wendy

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 4 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first experience with Candlewood Suites and we were much impressed. After a long day's drive you don't need or want even more hassle getting to a place you can rest. The cleanliness was gold standard. I also did not expect so much space nor how quiet it was even so close to a busy interstate.
Stayed 1 night in May 2025

10/10 Excellent

pamela

Stayed 1 night in May 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Eugene

Disliked: Amenities
Stop
Stayed 1 night in May 2025

8/10 Good

Ricky

Stayed 1 night in Apr 2025

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and peaceful!
Stayed 4 nights in May 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities

Disappointed

There was no soap or shampoo in the bathroom. We had to ask the front desk. There were no carts available when we checked in but staff member was able to locate one for us. Noise from adjacent room was noticeable. Rooms are smaller than normal. Did not like the TV set up with LG channels. Staff did not seem well organized.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff was very kind and helpful and room was clean. Only issue the programmable thermostat, which had a bunch of miscellaneous settings that caused the thermostat to cut off at various points in the evening. Took an hour for me to sort it out.
Stayed 1 night in May 2025

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Decent place for cost

Front desk was very nice. Room was subpar Floor wasn’t clean. Carpets felt sticky. I believe the ac unit in bedroom is actively leaking.
Stayed 1 night in May 2025

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room & friendly staff! Wish we were staying longer.
Stayed 1 night in May 2025