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Candlewood Suites Jackson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jackson by IHG

1 bedroom, premium bedding, down duvets, desk
Exterior
Exterior
Exterior
1 bedroom, premium bedding, down duvets, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Place, High Falls State Park
  • Place, Noah's Ark Rehabilitation Center
    ‪5 min drive‬
  • Place, Tanger Outlets
    ‪6 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, premium bedding, down duvets, desk

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down duvets, desk

Premium Suite

  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down duvets, desk

Standard Suite

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Jackson by IHG
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 374 reviews
The price is €111
includes taxes & fees
21 Nov - 22 Nov
Holiday Inn Express & Suites Jackson by IHG

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool and laundry facilities. Self parking is free. Additionally, a 24-hour front desk, gift shops/newsstands and a front desk safe are on-site. Weekly housekeeping is available.
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jackson by IHG. Free self-parking, laundry facilities and a seasonal outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • 9 minutes by car from Tanger Outlets and 12 minutes from Veterans Memorial Park "The Flame"
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front desk safe, and a lift. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 259 reviews
Rating 8 - Good. 43 out of 259 reviews
Rating 6 - Okay. 11 out of 259 reviews
Rating 4 - Poor. 8 out of 259 reviews
Rating 2 - Terrible. 11 out of 259 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kimberly, JACKSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this property we would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness and cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Description not 100% accurate

On Hotels.com it showed a picture of a kitchen but didn't list it in amenities. They are an extended stay so there is a kitchen in the rooms, which we needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Victoire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here between moving from one home to the next. The staff was very accommodating and welcoming. The room was clean and had everything we may need for an extended stay of 11 days.
Stayed 11 nights in Jun 2025

2/10 Terrible

Sharette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff that work on the 4th July morning was rude nasty attitude every but the older lady that work the night shift was amazing the housekeepers are very friendly nice hotel but that one lady is going to make guest not come back I don’t care how clean and nice ur hotel is customer service is what keep ur business
Stayed 2 nights in Jul 2025

10/10 Excellent

Geraldine, Murfreesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, and the kitchen is very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

valencia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Dillon

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wrong Room

I booked a room with 2 queen beds and when we checked in they gave us a room with 1 king bed instead. Went to the front desk where the woman told us they don’t have anything else available and that there’s a pullout couch. She offered no explanation for how this happened and they made no effort to fix this. Very disappointing to not receive the room I booked and be disregarded by the staff. Otherwise the room was very nice and clean but overall a disappointing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are spacious, clean, and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
The room was exceptionally spacious.
Stayed 1 night in Jun 2025

8/10 Good

Ulyssa

Liked: Cleanliness, property conditions & facilities
Nice clean hotel. They do not serve breakfast like the description says
Stayed 4 nights in Jun 2025

10/10 Excellent

Nancy

Travelled with partner
Appears to be newer or recently remodeled hotel. Very clean. Although it was right next to highway, room was very quiet. Only drawback for me, not a lot of options for food. There was a Zaxbys next door but dining room closed at nine and we arrived late after driving all day. Fortunately we had breakfast items we brought with for the morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Trip, Good Experience

Stopped on the way to the beach. Very friendly staff and room was just what we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Lynette

Stayed 2 nights in Jun 2025

8/10 Good

Constance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately, the Holiday Inn Express next door was full so we stayed at Candlewood. For a one night stay it was disappointing to not have complimentary breakfast. We did go over to HI Express and paid $10. I suspect this would be a nice stay for an extended stay. The hotel was clean and the front desk was friendly and helpful. It appeared to have nice amenities for an extended stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Des

Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Amenities
Love this hotel! The desk clerk was very helpful and kind! Would highly recommend this Hotel! Five stars!!
Stayed 1 night in Jun 2025

4/10 Poor

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

wendy

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 4 nights in May 2025