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Candlewood Suites Jackson by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jackson by IHG

1 bedroom, premium bedding, down duvets, desk
Seasonal outdoor pool
1 bedroom, premium bedding, down duvets, desk
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • High Falls State Park
  • Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Tanger Outlets
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down duvets, desk

Standard Suite

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down duvets, desk

Premium Suite

  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, premium bedding, down duvets, desk

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Jackson by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (332)
The price is €124
for 1 room
includes taxes & fees
31 Jul - 1 Aug
Holiday Inn Express & Suites Jackson by IHG

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool and laundry facilities. Self parking is free. Additionally, a 24-hour front desk, gift shops/newsstands and a front desk safe are on-site. Weekly housekeeping is available.
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jackson by IHG. Free self-parking, laundry facilities and a seasonal outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • 9 minutes by car from Tanger Outlets and 12 minutes from Veterans Memorial Park "The Flame"
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front desk safe, and a lift. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 171 out of 235 reviews
Rating 8 - Good. 38 out of 235 reviews
Rating 6 - Okay. 9 out of 235 reviews
Rating 4 - Poor. 8 out of 235 reviews
Rating 2 - Terrible. 9 out of 235 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean. Highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry

Stayed 1 night in Mar 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Typically a nice hotel, but…

Last year it was a great stay. This year it was just ok. Someone else’s food was left in the fridge, and some things like dishes were out of place. Makes us wonder if the room was thoroughly cleaned or not. Kitchen faucet was very loose/wobbly, and the room was set to 84*, same temperature as outside. Overall still a nice hotel, but wasn’t worth the money this time around. I don’t like the idea of charging my card $50 for incidentals that haven’t happened either. I know you reimburse if there aren’t any incidentals, but it’s just one more thing I have to remember to check on later. How about you have the card in your system and if there’s an actual incidental, THEN you charge the card. Same thing with the pets. My dogs have never done any damage to a hotel room, but I get charged for pets anyway. How about only charge IF the pets make mess or damage something?
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay
Stayed 1 night in Mar 2025

2/10 Terrible

Darin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First - they overbooked my room type, king Suite then gave me an inferior room. Then they said everyone that had my room type checked in for the night which was of course a lie since l had to wait until 3PM to check in and I was the first person at the desk at that time. Then they told me my room was out for maintenance - sure it was. They said they could not compensate me for the difference in the room price since I booked through a third party. I took the inferior room and got up the next morning to no hot water in the shower but the sink had some. $143 was spent on a room l would not have paid $50 for. The no hot water was icing on the cake. Do NOT stay at this trash hotel. I am expecting Expedia to handle this situation with the hotel and getting me my money back.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was a little sketchy but it was close to breakfast and lunch places and a Publix.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place to stay
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay. There were a couple of items needing attention that made the room feel like it was older than it is, missing a piece of flooring and the condition of some of the caulk in the bathroom. I did appreciate the kitchen with a large fridge
Stayed 1 night in Mar 2025

10/10 Excellent

Carina, Clawson

Travelled with family
Liked: Amenities
Clean friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Deandra

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at my stay here…
Stayed 2 nights in Mar 2025

10/10 Excellent

Sakeena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Property conditions & facilities
1st time at a candle wood, experience ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room very clean and comfortable Receptionist was great friendly and welcoming.
Stayed 1 night in Feb 2025

10/10 Excellent

Marvin

Business traveller, Travelled with partner
Very friendly staff and employees
Stayed 1 night in Feb 2025

8/10 Good

Marilyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice place but!!!

Everything was really nice except for a broken drapery, and huge booger on the wall, and the refrigerator wouldn’t cool down.
Stayed 1 night in Jan 2025

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fabulous
Stayed 1 night in Jan 2025

8/10 Good

Helena, DeBary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your room is next to the exit ramp, trucks will be on idle all night long and air break to the exit and are very loud. Otherwise property is very nice and cleanz
Stayed 1 night in Dec 2024

2/10 Terrible

April

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, Celebration

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Full suite and so very clean.
Stayed 1 night in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025