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Homewood Suites by Hilton Jackson

3.0 star property

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Photo gallery for Homewood Suites by Hilton Jackson

Terrace/patio
TV
Lobby
Room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
33 CAPITAL AVE, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪2 min drive‬
  • Place, Music Highway Crossroads
    ‪2 min drive‬
  • Place, Union University
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

TV

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | Living area | TV

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

TV

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Washer & Dryer)

TV

Suite, 1 King Bed (Washer & Dryer)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Washer & Dryer)

Private kitchen

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Washer & Dryer)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing, Washer & Dryer)

TV

Suite, 1 King Bed, Accessible (Hearing, Washer & Dryer)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Room

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

TV

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower) | Living area | TV

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

TV

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites by Hilton Jackson

Hotel in Jackson with free breakfast and fitness centre
A fitness centre, a seasonal outdoor pool and a business centre are available at this hotel. Free buffet breakfast and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and gift shops/newsstands.
Air-conditioned accommodation at Homewood Suites by Hilton Jackson offers free toiletries. Televisions come with cable channels.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Homewood Suites by Hilton Jackson, you'll be close to Casey Jones Village. You'll find features such as free breakfast and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free self-parking
  • Wired Internet in some public areas for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a gift shop
  • On-site recreation includes a gym
  • Just a 4-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee (restrictions apply)
Homewood Suites by Hilton Jackson offers its guests a fitness centre and a seasonal outdoor pool. Wired Internet is available in public spaces for a fee. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Homewood Suites by Hilton Jackson also features gift shops/newsstands, dry cleaning/laundry services, and an ATM. Self parking is free.
Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Homewood Suites Jackson
Homewood Suites by Hilton Jackson Hotel
Homewood Suites by Hilton Jackson JACKSON
Homewood Suites by Hilton Jackson Hotel JACKSON

Homewood Suites by Hilton Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 24 reviews
Rating 8 - Good. 2 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly. Our room was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities
The room was exceptionally clean, the only drawback was there was no remote to the TV and when we called the front desk, nobody brought one up, but they told us we could come down and get a spare remote a little disappointed on Customer Service
Stayed 1 night in Nov 2025

6/10 Okay

Melinda

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Housekeeping could do better, but other than that is was just ok. A bag a trash sat outside my door all night, I assume it was from the previous person in my room but housekeeping just left it. Kleenex on the bathroom vanity were wet, toilet has a pee drip, shower had stuff in the bottom.
Stayed 1 night in Nov 2025

6/10 Okay

Steven

Liked: Cleanliness
Disliked: Amenities
Substantial portion of parking lot under repair with no thought given to alternative parking. No eggs at breakfast and told, “delivery truck didn’t show up.” Had to ask for a tv remote as one wasn’t in the room. Had to wait at receptionist desk EVERY TIME I visited as staff was always somewhere else. This isn’t one of the cheaper hotels to stay at in the area. Nice facility, but my visit wasn’t one of the best.
Stayed 1 night in Nov 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, clean bathroom. Variety breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean environment. Room size is awesome. Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Moises Antonio

Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every part of my stay was phenomenal!!
Stayed 1 night in Oct 2025

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

MAIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, peaceful, and safe property
Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well managed
Stayed 1 night in Sep 2025

10/10 Excellent

Potchana

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selections. Extremely welcoming atmosphere. Could use better check in procedures. It took 20 to check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Larah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So Disappointed

Kind of disappointed in the room hotel choice of room for me when I arrived. They gave room to someone else then claimed it was overbooked once Hotel.com spoke with them. They explained to me totally different. In for me to have that room I must extend my stay from 3 days to 5 days and that’s for any room with tub and washer/dryer combination. Not Cool someone should have NOTIFIED me August 1 of their changes. Hotel.com you all sent my reservation to them very late. She stated it was just a few days before my arrival that Hotel.com sent over the service to them. All the wall devices for phone to charge didn’ work!
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was absolutely great. He made check in easy and fast. We did have a small problem with our room but it was rectified immediately with an upgrade. The hotel is fairly new so everything was clean.
Stayed 2 nights in Sep 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 5 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities
This is the worst property I've ever stayed at. There was no couch, the air conditioner didn't work, no iron or garbage bags. Garbage was left in the room and dishwasher was full of dishes.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The hotel seems brand new. Clean, comfortable. The staff was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the gift shop variety and display, the accomodating staff, the place was so NICE, clean, and close to everything but not smack dab in the middle of everything. I hated the second nights stay had dogs next door that barked everytime I moved as they heard me through a locked adjoining door but their owners shut them down fast. I turned an app on that I sleep with and its whitenoise curbed their abilty to perhaps hear me? I know not to have an adjoining door now with pet friendly places. Super pleased. Thank you to Elizabeth!
Stayed 2 nights in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except when we arrived the door lock system was not working so front desk staff had to let us in to our room and if we all left the room front desk staff were the only ones that could let us back in our room. Thankfully it was late and we did not plan to leave the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Madalyn

Stayed 1 night in Aug 2025