Terribly Aweful. Non-working phone & TV in room, Bathroom Stall filthy. Rude Kiosk check-in procedure where I was called Gay, a man, a Mom, etc by extremely RUDE Kiosk Clerk. Felt unsafe in room as if being watched by someone. The actual Staff I spoke with were extremely Nice & were trying to rectify & make up for fiasco even though they were not at Fault & were obviously being overworked. One older African American Lady was being run ragged as well as the others but kept her Demeanor, Character & Professionalism intact by going above & beyond her Job Description by jumping in & trying to help, not only myself, but other Guests she felt needed her assistance. This Lady, as well as the Lady Day Clerk & Lady Night Clerk are all to be commended & in my opinion, deserve High Raises & Bonuses. I wish I had gotten their names, which was totally unlike myself and my Professionalism. I would gladly have given them all a Great Tip had I been in a better Financial position to do so. Those Ladies showed Professionalism & are TRUE Ladies in every sense of the word. After being moved to a new room, I discovered there was no TV Remote in the room & the door didn't lock due to being jimmied open. The Day Clerk curtiously moved me to the other side of the Dual Hotel. After having to be moved to another room again, I am finally in a Nice room & will see how the rest of stay will go. I am confident it will be Fantabulous with said Ladies on the Job. Review by 'Blessed Angel' & Love to ALL!