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Tru by Hilton Jackson, MI

2.5 star property

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Photo gallery for Tru by Hilton Jackson, MI

Restaurant
Lobby
Exterior
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2401 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪1 min drive‬
  • Place, R.A. Greene Park
    ‪3 min drive‬
  • Place, Michigan International Speedway
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.6 out of 10
Excellent
(66 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

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About this property

Tru by Hilton Jackson, MI

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a business centre. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Jackson, MI. During your stay, you'll be within walking distance of R.A. Greene Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from R.A. Greene Park and a few minutes from Rod Mills Park
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton Jackson, MI also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Tru by Hilton Jackson, MI Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, decent breakfast,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
Its always fast check in and out. Clean, quite and safe!
Stayed 1 night in Mar 2026
Verified

8/10 Good

joseph

Liked: Cleanliness, property conditions & facilities
Staff courteous Rooms clean Pleasant stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everything was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very perfect location, comfortable, and clean! perfect.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was clean; continental breakfast was fine.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great place toi stay
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Buffy

Clean room and staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at the front desk, always ready to help if needed, and great coffee.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay, accomodating staff
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay. Clean room, complimentary WIFI would have been nice. Updated bathroom, decent break fast convenient location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Loved all of it except not having a coffee maker on the room.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

DeShawn

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Heoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, spacious and clean room.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel good breakfast
Stayed 2 nights in May 2025
Verified

6/10 Okay

William

It's a very noi
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, kept very well
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel , so beautiful and clean.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice stay
Stayed 1 night in Jan 2025

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