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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Reception
Exterior
Terrace/patio
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
1136 Rushmeade Road, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪2 min drive‬
  • Place, Union University
    ‪2 min drive‬
  • Place, Old Hickory Mall
    ‪4 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Jackson, Tn

Hotel in Jackson with free breakfast and fitness centre
This hotel features a fitness centre, a business centre and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness centre and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 170 out of 229 reviews
Rating 8 - Good. 29 out of 229 reviews
Rating 6 - Okay. 21 out of 229 reviews
Rating 4 - Poor. 2 out of 229 reviews
Rating 2 - Terrible. 7 out of 229 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kelleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful new hotel

Loved walk in shower
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed for a one-night stand.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This very nice hotel is very convenient for travelers along I-40. It feels very safe and most importantly for us, Pet Friendly. Breakfast is included and coffee is available 24/7. I will definitely seek out Tru by Hilton again.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, good breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

candis, BROOKLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

10/10 Excellent

June, Lubbock

Liked: Amenities
It’s a clutter-free experience. This Hilton chain strives to eliminate the fluff, like coffee set ups in rooms and all the paper that goes with tv guides and pizza ads and in room directories. Bed was comfy. I enjoyed a good nights sleep
Stayed 1 night in Jul 2025

10/10 Excellent

TyCora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I loved our recent stay at Tru by Hilton in Jackson. The property was conveniently located near several restaurant and shopping options. It is also close to the major expressway in Jackson. The free breakfast was sufficient with options to satisfy our hunger. The property is tastefully decorated, and the rooms, as well as the hallways and lobby, are clean and well kept. The staff were very professional and helpful. If traveling to and through the area again, we would definitely return to Tru by Hilton - Jackson.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Stayed 4 nights in Jun 2025

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, clean and friendly staff. Not much choice for breakfast however.
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru is it!

It was a one night stay, but it was a very comfortable and rewarding stay
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My crew stayed here for a job. Clean and comfortable. We would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Michelle, Peoria

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Randy

Travelled with partner
Disliked: Cleanliness
Stay somewhere different that keeps there rooms somewhat clean. We've stayed here before and it was fine. Horrible this trip'
Stayed 1 night in May 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The mattress was like sleeping on concrete and leaves. Both our backs and muscles hurt so bad we could not stay another night. We had to make accommodations elsewhere
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our check in was great. Lots of friendly faces. The hotel was clean. Beds were comfortable and nice and quiet environment for rest and relaxation. Great location for restaurants and places to go.
Stayed 1 night in Jun 2025

10/10 Excellent

abygail

Liked: Cleanliness, amenities, property conditions & facilities
The front desk was very nice.
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Stayed 2 nights in May 2025

10/10 Excellent

Neelie

Business traveller
Liked: Cleanliness, staff & service, room comfort
It’s was so clean and nice to sleep in.
Stayed 1 night in Jun 2025