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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Free daily buffet breakfast
Reception
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
1136 Rushmeade Road, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min drive‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

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  • Pet-friendly
  • Free WiFi
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4.3 out of 5, Excellent, 1,003 reviews
The price is €92
includes taxes & fees
14 Sept - 15 Sept
Courtyard by Marriott Jackson

About this property

Tru By Hilton Jackson, Tn

Hotel in Jackson with free breakfast and fitness centre
This hotel features a fitness centre, a business centre and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Tru By Hilton Jackson, Tn offers 97 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Jackson, Tn, you'll be within walking distance of Union University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Union University and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. Tru By Hilton Jackson, Tn also features a fitness centre and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Reviews

Tru By Hilton Jackson, Tn Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 140 out of 187 reviews
Rating 8 - Good. 24 out of 187 reviews
Rating 6 - Okay. 14 out of 187 reviews
Rating 4 - Poor. 2 out of 187 reviews
Rating 2 - Terrible. 7 out of 187 reviews

Reviews

4/10 Poor

Randy

Travelled with partner
Disliked: Cleanliness
Stay somewhere different that keeps there rooms somewhat clean. We've stayed here before and it was fine. Horrible this trip'
Stayed 1 night in May 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The mattress was like sleeping on concrete and leaves. Both our backs and muscles hurt so bad we could not stay another night. We had to make accommodations elsewhere
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our check in was great. Lots of friendly faces. The hotel was clean. Beds were comfortable and nice and quiet environment for rest and relaxation. Great location for restaurants and places to go.
Stayed 1 night in Jun 2025

10/10 Excellent

abygail

Liked: Cleanliness, amenities, property conditions & facilities
The front desk was very nice.
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Stayed 2 nights in May 2025

10/10 Excellent

Neelie

Business traveller
Liked: Cleanliness, staff & service, room comfort
It’s was so clean and nice to sleep in.
Stayed 1 night in Jun 2025

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable bed. Walk in shower friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, staff was nice, room was excellent, bedding was sooo soft and cozy, bed was comfy breakfast was decent. 600am constant barking dog and the people above me sounded like they were stomping and running made this not a 5 star experience for me.
Stayed 1 night in May 2025

2/10 Terrible

Kenn

Travelled with family, Business traveller, Travelled with pets
Liked: Amenities
Disliked: Property conditions & facilities
Too noisy all night, beds are very uncomfortable, did not get a good night's rest.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Will stay there again
Stayed 1 night in May 2025

10/10 Excellent

CAREY JON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this spot
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in May 2025

8/10 Good

Karry

Travelled with family
Liked: Amenities
Directions to property
Stayed 1 night in May 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe hotel with friendly staff for the weekend.
Stayed 2 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

John

Disliked: Amenities
Stayed 1 night in May 2025

8/10 Good

regina, dallas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the area and it appeared safe.
Stayed 2 nights in May 2025

6/10 Okay

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
This Tru would definitely be a 5 star; however, the highway noise is unbearable at night. They probably should have invested more in the windows and soundproofing. It was like we were still eastbound on I-40.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again. Breakfast was nice
Stayed 1 night in May 2025

8/10 Good

Peggy

Business traveller
Liked: Amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and newly build. Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Jiyeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Miguel F Zavala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and clean. Looked like a brand new hotel. Location is convenient, as it is near the freeway and down the street from a lot of restaurants ..
Stayed 3 nights in Apr 2025