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Crocs Resort & Casino

4.5 star property
VIP Access

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Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Front of property – evening/night
1 bedroom, premium bedding, down duvets, in-room safe
Room, 1 King Bed, Balcony, Ocean View | Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101
  • Place, Jacó Beach
    ‪6 min drive‬
  • Place, Herradura Beach
    ‪13 min drive‬
  • Place, Marina Los Sueños
    ‪14 min drive‬
  • Airport, Tambor (TMU)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Condo, 1 Bedroom

1 bedroom, premium bedding, down duvets, in-room safe

Condo, 1 Bedroom

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

1 bedroom, premium bedding, down duvets, in-room safe

Condo, 2 Bedrooms

  • 140 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Mountain View

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | 1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | 1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite, 2 Queen Beds, Ocean View

  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed, Ocean View

  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, in-room safe

Studio Suite, 1 King Bed

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds (Limited View)

  • 34 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Limited View)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed (Limited View)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Crocs Resort & Casino

Luxury hotel with 3 restaurants and full-service spa
Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request
Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and a safe. This individually decorated and furnished accommodation includes day beds. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Crocs Resort & Casino. During your stay, you'll be within walking distance of Teatro Jacó. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Italian cuisine with pool views at La Stanza, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with deep-tissue massages, hydrotherapy or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, volleyball and bicycles to rent
  • Guests have great things to say about the pool and the clean guestrooms
  • 8 minutes by car from El Miro and 12 minutes from Jacó Beach
  • Airport and local-area shuttle service available for a fee
Crocs Resort & Casino offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square metres) and includes a conference centre. A casino, a fitness centre, and a terrace are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jacó hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
La Stanza – Overlooking the pool, this fine-dining restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Game On Sports Bar – This sports bar serves lunch and dinner. Open daily.
Los Cuates – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Liquidity – Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe – This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Zarpe
  • Game On Sports Bar
  • La Stanza
  • Liquidity
  • Los Cuates

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square foot of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (1,377 square foot of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 30 for adults and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Crocs Resort & Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

DANIEL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. It has a nice pool. Staff was nice. Food is not the greatest and overpriced. I was expecting fine dining restaurants in the hotel for what it costs per night. The store in the hotel is incredibly expensive. In all honesty I would not stay here again due to the high cost per night. Only activity for kids is the pool. It rains a lot in Costa Rica, they should have inside activities for rainy days.
Stayed 1 night in Aug 2025

6/10 Okay

Roddery R

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Fabiola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful! From the beach to the pool to the restaurants. The staff was amazing and very friendly. I stayed here with my husband and children and we had an amazing time. We will definitely be returning here.
Stayed 3 nights in Jul 2025

8/10 Good

Ashish Kumar Narendra

Stayed 2 nights in Aug 2025

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crocs was definitely a great choice I’m glad we choose it. The room was great the pool area was very nice. The staff was very friendly and helpful. Definitely will stay again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but the area didn’t appear very well manicured! The streets were really rough!
Stayed 3 nights in Aug 2025

10/10 Excellent

JOSE FELIPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Stephenson

Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Well managed. Great property.
Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, would visit again
Stayed 2 nights in Jul 2025

10/10 Excellent

Dionne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the casino wasn’t bigger and closed at 1am. Otherwise the property was great. Staff was great. We will be back.
Stayed 7 nights in Jul 2025

10/10 Excellent

Almando

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good and I really love the resort that I stayed in.
Stayed 5 nights in Jul 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t like the fact that the WiFi was down soon as I got there and basically was like that for the rest of my stay me and my son wasn’t able to use our phones no tv nothing then they don’t compensate nothing just say I know I’m sorry and I Spent a lot of money on that trip
Stayed 3 nights in Jul 2025

10/10 Excellent

joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff very friendly.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rodney, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing. They made our trip extra special.
Stayed 1 night in Jul 2025

10/10 Excellent

Tyrell

Stayed 2 nights in Jul 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crocs on the Beach

Breakfast was amazing, everyone in all areas that works on site very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Senthil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was spotless and the staff were always pleasant and willing to help with anything you needed. The food at the buffet as well as the restaurants was great. Rossi at the casino bar was amazingly nice and helpful. I will definitely be staying here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Andrei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

alejandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, instalaciones limpias y bonitas
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms. Best pool in Jaco!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Stayed 3 nights in Jul 2025