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Paradise Bay Hotel Boutique

4.5 star property
VIP Access

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Photo gallery for Paradise Bay Hotel Boutique

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Reception
Deluxe Studio Suite, 1 King Bed, Accessible | Memory-foam beds, minibar, in-room safe, desk
Premium Studio Suite | Living area | 40-inch Smart TV with digital channels, TV, Netflix
Premium Studio Suite | Living area | 40-inch Smart TV with digital channels, TV, Netflix

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Kitchen

Explore the area

Map
Los Sueños, 40013273, Jacó, Puntarenas
  • Herradura Beach
    ‪2 min walk‬
  • Marina Los Sueños
    ‪8 min walk‬
  • Jacó Beach
    ‪19 min drive‬
  • Tambor (TMU)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio Suite, 1 King Bed, Accessible

Deluxe Studio Suite, 1 King Bed, Accessible | Memory-foam beds, minibar, in-room safe, desk

Deluxe Studio Suite, 1 King Bed, Accessible

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite | Memory-foam beds, minibar, in-room safe, desk

Family Studio Suite

  • 79 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Sofa Beds

View all photos for Deluxe Studio Suite, 2 Queen Beds

Deluxe Studio Suite, 2 Queen Beds | Memory-foam beds, minibar, in-room safe, desk

Deluxe Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite

Premium Studio Suite | Memory-foam beds, minibar, in-room safe, desk

Premium Studio Suite

  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

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About this property

Paradise Bay Hotel Boutique

Luxury hotel on the beach, with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Paradise Bay Hotel Boutique offers 19 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. 40-inch Smart televisions come with digital channels and Netflix. Accommodation at this 4.5-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Paradise Bay Hotel Boutique. During your stay, you're just a quick walk from Marina Los Sueños. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Steps from Herradura Beach and 9 minutes on foot from Marina Los Sueños
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. After a day at the beach, enjoy amenities at Paradise Bay Hotel Boutique such as an outdoor pool and complimentary bicycles.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4.5-star Jacó hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Paradise Bay Hotel Boutique has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Paradise Bay Boutique Jaco
Paradise Bay Hotel Boutique Jacó
Paradise Bay Hotel Boutique Hotel
Paradise Bay Hotel Boutique Hotel Jacó

Paradise Bay Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 213 reviews
Rating 8 - Good. 27 out of 213 reviews
Rating 6 - Okay. 13 out of 213 reviews
Rating 4 - Poor. 3 out of 213 reviews
Rating 2 - Terrible. 6 out of 213 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Very stylish layout of the room. Comfortable and the property had nice ammenities with the pool, restaurant and spa.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Amazing value. Rooms were very clean. The service was excellent. The restaurant was very good. We will definitely be back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The only thing was the elevator was not working and we were on the second floor. The staff and the restaurant was excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: clean, newly renovated, nice pool, huge shower, nice staff Cons: terrible lighting, darkened window and not able to open. The only natural light in the room is leaving the door open = no privacy, bed and pillows on the hard side, sweet chemical smell in room will bother those with fragrance allergies.
Stayed 1 night in Feb 2025

10/10 Excellent

Virginia, Treasure Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY clean, friendly staff, large rooms.
Stayed 5 nights in Feb 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice, the service was great, and the restaurant was delicious. It was also easy to get around and there was plenty of parking. Herradura beach is nearby, but it’s not the most beautiful beach in the area. I’d rather visit other beaches. Overall, it was a good experience if you’re looking for a getaway. It’s perfect for couples and families.
Stayed 1 night in Feb 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. We stayed there on two separate instances (so we obviously return for a second stay. Get location and the onsite restaurant had ggod food and good service.
Stayed 1 night in Feb 2025

10/10 Excellent

Ilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

brian

Stayed 8 nights in Jan 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, facilities looks like new.
Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach...
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place with great service

The service was fantastic. Rooms are very large. Condition of the bathroom was fair. It was a very nice stay and the people are wonderful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 7 nights in Jan 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating to have access early after a long overnight flight Dinner was excellent
Stayed 1 night in Jan 2025

2/10 Terrible

Burt

Liked: Cleanliness, staff & service, property conditions & facilities
On day 1 I had no hot water in my shower and the TV automatically shut off at 8:00pm.On day 2 the shower was fixed and the TV stayed on until 9:00 pm. Day 3 no hot water again and tv shut off at 7:30 pm. Day 4 when I arrived at 5:30pm the air conditioner had stopped working and I had to change rooms for my last night there. The staff is very friendly and aren’t responsible for these issues! Id’s just an awful facility with many issues. I was on the second floor initially and the elevator was broken.This is my third and last time at this place! The rate is very reasonable but not worth the hassles especially when no hot water and malfunctioning AC!
Stayed 5 nights in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great option if you are either playing golf or fishing at Los Sueños. Staff is great.
Stayed 1 night in Jan 2025

2/10 Terrible

Luis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They over booked the Hotel, and sent us to another Hotel, however the Hotel they sent us was horrible. The room was old, the bed was above some sort of old unused jacuzzi, the fridge was dirty and the bathroom was outside the room. There was no elevator to get to the room and the balcony windows had no security so it was unsecured. We called Paradise Bay to request for the refund as we didn't sleep on the Hotel (we booked another Hotel that same night) and they told us that the refund was not a possibility. And that we had to escalate the case to Expedia. So we did it. Today we received the confirmation from Expedia that Paradise Bay was not going to proceed with the refund. It is a shame that Hotels like Paradise Bay over books rooms to move people to others Hotels. And even worst that the Hotel to which you will be moved is in such bad conditions.
Stayed 1 night in Dec 2024

10/10 Excellent

IlkhomdJon

Stayed 9 nights in Dec 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff and restaurant. Walkable to local beach, short ride to Jaco and tours.
Stayed 3 nights in Dec 2024

10/10 Excellent

LISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, the staff was friendly and helpful, the restaurant was great.
Stayed 2 nights in Dec 2024