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The Ritz-Carlton O‘ahu, Turtle Bay

5.0 star property

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Photo gallery for The Ritz-Carlton O‘ahu, Turtle Bay

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
Poolside bar
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Suite, Multiple Beds, Lanai | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

View in a map
57-091 Kamehameha Highway, Kahuku, HI, 96731
  • Place, Turtle Bay
    ‪1 min walk‬
  • Place, Turtle Bay Beach
    ‪10 min walk‬
  • Place, Sunset Beach
    ‪8 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪63 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Balcony, Oceanfront

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Room, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Lanai, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Ocean View (Lanai)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Lanai, Ocean View (Lanai)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Lanai

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Lanai

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed, Patio, Oceanfront

Bungalow, 1 King Bed, Patio, Oceanfront | Living area | 65-inch flat-screen TV with cable channels, TV, pay films

Bungalow, 1 King Bed, Patio, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 2 Queen Beds, Patio, Oceanfront

65-inch flat-screen TV with cable channels, TV, pay films

Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Bungalow, 1 King Bed, Patio, Oceanfront

Club Bungalow, 1 King Bed, Patio, Oceanfront | Living area | 65-inch flat-screen TV with cable channels, TV, pay films

Club Bungalow, 1 King Bed, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Bungalow, 2 Queen Beds, Patio, Oceanfront

65-inch flat-screen TV with cable channels, TV, pay films

Club Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lanai, Partial Ocean View (Lanai)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Lanai, Partial Ocean View (Lanai)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 4 Bedrooms, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Villa, 4 Bedrooms, Lanai, Ocean View

  • 222 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Villa, 3 Bedrooms, Lanai, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 156 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Non Smoking (View)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Room, 1 King Bed with Sofa bed, Partial Ocean View | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Partial Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Partial Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Lanai

Suite, Multiple Beds, Lanai | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Multiple Beds, Lanai

  • 67 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Club Suite, 1 Double Bed, Non Smoking

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room | 65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 Bedroom

  • 135 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

Room amenity

Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

  • 137 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll in Shower)

Separate bathtub and shower, deep-soaking bathtub, hair dryer, towels

Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

Separate bathtub and shower, deep-soaking bathtub, hair dryer, towels

Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Lanai (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Lanai (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Ritz-Carlton O‘ahu, Turtle Bay

Luxury resort with 4 restaurants and 5 outdoor pools
Spend the day relaxing at the beach, practising your swing on The Ritz-Carlton O‘ahu, Turtle Bay's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. 65-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and hairdryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. 5 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nalu Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
The Ritz-Carlton O‘ahu, Turtle Bay's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Turtle Bay Beach. Features include 5 outdoor pools, 4 restaurants and a full-service spa.
  • Free WiFi
  • For dining with ocean views, stop by Alaia, one of the property's 4 restaurants
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to hydrotherapy, reflexology or body scrubs at Nalu Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 6 outdoor tennis courts and a gym
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Turtle Bay Beach and 10 minutes by car from Sunset Beach
  • Dogs welcome for a fee (restrictions apply)
The Ritz-Carlton O‘ahu, Turtle Bay offers its guests a full-service spa, a golf course, 5 outdoor swimming pools, and 2 hot tubs. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this resort measures 27997 square feet (2601 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury The Ritz-Carlton O‘ahu, Turtle Bay. Parking is available for a fee.

This 5-star Kahuku resort is smoke free.

Alaia – Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sunset – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Off the Lip – This lobby lounge overlooks the ocean. Open daily.
Roy's Beach House – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lei Lei's Bar & Grill – Overlooking the golf course, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (USD 50.26 per night; includes in/out privileges)
  • Secured, uncovered valet parking on site (USD 50.26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alaia
  • Lei Lei's Bar & Grill
  • Off the Lip
  • Roy's Beach House
  • Sunset

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 5 outdoor pools
  • 6 outdoor tennis courts
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 27,997 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hardwood flooring in room
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (87 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 61.34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 50.26 per night (in/out privileges)
  • Valet parking fee: USD 50.26 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bay Turtle
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort
The Ritz Carlton O‘ahu, Turtle
The Ritz Carlton O‘ahu Turtle Bay
The Ritz-Carlton O‘ahu, Turtle Bay Resort
The Ritz-Carlton O‘ahu, Turtle Bay Kahuku
The Ritz-Carlton O‘ahu, Turtle Bay Resort Kahuku

The Ritz-Carlton O‘ahu, Turtle Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1008 reviews
Rating 8 - Good. 117 out of 1008 reviews
Rating 6 - Okay. 42 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Stayed 7 nights in Jul 2025

8/10 Good

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
Stayed 5 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, lots of dining options.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Beautiful grounds. Access to several beaches.
Stayed 3 nights in Jul 2025

10/10 Excellent

Howard

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 8 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience. The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things. This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and even better staff!!
Stayed 7 nights in Jun 2025

10/10 Excellent

Aggeliki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
Stayed 7 nights in Jun 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence redefined

Top notch service all around in this astonishing property! I HIGHLY recommend anyone going to Oahu to spend AT LEAST one or two nights in the North Shore and do it here at the Ritz!
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Varied beaches, abundance of activities, excellent service from employees, 5 star quality of the resort. An overall exquisite experience. Would definitely return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Jun 2025

6/10 Okay

Jayachandra, San Jose

Stayed 4 nights in Jul 2025

10/10 Excellent

Anastasiya

Stayed 1 night in Jun 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Rise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Jun 2025

10/10 Excellent

Cordelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
Stayed 10 nights in Jun 2025

10/10 Excellent

Jordan

Stayed 4 nights in Jun 2025

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oceanview, great food and services, kid-friendly environment. A wonderful place to stay for family with children.
Stayed 5 nights in Jun 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed at the Ritz Carlton Turtle Bay for 3 nights. Our only regret was that we didn’t stay longer! In addition to world class facilities and restaurants, the naturalistic preservation of the Turtle Bay area is something that every person should enjoy! A truly wonderous and restorative experience that the whole family enjoyed! We thoroughly and highly recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible resort.
Stayed 7 nights in Jun 2025

8/10 Good

TIMOTHY, San Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like having the option of going to the pool or the beach each day. We also like that there was a restaurant option available all day and through late evening. Some hotels we have gone to don't have options between breakfast and dinner even though they have a nice lobby area that would be perfect.
Stayed 6 nights in Jun 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. We go back to stay every year.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 6 nights in Jun 2025

10/10 Excellent

Maria

Stayed 4 nights in Jun 2025