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Grand Serendib Hotel

4.0 star property

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Photo gallery for Grand Serendib Hotel

Outdoor pool
Standard Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Bar (on property)
Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mahamaya Mawatha, 12, Kandy, Central Province, 20000
  • Place, Kandy Lake
    ‪5 min walk‬
  • Place, Udawatta Kele Sanctuary
    ‪8 min walk‬
  • Place, Temple of the Tooth
    ‪15 min walk‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Double Room

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Bar (on property)
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  • Pool
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  • Free Wi-Fi
4.4 out of 5, Excellent, 518 reviews
The price is €93
includes taxes & fees
4 Mar - 5 Mar
Radisson Hotel Kandy

About this property

Grand Serendib Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services and dry cleaning.
Grand Serendib Hotel offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 52-inch LED televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and bidets. This Kandy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Grand Serendib Hotel . During your stay, you're just a quick walk from Kandy Lake. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • Within a 10-minute walk of Kandy Lake and Lakeside Adventist Hospital
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Grand Serendib Hotel also features an outdoor pool, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Grand Serendib Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: USD 13 for adults and USD 7 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (81 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 13 for adults and from USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Grand Serendib Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Grand Serendib Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 91 out of 124 reviews
Rating 8 - Good. 24 out of 124 reviews
Rating 6 - Okay. 7 out of 124 reviews
Rating 4 - Poor. 1 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Hemantha

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Cyrille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, modern and well equipped room with beautiful views over the city and a small balcony. The restaurant and bar area is very pleasant, on the rooftop with great views. Food is a little hit and miss. Just worth noting that prices on the menu don’t include taxes. When these are included, this, together with service, adds a third to the bill. This is really misleading and could be easily fixed. Excellent value overall though.
Stayed 2 nights in Nov 2025

10/10 Excellent

JAGDEEP KUMAR

Liked: Cleanliness, staff & service, amenities
Booked a Double deluxe room. Very good hotel with clean room, linen and bathroom with comfortable bed. Very good view from the balcony. Excellent continental buffet breakfast with live omelette station and Sri Lankan style food variety. Everything from check in to check out was seamless. Not a great fan of the roof top bar. Not a good value for money considering the portion size. Highly recommend this place. from check in to checkout was very smooth
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless! Bed is firm, food was appealing however the hamburger caused gastro problems, majorly. Talked to 2other people with similar issues. We ate there the whole time and the last night was beautiful. The staff is above and beyond. The location is away from the street noise and everything else. Gorgeous views, monkeys and fruit bats too
Stayed 5 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location
Stayed 2 nights in Oct 2025

10/10 Excellent

lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful 4 nights at the Serindip. The staff were amazing abd special thanks to chef Ranga for his help and knowledge while I was in Kandy. Will definitely return for another stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Bridget, Ibadan

Liked: Cleanliness, property conditions & facilities
The hotel is quite nice, some of the staff were nice and friendly. But today I had a strange thing happened; ny check-out was midday, I decided to go for a final sightseeing tour. I had my luggage partly packed and I left my items in a certain way and left a do not disturb sign on the door. When I came back i found evidence that someone had been in the room and opened my bags,. I called the reception and they said noone had been in my room. I do not believe this as my things were disturbed. I checked out and left, but will never return to this place. I have traveled to 40 countries and stayed in hundreds of hotels...something was off here. Am not sure whether my race had anything to do with it.
Stayed 1 night in Sep 2025

10/10 Excellent

Belinda

Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte

Stayed 1 night in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, but we were allocated a room on the lowest level with a view of a construction site. The rooftop bar and restaurant are nicely positioned and good music at night. Food was t that great and the cocktails had minimal alcohol. A good hotel for one night in Kandy
Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel with a great breakfast buffet & exceptional staff... highly recommend!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sapna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Annabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and liked the look and feel of the dining room. Food could be a touch better.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaushalya

Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant service from such a friendly team.
Stayed 2 nights in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Built like so much of Kandy on the side of a mountain, Grand Serendib Hotel offers a standard room with a great view. The room works well in terms of comfort with a pretty little balcony. We had an excellent buffet breakfast included. The staff were very friendly and polite.
Stayed 3 nights in Jul 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here. From arriving, the staff on the front desk and in restaurants were on hand to help every step of the way. Room was really spacious and we loved the balcony overlooking Kandy lake. Pool was small, but good to dip into! Although it was quite chilly. Really great location too. Only thing I would say is housekeeping was quite late in the day!
Stayed 2 nights in Jul 2025

10/10 Excellent

Pathmathevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very open and beautiful landscape. Balcony and room were clean and comfortable. Service was great and food was beautiful. Very satisfied with our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly beautiful hotel. Large rooms, lovely restaurant, friendly and helpful staff, beautiful pool and nothing beats the view!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Atyria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property met the purpose for my stay to have a clean, comfortable hotel room to spend two days in Kandy Sri Lanka. It did not have a lot of the bells and whistles I was anticipating but overall the property is very clean and well maintained and the staff was super nice and professional.
Stayed 2 nights in May 2025

10/10 Excellent

Jakir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staffs are amazing. Really enjoyed the stay.
Stayed 2 nights in May 2025

10/10 Excellent

wasuda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time there. The staff and their service was excellent.
Stayed 1 night in May 2025