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AC Hotel Kansas City Plaza

3.5 star property

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Photo gallery for AC Hotel Kansas City Plaza

Front of property
Lobby
Bar (on property)
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
560 Westport Rd, Kansas City, MO, 64111
  • Place, Uptown Theater
    ‪13 min walk‬
  • Place, University of Kansas Medical Center
    ‪14 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪18 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Kansas City Marriott Country Club Plaza
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,005 reviews
The price is €137
includes taxes & fees
23 Jan - 24 Jan
Kansas City Marriott Country Club Plaza

About this property

AC Hotel Kansas City Plaza

Hotel in Kansas City with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and a meeting room. Change of towels is available on request
AC Hotel Kansas City Plaza offers 123 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries and hairdryers.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at AC Hotel Kansas City Plaza. During your stay, you're just a quick walk from Saint Luke's Hospital. Features include free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from University of Kansas Medical Center and a few minutes from Crown Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel Kansas City Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kansas City hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 15 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by WhatsApp 48 hours prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 9.95 per person
  • Uncovered self-parking fee: USD 15 per night
  • Air conditioning fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Q
Q Hotel
Q Hotel Kansas City
Q Kansas City
AC Hotels Marriott Kansas City Westport Hotel
AC Hotels Marriott Westport Hotel
AC Hotels Marriott Kansas City Westport
AC Hotels Marriott Westport
Ac Kansas City Plaza
AC Hotel Kansas City Plaza Hotel
AC Hotel Kansas City Plaza Kansas City
AC Hotels by Marriott Kansas City Westport
AC Hotel Kansas City Plaza Hotel Kansas City

AC Hotel Kansas City Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Guillaume

Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and beautiful
Stayed 1 night in Sep 2025

6/10 Okay

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tabatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. It was walking distant to a lot of bars and restaurants. Hotel was clean and staff was very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was quite helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Stayed 1 night in Sep 2025

8/10 Good

Ryan

Stayed 1 night in Oct 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theo not thing I have to say is it isn’t 100% handicap friendly. You had to go up stairs period. No lift available
Stayed 1 night in Oct 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Very friend
Stayed 1 night in Oct 2025

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a Typical AC Hotel Experience

We usually stay at AC Hotels because they are nice, clean, and have a great European-style breakfast. This was our first time staying at the AC Hotel Kansas City Plaza, and it will be our last. The hotel staff was friendly, but seemed distracted and not attentive. The lobby area looks nice, but as soon as we arrived on our floor and the elevator opened, we could tell the hotel wasn't in good shape. Our room was very “used,” and while we didn't notice any dirt, it looked very grungy. There was flooring coming up off the floor, and big gaps in between the planks, which hurt if you stepped on them. The tile in the bathroom appeared to have experienced some significant issues in the past. One of the elevators didn't work for the entire three nights of our stay, which meant there was only one elevator for all the guests and housekeeping. So, it was nearly impossible to get an elevator, which made checking out a challenge as we had to wait a long time to bring our suitcases down. We added breakfast to our reservation because we have historically enjoyed it when staying at AC Hotels. However, we one got breakfast our first morning due to it being quite “sad.” The fruit looked old, and the selection wasn't very good. Unfortunately, the next time we visit KC, we will not be staying at the AC Hotel Kansas City Plaza.
Stayed 3 nights in Oct 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Tristan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the kind of place where you spill a little water on night stand, go to clean with a tissue and it’s brown when you’re done. Dusty dark rooms with no windows and seems to have gone down hill - used to stay here a lot, but torn because location is great, but management needs to change. Would also train male staff on customer service (former hospitality industry here and no need to be rude to patrons asking for an extra key). But for $253 a night for a bed with springs poking at you and paper thin walls, not sure I will be back.
Stayed 3 nights in Sep 2025

8/10 Good

randy

Liked: Cleanliness
do not stay in the rooms along westport street ,a food truck set up out side our room and we had listen to the generator from 10:30 till 4:20 in the morning ,no kidding
Stayed 1 night in Sep 2025

6/10 Okay

Jacqueline

Liked: Staff & service
The bathroom door was not solid. You could hear someone going to the bathroom from the other room
Stayed 2 nights in Sep 2025

8/10 Good

Makena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
staff were super helpful and nice. many food options nearby
Stayed 1 night in Sep 2025

2/10 Terrible

Teresa, Stillwater

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’m waiting on receiving a full credit very unsatisfied. The good thing is they were willing to credit me but I would have rather had vacuumed carpet and sleep at night not people arguing and I couldn’t find a phone in room to call the desk at 2 and 3 am. When your paying 282 a night I expect clean safe room
Stayed 1 night in Sep 2025

10/10 Excellent

Krystina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, no complaints. Many restaurants in walking distance.
Stayed 2 nights in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ashley, OKLAHOMA CITY

Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, modern, clean, and friendly staff. Great location, walking distance from restaurants and shops in the area but also a convent drive to downtown.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and nice 12 noon checkout
Stayed 1 night in Sep 2025