AC Hotel Kansas City Plaza

3.5 star property

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Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

AC Hotel Kansas City Plaza

Hotel in Kansas City with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and a meeting room. Change of towels is available on request
AC Hotel Kansas City Plaza offers 123 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries and hairdryers.

This Kansas City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at AC Hotel Kansas City Plaza. During your stay, you're just a quick walk from Saint Luke's Hospital. Features include free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from University of Kansas Medical Center and a few minutes from Crown Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel Kansas City Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kansas City hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 15 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 9.95 per person
  • Uncovered self-parking fee: USD 15 per night
  • Air conditioning fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Q
Q Hotel
Q Hotel Kansas City
Q Kansas City
AC Hotels Marriott Kansas City Westport Hotel
AC Hotels Marriott Westport Hotel
AC Hotels Marriott Kansas City Westport
AC Hotels Marriott Westport
Ac Kansas City Plaza
AC Hotel Kansas City Plaza Hotel
AC Hotel Kansas City Plaza Kansas City
AC Hotels by Marriott Kansas City Westport
AC Hotel Kansas City Plaza Hotel Kansas City

Reviews

AC Hotel Kansas City Plaza Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

Reviews

10/10 Excellent

tdab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Cynthia Kohll

Liked: Staff & service
Woyl
Stayed 1 night in Aug 2025

8/10 Good

Isis

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The room had a good view, was cozy, and clean. I'm giving it 3 stars because the floor felt sticky and the toilet had visible urine from several days ago. The bathroom door isn't very private if you're traveling with family. Other than that, it's very nice and the breakfasts are good. I didn't report anything to the restroom. Honestly, after so many hours of driving on the highway, the best thing you can hope for is to arrive and rest in a CLEAN place. It's uncomfortable.. Other than that, it's a good place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Giovani, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service
For the price it's an ok stay. There are upkeep challenges in the rooms-paint worn off behind chairs, rainheads that don't work but overall not terrible and good location.
Stayed 1 night in Aug 2025

6/10 Okay

Morgana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I will start by saying that every interaction I had with the staff was fantastic. Everyone there was kind, attentive, and genuinely cared about helping or answering questions. The property itself was lackluster. From the awkward vehicle entry and parking gate situation to the tacky no smoking signs plastered all over the front of the building. The carpet in the hallway is filthy and full of stains. There is only one functional elevator. Another guest told me she had stayed there 4 times in the last 3 months and the elevator had not worked that entire time. My room was directly above the only entry gate from the parking lot to the front of the hotel. I heard the gate slam every time anyone used it. I had to stream noise through my phone so I could sleep through the night. The property simply needs updating.
Stayed 2 nights in Aug 2025

8/10 Good

Jon

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff!
Stayed 1 night in Aug 2025

8/10 Good

Evan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Sophie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near KU med. Daniel was very friendly. Room was clean. Fenced in secure parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Stayed 1 night in Aug 2025

8/10 Good

CHRISTINA

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Alexis

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room wasn’t cleaned properly and kept being disturbed at early hours when I already requested late checkout the night before. Will not stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Not as pictured

The bathroom was not cleaned. The bathing had mold in it the sink drain was crusty and had hair in it. The bathroom smelt like a wet sour stinky sock. The whole tube leaked massive amounts of water from the bottom looked like it was sealed poorly as a quick fix. There was paint splattered all over bathroom wall paper. There was a water stain and what looked like mold above the sink in the bathroom. When we walked from parking lot to the gate that let’s you in from parking lot there was a huge oil spill on side walk and almost slipped fell on my butt. Had to tell 3 people before got cleaned up. Online pictures definitely must be years old because the whole hotel seemed to be falling apart. Front desk did nothing but say will put it out of service.
Stayed 1 night in Aug 2025

6/10 Okay

Vince

Stayed 2 nights in Jul 2025

2/10 Terrible

Andrew

the hotel is fine but when i booked in orbitz it said breakfast was included. the hotel says my rate did not include breakfast. so there was a mix up somewhere.
Stayed 1 night in Aug 2025

6/10 Okay

Joey, Asheboro

Travelled with family
Liked: Cleanliness
The water pressure was low, the top overhead shower head did not work. They only brought us towels one time for a 3 night stay and did nothing else. A food truck was parked outside of our window until 3:30 am one night / early morning. The removeable shower nozzle did not want to stay in a good position to shower.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

I loved the vibe of the hotel, they offer gated parking for $15 extra a day which was nice! The room was fantastic, the only thing I have any sort of issue was that the bed wasn’t comfortable for me or my wife, but I’m assuming that’s because we’ve got back problems. I LOVED the water fall shower.
King size bed, pillows were super soft.
Mini fridge, tv, and desk/chair
Vanity/sink
Shower with waterfall shower head and removable shower head.
Stayed 1 night in Aug 2025

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel reasonably priced with a good location. We did not mind at all paying $15 for parking on site. It was easy and convenient.
Stayed 2 nights in Aug 2025

2/10 Terrible

YI

Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and absolute amazing staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Stayed 2 nights in Jul 2025

10/10 Excellent

Emilie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the fanciest room, but it was good in all the ways that matter. The beds were very comfortable, the room and bathroom were clean and convenient and had soft water. There is fenced parking so I wasn’t worried about my car. It was a good price and it was 10 minutes from the Midland Theatre where our concert was. It was also 10 minutes from The Plaza with lots of shopping and restaurants!
Stayed 1 night in Aug 2025