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Holiday Inn Express Kansas City - at the Legends by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Kansas City - at the Legends by IHG

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Indoor pool
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1931 Prairie Crossing Parallel, Kansas City, KS, 66111
  • Place, Village West
    ‪1 min walk‬
  • Place, Legends Outlets Kansas City
    ‪6 min walk‬
  • Place, Children's Mercy Park
    ‪11 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(78 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Room amenity

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Kansas City - at the Legends by IHG

This hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express Kansas City - at the Legends by IHG offers 96 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Kansas City - at the Legends by IHG. During your stay, you're just a quick walk from Legends Outlets Kansas City. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Legends Outlets Kansas City and a 5-minute drive from Kansas Speedway
Holiday Inn Express Kansas City - at the Legends by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Kansas City - at the Legends by IHG. Free self parking is available.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,453 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night (for guests aged under 21 years old)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Village West
Holiday Inn Express Village West
Holiday Inn Express Kansas City Village West Hotel
Holiday Inn Express Kansas City Village West
Holiday Inn Express Kansas City at the Legends
Holiday Inn Express Kansas City at the Legends by IHG
Holiday Inn Express Kansas City at the Legends an IHG Hotel
Holiday Inn Express Kansas City - at the Legends by IHG Hotel
"Holiday Inn Express Kansas City at the Legends an IHG Hotel"

Holiday Inn Express Kansas City - at the Legends by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 130 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2026

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was courteous and the room was nice
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Melissia

Liked: Amenities, property conditions & facilities
Staff was nice. Cleanliness of the bathroom inside our room could of used some work. The guys that we doing the painting/remodeling whete outside throwing stuff in the big dumpster pretty late at night was difficult to get the kids to sleep.
Stayed 1 night in Jan 2026

8/10 Good

Ryan

Stayed 1 night in Jan 2026

8/10 Good

Gina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have a chance to have the breakfast but the hotel and my room was very clean. The only issue was the mini-fridge did freeze my yogurt even after adjusting a few times.
Stayed 4 nights in Jan 2026

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff - Customer focused. Very very clean building. Modern rooms. Excellent food with 24 / premium coffee available - Best Holiday Inn in 15 yrs of travel
Stayed 5 nights in Jan 2026

2/10 Terrible

Shannon

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
From the moment we walked in the hotel the front desk agent was less than helpful and had awful customer service. We had specifically requested a conjoining room with our friends that were staying there as well. When checking in I asked if it room was conjoining and the lady said there was no way she could check the notes and see that we requested that. I told her that is what I wanted since that is what I requested. The clerk told me we could take care of it tomorrow and I said "no", "we will take care it now ". The pool closes promptly at 10pm so if you want to swim later better guess again. Our refrigerator in the room froze my drinks and they exploded. Our friend in the other room, theirs was not even plugged in and everything in it went bad. There was trash underneath the bed frame as well. Breakfast ends promptly at 10am and they will shut the lights off on you even if you are still in the breakfast area. I had to request several food items to be refilled. I requested more scrambled eggs to be made but he said since breakfast was almost over he want going to. ( I had been down at breakfast for 20 minutes and the eggs were low even then). They then proceeded to shut everything down promptly at 10 am and closed the door off and shut the lights off. I have never felt so rushed out of an area in all of my stays at other hotels. The only positive experience was once we talked with the manager and she genuinely apologized for everything and tried to make up for our experience
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like ,but smoking smell
Stayed 1 night in Jan 2026

10/10 Excellent

Yisel

Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had such a great experience from start to finish! We didn’t want to leave! We definitely plan to be back and will use the Holiday Inn Express hotel chains in other areas when we pass by! Everything was clean, well manicured, and great customer service!
Stayed 1 night in Dec 2025

6/10 Okay

Tiffany

Liked: Cleanliness
Disliked: Staff & service
I left a blanket and went back same day 2 hrs later for the front desk said she would get with house keeping following day, mind you I didn’t live there hint is why we used hotel stay. So we called 6 other times before finally admitting they had the blanket after many promised unreturned calls.
Stayed 1 night in Dec 2025

8/10 Good

Ana

Stayed 2 nights in Dec 2025

8/10 Good

James, Jewell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was fine, the internet was slow, coffee was not available in the lobby and so on but it was ok
Stayed 1 night in Dec 2025

8/10 Good

Zachariah

Travelled with family
Liked: Cleanliness, amenities
Room was nice and breakfast was great
Stayed 1 night in Dec 2025

10/10 Excellent

Cengizhan, Northville

Stayed 3 nights in Dec 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
The room was great and the staff was first class. Location was convenient for everything that we wanted to do.
Stayed 2 nights in Dec 2025

8/10 Good

Robert, Gilbert

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities
I had a dirty shower that had hair on the walls and reported it after I checked in. I cleaned it myself but other than that I have never had any issues. I will stay here again! Great and friendly staff especially the kitchen staff. I also didn't get to link my membership to this stay but the young lady that checked me in said it would be done.
Stayed 1 night in Nov 2025

8/10 Good

Russell, camano island

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Going through a renovation so the top floor is out. Was packed in tight with noisy neighbors. Pool is small but maintained daily. Food was meh, overcooked daily. Staff was nice though and the beds comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Kris

Stayed 1 night in Nov 2025

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room and the hotel overall were very clean and quiet. The staff was excellent—especially Tyson, who helped us right away when we had an issue with the air-freshener system in the hallway. Our only concern was that the air-freshener unit near our room was extremely strong. We would stay here again, but we would request a room farther away from one of these units. The scent level should really be turned down, as guests with allergies or sensitivity to strong smells may be affected. My husband’s eyes were burning, and my sinuses were irritated by the intensity.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2025

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