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Green Mountain Hotel

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Photo gallery for Green Mountain Hotel

Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, massages
2-levels room | In-room safe, desk, blackout curtains, free WiFi
Aerial view
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
ul. Sarnia 21, Karpacz, 58-540
  • Place, Relaks Slope
    ‪11 min walk‬
  • Place, Alpine Coaster
    ‪9 min drive‬
  • Place, Karkonosze National Park
    ‪16 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, blackout curtains, free WiFi

Classic Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for 2-levels room

2-levels room | In-room safe, desk, blackout curtains, free WiFi

2-levels room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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The price is €154
includes taxes & fees
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About this property

Green Mountain Hotel

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Green Mountain Hotel offers 268 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 13 treatment rooms, including rooms for couples. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Green Mountain Hotel, you'll be within walking distance of Park Bajek. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Green
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 3 hot tubs
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Park Bajek and Relaks Slope
  • Pets welcome for a fee
Green Mountain Hotel offers its guests a full-service spa, 3 hot tubs, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 6 meeting rooms available. A fitness centre, spa services, and a library are also featured at the luxury Green Mountain Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Karpacz hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Green – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Albero – This restaurant specialises in international cuisine. Open daily.
Lobby Cafe & Bar – On-site café. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (PLN 40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Albero
  • Green
  • Lobby Cafe & Bar

Things to do

  • 3 hot tubs
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 80.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for PLN 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 3.46 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: PLN 40 per day
  • Pet fee: PLN 80.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Green Mountain Hotel Apartments Karpacz
Green Mountain Hotel Apartments
Green Mountain Karpacz
Green Mountain Hotel Hotel
Green Mountain Hotel Karpacz
Green Mountain Hotel Apartments
Green Mountain Hotel Hotel Karpacz

Green Mountain Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 71 reviews
Rating 8 - Good. 20 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

An amazing stay! Brilliant hotel!
Stayed 1 night in Aug 2022
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the location but the staff could have been more friendly especially in the Polish restaurant
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Jörg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Not bad...not great..

Not a real 5 star but that is pretty common in Europe. Food was not good. It was clean and the staff was nice but they were overwhelmed. It is just kindof a fail resort.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Vitold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up on the hill it’s hard to walk into hotel. Shower is only handy cap style and isn’t to good technical condition. No normal ventilation in bathroom.
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Matthew

Liked: Cleanliness, amenities
Disliked: Staff & service
Very Rude staff. Asked for a spare hotel key and was told i need to pay 50Zl for it, not 5 star experiance,
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War wirklich sehr schön.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zasługuje hotel na 5 gwiazdek, potrzeba trochę więcej kelnerów przy śniadaniu, by nie siedzieć z brudnymi talerzami do końca przy stole
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Ulrike

Disliked: Amenities
Das Hotel war viel zu unruhig. Außerdem wurde bei der Buchung Nicht auf das riesige Kinder Aufgebot hingewiesen!!! Frühstück fand, gleichgesetzt , in einer Bahnhofshalle statt. Bad war schlecht ausgestattet. Keine Duschhaube usw. ich werde so schnell nicht wieder über ihr Portal buchen. Die note5 ist gerade gut genug.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel
Stayed 3 nights in May 2024
Verified

8/10 Good

Parviz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wspaniały!

Generalnie wszystko w porządku. Wspaniałe jedzenie. Jednak, nastrój- zwłaszcza na basenie- psuły hałasy dzieci. Troszkę przeludniony.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Dominik

Liked: Cleanliness, property conditions & facilities
Bis auf das Personal an der Rezeption ein TOP Hotel 👌
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Uns hat alles rund um sehr gut gefallen. Die Zimmer waren sehr sauber (bis auf drei Haare vom vorigen Hotelgast). Das Ambiente war top. Man hat sich die ganze Zeit super wohl gefühlt. Die Gegen ist super zum Wandern. Wir kommen sicherlich gerne wieder.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pobyt we dwoje

Pobyt uważam za udany, pokoje komfortowo wyposażone,strefa basenów i saun super, hotel zajmuje duży obszar jest zadbany i elegancki.Śniadania i obiadokolacje smaczne ,wybór ok ale niczym się nie różni od hoteli o mniejszej ilości gwiazdek
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prawie na 5*

Hotel nowy, czysty i zadbany, pokoje, łazienki nowe, wysokiej klasy kosmetyki, bardzo smaczne śniadania, strefa basenowa przyjazna, ale bardzo głośna. Strefa SPA to miejsce gdzie dało się odpocząć od zgiełku basenowych zabaw. Super drinki w lobby barze, świetna obsługa. Sympatyczna restauracja włoska z dobrą pizzą i super obsługą. Ciekawe animacje dla dzieci, mimo iż nie skorzystaliśmy, czego bardzo żałujemy polecamy wycieczki w góry z Barrym i jego Panem. Na minus: - zbyt mała ilość stolików na śniadaniu w stosunku do ilości gości, brak obsługi wskazującej miejsce/stolik gdzie można usiąść - walka o stoliki - brak potraw przygotowywanych na bieżąco przez kucharzy (jajecznica, omlety, jajka sadzone - okropna kawa, najgorsza jaką piliśmy w życiu - brak soków (rozpuszczane z koncentratu bardzo słabe) brak soków świeżo wyciskanych - zbyt mała ilość ręczników w stosunku do ilości gości na strefie basenowej, Ogólnie kilka rzeczy do poprawy i powinno być na 5*
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel has a great breakfast and clean rooms But the best thing about the hotel was a guided hike to the mountain offered by the hotel with an amazing guide named Maro and his cute dog Highly recommend
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist komplett neu. Alles sauber, alle freundlich. 10/10 Punkte! Wir werden wieder kommen :)
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rewelacja

Cały kompleks rewelacyjny, począwszy od pokoi, poprzez lobby a skończywszy na restauracji i części spa. Zdecydowanie polecam!
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pobyt ok, ale ...

Hotel przyjemny. Blisko szlaków górskich. Na terenie hotelu dużo opcji do rozrywki. Pokoje czyste, aczkolwiek nie wiadomo jaki ma zakres bieżąca obsługa czyszcząca, gdyż np. zostawiła czyste naczynia, ale nie zabrała/umyła wszystkich brudnych naczyń, worek ze śmieciami zamiast zostać zabrany, pozostał zawiązany w koszu. Śniadania mało urozmaicone - bardzo dużo pieczywa w stosunku do reszty. Możliwe że to wszystko związane jest z restrykcjami COVIDowymi. Recepcja oddzielona plexi, a obsługa ma maseczki, przez co mocno trzeba się nakrzyczeć aby porozumieć się z obsługą. Ogólnie pobyt się udał, ale te 5* obecnie to trochę nadwyrost, bo jakość obsługi spadła (oby to tylko przez COVID).
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Senzační víkend

Bezvadný pobyt! Velkolepá snídaně! Super bazény a vířivky!
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend w Karpaczu

Hotel zlokalizowany w dobrym miejscu, budynek nowoczesny, świeży. Dobra strefa SPA, dobre śniadania. Pokoje duże, wygodne, czyste. Na minus płatne miejsce parkingowe.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam

Wspaniała lokalizacja doskonała obsługa świetny widok polecam
Stayed 4 nights in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Das Zimmer,Hotel war OK.Das Frühstuck eine Katastrophe Höchstens 3 Sterne Niveau.Der Frühstückraum viel zu klein für die Anzahl von Gästen.,den die Appartmentbewohner frühstücken mit Hotelgästen Zusammen.Eine Stunde vor Frühstückende fehlen schon viele Lebensmitteln und werden nicht mehr aufgefühllt und das restliche Büffet sieht wie ein Schlachtfeld aus.Viele Gäste kommen zum Abendessen In Unterhemden gekleidet und Flip-flops-2 Sterne
Stayed 10 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok. Very clean, friendly service, delicious food. Large rooms.
Stayed 2 nights in Sep 2019