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Comfort Inn Kennewick Richland

2.5 star property

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Photo gallery for Comfort Inn Kennewick Richland

Suite, Multiple Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board
Front of property – evening/night
Lobby
Suite, Multiple Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7801 W Quinault Ave, Kennewick, WA, 99336
  • Place, Columbia Center Mall
    ‪6 min walk‬
  • Place, Three Rivers Convention Center
    ‪12 min walk‬
  • Place, Toyota Center
    ‪14 min walk‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, blackout curtains, iron/ironing board

Suite, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 16 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 153 reviews
The price is €82
includes taxes & fees
26 Apr - 27 Apr
Quality Inn & Suites Kennewick Tri-Cities

About this property

Comfort Inn Kennewick Richland

This hotel features an indoor pool, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Comfort Inn Kennewick Richland offers 56 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kennewick hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Kennewick Richland. During your stay, you're just a quick walk from Columbia Center Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 6 minutes on foot from Columbia Center Mall and a 2-minute drive from Three Rivers Convention Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at Comfort Inn Kennewick Richland. Free self parking is available.

Smoking is allowed in designated areas at this Kennewick hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 51 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 15 mi (25 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Kennewick Richland.

Property is also known as

Comfort Inn Hotel Kennewick
Comfort Inn Kennewick
Comfort Inn Kennewick Hotel
Kennewick Comfort Inn
Comfort Inn Kennewick
Comfort Inn Kennewick Richland Hotel
Comfort Inn Kennewick Richland Kennewick
Comfort Inn Kennewick Richland Hotel Kennewick

Comfort Inn Kennewick Richland Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 295 out of 716 reviews
Rating 8 - Good. 235 out of 716 reviews
Rating 6 - Okay. 112 out of 716 reviews
Rating 4 - Poor. 43 out of 716 reviews
Rating 2 - Terrible. 31 out of 716 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The booking was canceled due to airline flight not arriving, can't find a number to call hotel.com
Stayed 3 nights in Dec 2025

8/10 Good

Debbie, Lewiston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Entry way was dark and inviting.
Stayed 1 night in Jan 2026

4/10 Poor

Christopher

Disliked: Property conditions & facilities
Our stay was less than desirable. We had one issue after the next. Wifi didnt work so we went to the front desk and they gave us a password that didn't work and we had to call a number and was on the phone troubleshooting way longer than we should have been. No toilet paper in the room, toilet had flushing issues, shower squeaked a lot and there was no hot water for my shower! Also, they had a dish of cat food sitting outside at the entrance for stray cats? Pool and hot tub looked nothing like photos online. We did not even want to attempt the free breakfast after everything else we encountered. We understand it was a cheaper place to stay but we've stayed in cheap places before with a way better experience.
Stayed 1 night in Jan 2026

2/10 Terrible

Sandra

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We were really excited for the pool and the hot tub. The hot tub was not working and the pool was really dirty. It was super cloudy. We checked in about 4:15pm and by 4:45 or 5ish we were out of there. My husband did not want our 3 year old swimming in that pool. After talking to the reception we were told that we could not cancel and she would have the manager contact me on monday.
Stayed 1 night in Dec 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Dec 2025

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was pleasant.
Stayed 1 night in Nov 2025

8/10 Good

Angelica

Stayed 1 night in Dec 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was fresh and a good variety
Stayed 3 nights in Dec 2025

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes,
Stayed 2 nights in Nov 2025

4/10 Poor

andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities
Staff was friendly, but the room i was in felt run down. There was broken tile in the bathroom and the heater let off an awful smell when I started it up. Overall not the worst place I've stayed. I didn't feel like I was going to be stabbed.
Stayed 1 night in Nov 2025

6/10 Okay

Oscar

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room was comfortable but toilet sit would squeak so loud each time you lift or close it. We were disappointed the hot tub heater was not working. Other than that it was good. Staff were very friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Spring

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very clean and there were no hidden odors discovered when a hot shower was to be had. Linens smelled nice, though my bed was missing the flat sheet. It was also nice to stay at a hotel where the sounds from the other rooms were very muted through the walls. And while I appreciate a good complimentary breakfast, I will note that the bagels and muffins were very dry, almost stale, oranges were soft, the juice was watered down, and the hot water at the coffee station was tepid at best. The hot cocoa packets were delicious, the eggs were great, and the availability of yogurt was much appreciated. There was a young man who Im assuming was a relation of some sort to the morning hostess who treated the lobby like his living room with obnoxious music and helping himself to the tv and breakfast bar (its more the lack of consideration for others in the space than him actually being there). My son told me this particular person was rude to him when he was looking for someone to help with the hot tub (which was cold). The lady who checked us in was VERY helpful, I wish I had gotten her name. I asked for a few recommendations on easy places to get to for dinner that wasn't going to cost an arm and a leg and she was so helpful and chipper. Genuinley chipper. It was surprising and pleasant.
Stayed 2 nights in Nov 2025

8/10 Good

cynthia j

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I would have given it 5 stars but the hot tub was not working … my number 1 reason for booking Comfort Inn. :-( Other wise room was very nice, really comfortable bef!comfortable bed and delicious cheese omelet
Stayed 1 night in Nov 2025

10/10 Excellent

Jaime

Stayed 2 nights in Nov 2025

6/10 Okay

Gayle

Liked: Cleanliness, property conditions & facilities
No conditioner tube was in the shower pump holder and the shampoo tube was almost empty
Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area did not look inviting so I chose not to use--antiquated. Quite. Immediate area was a bit "sketchy" but many shops and restaurants nearby.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandi

Stayed 1 night in Nov 2025

10/10 Excellent

Gino

Liked: Cleanliness, property conditions & facilities
Helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Dante

Stayed 2 nights in Nov 2025

8/10 Good

Scott

Stayed 1 night in Nov 2025

6/10 Okay

Heidi

Disliked: Cleanliness, property conditions & facilities
The room was clean and serviceable. The fridge was broken and froze all my stuff solid. No knob to turn it down. Coffee in the lobby was just plain nasty. Staff was very friendly though.
Stayed 1 night in Nov 2025

10/10 Excellent

Alma

Stayed 1 night in Nov 2025

10/10 Excellent

Khalid

Liked: Cleanliness, amenities, property conditions & facilities
great costumer service
Stayed 1 night in Nov 2025

6/10 Okay

Kathi

Stayed 1 night in Nov 2025

8/10 Good

Karey

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
There was a new girl full of smiles that was super nice. The pool and hot tub were perfect, and the room was clean. I experienced 2 mornings of the alarm going off in the room next to mine that was empty. When I called the office the lady that answered the phone was not the new girl but a rude girl that had no manners at all, never said Im sorry or your welcome and didnt say goodbye just hung up the phone. I am very disappointed that this girl works at the front counter with the public. Maybe she would be a better fit in the laundry room. Besides the rude girl my stay was awesome. Thank you.
Stayed 3 nights in Oct 2025