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Embassy Suites Hotel Des Moines Downtown

3.5 star property

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Photo gallery for Embassy Suites Hotel Des Moines Downtown

Exterior
Exterior
Reception
Meeting facility
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Room service

Explore the area

Map
101 E Locust St, Des Moines, IA, 50309
  • Hy Vee Hall
    ‪10 min walk‬
  • Iowa Events Center
    ‪10 min walk‬
  • Wells Fargo Arena
    ‪11 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪26 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Non Smoking

37-inch LCD TV with satellite channels, Smart TV, Netflix

Basic Room, 2 Double Beds, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Corner

37-inch LCD TV with satellite channels, Smart TV, Netflix

Room, 1 King Bed, Corner

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with satellite channels, Smart TV, Netflix

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 49 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Corner

  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Presidential Suite, 1 King Bed

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

37-inch LCD TV with satellite channels, Smart TV, Netflix

Room, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

37-inch LCD TV with satellite channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View

37-inch LCD TV with satellite channels, Smart TV, Netflix

Room, 1 King Bed, View

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Custom)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed (Custom)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

37-inch LCD TV with satellite channels, Smart TV, Netflix

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 49.2 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Staybridge Suites Des Moines Downtown by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.7 out of 5, Exceptional, (1000)
The price is €135
for 1 room
includes taxes & fees
27 May - 28 May
Staybridge Suites Des Moines Downtown by IHG

About this property

Embassy Suites Hotel Des Moines Downtown

Hotel with free breakfast, near Wells Fargo Arena
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Weekday breakfast is free. Other amenities include a bar/lounge, a 24-hour business centre and WiFi in public areas. Housekeeping is available on request.
Embassy Suites Hotel Des Moines Downtown offers 234 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Des Moines hotel provides wireless Internet access for a surcharge. 37-inch LCD televisions come with premium satellite channels, pay-per-view films and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites Hotel Des Moines Downtown. During your stay, you're just a quick walk from World Food Prize Hall of Laureates. Enjoy features like a free manager's reception, plus an indoor pool and a restaurant.
  • Free full breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by foot from Wells Fargo Arena and a 5-minute drive from Drake University
  • Cats and dogs welcome for a fee
Embassy Suites Hotel Des Moines Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites Hotel Des Moines Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Des Moines hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Liberty's – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Liberty's

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable/satellite channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton mobile app before check-in

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to May 12 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self-parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton mobile app before check-in.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Des Moines
Embassy Suites Hotel Moines Downtown
Embassy Suites Moines Downtown
Des Moines Embassy Suites
Embassy Suites Des Moines
Embassy Suites Hotel Des Moines Downtown Iowa
Embassy Suites Hotel Des Moines Downtown Hotel
Embassy Suites Hotel Des Moines Downtown Des Moines
Embassy Suites Hotel Des Moines Downtown Hotel Des Moines

Embassy Suites Hotel Des Moines Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 555 out of 1120 reviews
Rating 8 - Good. 243 out of 1120 reviews
Rating 6 - Okay. 143 out of 1120 reviews
Rating 4 - Poor. 116 out of 1120 reviews
Rating 2 - Terrible. 63 out of 1120 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pam

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jacquline Diane

Liked: Cleanliness, staff & service, amenities
The staff was very nice, but room was a little worse for wear. Room was clean, but parking was a task
Stayed 4 nights in Jan 2025

6/10 Okay

Abby

Travelled with partner
Disliked: Cleanliness, amenities
Over all it was a good stay. But some of our towels were dirty upon arrival. Just noticed that there was need for some updating. Dirty/missing or discolored caulk in the shower and just over all wear and tear in the furniture.
Stayed 2 nights in Feb 2025

8/10 Good

Allan F Jung JUNG ENTERPRISE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Was disappointed that there was no hot tub and the swimming pool was cold. Room was nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cassidy

Stayed 1 night in Jan 2025

8/10 Good

T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Jenette, Cedar Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Time for a little remodel

The staff were very friendly, especially the breakfast crew. The rooms were clean but were showing their age. The couch was pretty worn but the beds were very comfy. It was a pleasant stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jill

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much appreciated being able to check in early...it was a game saver for us!! And all of the staff were so kind and helpful!
Stayed 1 night in Feb 2025

8/10 Good

Stetson

Stayed 4 nights in Jan 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time in Des Moines. The shuttle was convenient and the free breakfast was wonderful with lots of choices.
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was check in process that was horrible as Expedia reservation (paid for) was not at the hotel. The staff worked on correcting the problem, only to have the same thing happen at noon the next day with no resolution from Expedia. Had to pay higher rate when locked out of room. Had delay of activities and reservation both days due to this inconvenience by Expedia. Hotel was accommodating to our needs.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christina Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Mike

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Stayed 1 night in Jan 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options
Stayed 1 night in Jan 2025

8/10 Good

Chad

Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Daeleene

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Check in is at 4pm didn’t get my room until 6pm!!!

When booking this hotel I requested an early check-in. I didn’t hear anything back so day of check-in I call at 9:30 AM to request an early check-in. The lady said they could probably have my room ready by 2 PM I said ok and then I call back around 1:30PM to make sure my room was ready they said it still wasn’t ready. I show up at 2 PM maybe hoping that it would be ready. Front desk lady very rudely said it still isn’t ready. It probably won’t be ready until check in time which is at 4 PM. Already annoyed I say OK that’s fine. We’ll just come in at regular check-in time. So we did we came at 4PM which is the check in time and it STILL WAS NOT READY!! She said she could give me another room to wait until my room was ready cause we were looking at another hour before it was. Frustrated I said fine and didn’t get a call from the hotel about my room being ready until 6 PM which I then had to move all my stuff from that room to another room two hours AFTER my suite should’ve been ready. The front desk didn’t apologize for the inconvenience maybe try to make it better which I was not expecting anything from them, but just maybe something instead of acting like I was the problem. I got one of their bigger suites and just don’t understand how I’ve been calling all day trying to get this room and still wasn’t ready until two hours after check in time!
Stayed 1 night in Jan 2025

10/10 Excellent

Lilly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay! This exceeded my expectations for the price we paid!
Stayed 1 night in Jan 2025

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities, room comfort

We traveled on the coldest day in January...

We had to go to our brother-in-law's funeral. We arrived on a Friday afternoon; left for the evening returning late. Then we left Saturday morning returning late Saturday night. We left for home Sunday morning.It was super cold. We were very disappointed when we got to the hotel and were told there was no parking places left for us so we had to park on down the street. Super cold walk back and forth six times! Had we known we would park so far from the hotel we would've chosen a different hotel! Maybe I missed something, but there was no maid service on the second day. No clean towels. Overall the building was OK. The breakfasts were good. I was just disappointed about the parking situation and the lack of maid service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mitchell

Stayed 1 night in Jan 2025

10/10 Excellent

Randall

Business traveller
Stayed 1 night in Jan 2025