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DoubleTree by Hilton Kingston

4.0 star property

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Photo gallery for DoubleTree by Hilton Kingston

Reception
Meeting facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
1550 Princess St, Kingston, ON, K7M9E3
  • Place, Queen's University
    ‪13 min drive‬
  • Place, Kingston Penitentiary
    ‪13 min drive‬
  • Place, Kingston Waterfront
    ‪17 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

2 Queen Beds Room

  • Sleeps 4

Queen Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Similar properties

Free daily buffet breakfast
Home2 Suites by Hilton Kingston
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 491 reviews
The price is €87
includes taxes & fees
1 Dec - 2 Dec
Home2 Suites by Hilton Kingston

About this property

DoubleTree by Hilton Kingston

Hotel in Kingston with fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and conference space.
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at DoubleTree by Hilton Kingston, you'll be within walking distance of Cataraqui Cemetery. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • 6 minutes by car from Kingston Penitentiary and 6 minutes from Queen's University
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Kingston offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22001 square feet (2044 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Kingston also features a vending machine, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kingston hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (22,001 square foot of space)
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per pet, per night
  • Weight limit: 75 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 377 reviews
Rating 8 - Good. 89 out of 377 reviews
Rating 6 - Okay. 35 out of 377 reviews
Rating 4 - Poor. 20 out of 377 reviews
Rating 2 - Terrible. 11 out of 377 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

8/10 Good

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 3 nights in Aug 2025

10/10 Excellent

Jocelyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in
Stayed 1 night in Aug 2025

8/10 Good

Marius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An OK place to stay for a night or two

Easy, friendly check-in. Breakfast buffet is limited in selection and expensive for what offers. Good, comfy bed. The restaurant within the hotel closes too early. Nothing else in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Accommodating!
Stayed 6 nights in Aug 2025

8/10 Good

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness
A nice hotel for the most part. Breakfast is too pricey so we went elsewhere for that. Problems we had were, our window looked out on the garbage area, even though the glasses in our room had paper covers, one had about a half inch of water in it with stuff floating in it, the bathroom fan did not work. Lastly, we went to use the pool and were told we had to wait an hour as they were hosting swimming lessons? What hotel has swimming lessons at their pool? The pool is supposed to be for the guests.
Stayed 2 nights in Aug 2025

4/10 Poor

Patti

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Rajeevan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service
Stayed 1 night in Aug 2025

8/10 Good

MUNEERA

Liked: Cleanliness, staff & service, property conditions & facilities
After a tiring day it was a quick check in by the staff.Clean and tidy room!Would definitely recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Delta

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Derelict building across the street, an eye sore when looking out the window. You have to exit the building and go to the building next door to go to the pool. In the winter this would be a hard no for me. Rooms very clean and comfortable and staff is attentive and pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best beds in the world!
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Vijay

Disliked: Cleanliness, property conditions & facilities
Room was smelly. Basic disposal items ( toiletries) were not provided. A/c was not able to hold the temperature.
Stayed 2 nights in Aug 2025

8/10 Good

Augusto

Liked: Cleanliness, property conditions & facilities
I liked the restaurant service
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy Anne

Travelled with partner
Liked: Amenities, property conditions & facilities
I would just suggest to avoid getting a room next to the stairwell doors. If there’s a lot of traffic, that door slams insanely loud. There was a wedding taking place when we were there and tons of people using that door all night next to our room. Otherwise the hotel and rooms are great.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They gave us a room in the other hotel building far from the main hotel building.
Stayed 1 night in Jul 2025

6/10 Okay

Reuben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loud because of its proximity to train and train station. Fire Alarm went off in the suites building at 5am since those units have kitchens I imagine that’s more common
Stayed 1 night in Jul 2025

10/10 Excellent

Keaton

Stayed 1 night in Jul 2025

8/10 Good

Gary, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but very overpriced.
Stayed 1 night in Jul 2025

10/10 Excellent

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Party!

There's a beautiful outdoor terrace that fills up with people in the evening until very late at night. Extremely noisy (laughter, music...) I'm talking about twenty people. Several rooms have windows on that side. We notified reception during the night, but there was no change. Definitely avoid if you want to sleep before 2:00 a.m.
Stayed 2 nights in Jul 2025