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The Gananoque Inn

3.0 star property

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Photo gallery for The Gananoque Inn

Exterior
Boating
Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout curtains, iron/ironing board
Lobby sitting area
Theatre show

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
550 Stone Street South, Gananoque, ON, K7G 2A8
  • Place, Gananoque Boat Line
    ‪1 min walk‬
  • Place, Thousand Islands Playhouse
    ‪2 min walk‬
  • Place, 1000 Islands History Museum
    ‪5 min walk‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds (Second Floor)

Room, 2 Double Beds (Second Floor) | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds (Second Floor)

8.6 out of 10
Excellent
(28 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed

7.6 out of 10
Good
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Third Floor)

Room, 1 King Bed (Third Floor) | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Third Floor)

8.6 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Exclusive Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Comfort Inn & Suites Thousand Islands Harbour District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
Comfort Inn & Suites Thousand Islands Harbour District

About this property

The Gananoque Inn

Hotel with free parking, steps from Gananoque Boat Line
A restaurant, a bar/lounge and conference space are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
The Gananoque Inn offers 53 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Gananoque hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Gananoque Inn's great location. During your stay, you're just a quick walk from Lake Ontario. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and ocean views while dining at Muskie Jake Tap and Grill
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Gananoque Boat Line and 8 minutes on foot from Confederation Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at The Gananoque Inn. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Gananoque hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.
Muskie Jake Tap and Grill – Overlooking the ocean, this restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Watermark Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CAD 10.95 to 19.95 for adults and CAD 7.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muskie Jake Tap and Grill
  • Watermark Restaurant

Things to do

  • Fishing

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 25 December and 27 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 19.95 for adults and CAD 7.95 to 14.95 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gananoque Inn Spa
Gananoque Spa
Spa Gananoque
Gananoque Inn
The Gananoque Inn And Spa Ontario, Canada
Gananoque Inn Spa
The Gananoque Inn Hotel
The Gananoque Inn Gananoque
The Gananoque Inn Hotel Gananoque

Reviews

The Gananoque Inn Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 379 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Property needs updating in rooms. Breakfast was disorganized, waited 40 mins and food quality was poor.
Stayed 1 night in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

sabrina

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Worst stay ever. The person at front desk horrible and very rude. Room was not clean. Other guest shoes left in the room. Fridge shook in the middle of the night. We stayed in the annex. Not worst $280 a night. At 5am a motorcycle right near the room started. There should be no room near a parking lot. Not at $280 a night. At checkout simply asked if we could park an additional 3 hours and was denied after saying our experience. This is unacceptable. Stay far away from the hotel. Not worth the money. Many other hotels nearby.
Stayed 1 night in Aug 2025

6/10 Okay

Lianne

Travelled with partner
Liked: Cleanliness, amenities
This place has so much potential. Located on the water, two restaurants, right in such a quaint section of the town. It’s charming, full of character, and clean. There were just a few things I can’t quite put my finger on. It wasn’t welcoming; staff was OK, our bath towels were ripped. The breakfast was cold. These things aren’t deal breakers. I’m speaking more from the perspective that for the money, and the vibe it looks like should have upon arrival, it could just be so much more.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarwar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with family
We stayed one night before doing a thousand island cruise. The room was a good size and good value for money. The property is rather dated and could do with a makeover.
Stayed 1 night in Aug 2025

6/10 Okay

William

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1000 Islands Getaway

Our Stay was excellent. Friendly, helpful and professional staff. Hotel was very clean but could use some updates. Complimentary Full to order Breakfast is an awesome addition as well as free parking. Surrounding the hotel is very pleasing and beautiful and close to everything you want to do and see. and we got a riverview upgrade at a very reasonable and fair rate.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim, Corbeil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Inn in Gananoque. Would definitely visit again when touring the 1000 Islands
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay. Housekeeping did not come.

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We couldn't ask for a nicer overnight stay at your beautiful historic Inn. Our room was clean and beautifully updated. Breakfast was great and the service was impeccable. I would love to come back if I was in the area again.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and lovely surroundings. A little gem! enjoyed my stay and will return
Stayed 2 nights in Aug 2025

2/10 Terrible

YUK YI

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
I was very disappointed with my stay at this hotel. When we first checked into our room, it was in an unacceptable condition. The bed had a dead mosquito on it, and the bedsheets and pillowcases were covered with multiple stains. The back door was not properly closed, and outside the door there were two chairs with used cups and Tim Hortons items left behind, as well as a dirty towel on the ground. I assume those chairs belonged to our room, but it was obvious that no one had cleaned the area at all. After raising the issue, the staff did move us to another room, which was somewhat cleaner. However, even in the new room there were still stains on the pillow, and the walls had spider webs and insects. Overall, the level of cleanliness and maintenance was very poor.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Briare

Stayed 2 nights in Aug 2025

6/10 Okay

Jenny

Travelled with family
No elevator - we were on third floor Room was not the cleanest - grubby marks on doors
Stayed 1 night in Aug 2025

2/10 Terrible

Erzsebet

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty - dusty, bathtub dirty including hair in tub, shower curtain mouldy and dirty. Breakfast omelette was hard and flat - unable to eat it. Waite staff couldn’t find a cloth to clean the table and when they did they can back with a dirty cloth. The front door was not welcoming - everyday it was dirty. I don’t mind if a place is a little tired and dated, but cleanliness is a must.
Stayed 2 nights in Aug 2025

2/10 Terrible

Yudong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor living condition. Bed sheets and towels are not clean in the rooms. Some of staff in the hotel are not friendly.
Stayed 1 night in Aug 2025

6/10 Okay

caroline

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Needs updating and care. The photos of this hotel looked great but our room smelled musty, lots of fingerprints and dirt in the room. We were in the Annex, a redone motel. Breakfast was free thank goodness but only 2 strips bacon, eggs dry and tasteless, a few tasteless potatoes. Great location but next time I’d stay one block away at a better hotel. Staff was very hospitable but they need to update the rooms and clean them better. Not worth the money.
These are scrambled eggs
Chair in room
Dirt on furniture
All soaps affixed to wall with sticky tape. Eventually fell off
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Overall, we enjoyed our stay. Pros: beds were very comfortable, great location and beautiful views out to the water. Room was very clean and front desk were very nice. Cons: expensive, no fridge in room, ice machine is on the first floor (we were on the 3rd), a bit outdated and bathrooms in restaurant need a complete renovation We were going to a play at the Playhouse so the location was key for us this trip. Beach was a very short walk and less the 1 km to King street. We would probably stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the Inn - the location, the room, the dining areas and staff. We had stayed there previously so expected the same. The only thing missing was the cookies that used to be at the reception. A nice touch but now gone.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat little inn and the town was very quaint. Staff was always helpful with whatever we needed. There is no elevator so heavy luggage can be tough.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

birthday surprise

wonderful inn wonderful service, excellent location
Stayed 1 night in Aug 2025