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The Burton Hotel and Cloud Nine

3.0 star property

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Photo gallery for The Burton Hotel and Cloud Nine

An indoor swimming pool with a stone wall and palm trees.
A multi-level gym with a staircase, exercise equipment, and a wooden floor.
A modern gym with exercise equipment, a staircase, and a glass railing.
Garden
A hotel room with a large bed, a ceiling fan, a bedside table, and a nightstand.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1 Mill Street, Kington, England, HR5 3BQ
  • Place, Hergest Croft Gardens
    ‪15 min walk‬
  • Place, Royal Welsh Showground
    ‪32 min drive‬
  • Place, Ludlow Castle
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a large bed, a ceiling fan, a bedside table, and a nightstand.

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, each with a headboard, a bedside table, and a lamp. There is a wooden chair and a round wooden table in the room.

Triple Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a coffee machine, and a ceiling fan.

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with a large bed, a ceiling fan, a bedside table, and a nightstand.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, each with striped bedding and towels. There is a nightstand with a lamp and a small table with a cup and a book.

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Burton Hotel and Cloud Nine

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Burton Hotel and Cloud Nine offers 25 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

This Kington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Burton Hotel and Cloud Nine. During your stay, you'll be within walking distance of Hergest Croft Gardens. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures or hot stone massages at Cloud 9 Spa
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes on foot from Hergest Croft Gardens and a 4-minute drive from Small Breeds Farm Park and Owl Centre
The Burton Hotel and Cloud Nine offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at the business-friendly The Burton Hotel and Cloud Nine. Self parking is free.

This 3-star Kington hotel is smoke free.

Guests are served a free English breakfast daily from 7:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This bar specialises in local and international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Burton Hotel Cloud Nine Kington
Burton Hotel Cloud Nine
Burton Cloud Nine Kington
Burton Cloud Nine
The Burton Hotel Cloud Nine
The Burton Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel
The Burton Hotel and Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel Kington

The Burton Hotel and Cloud Nine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 196 out of 307 reviews
Rating 8 - Good. 90 out of 307 reviews
Rating 6 - Okay. 16 out of 307 reviews
Rating 4 - Poor. 4 out of 307 reviews
Rating 2 - Terrible. 1 out of 307 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service
Lovely breakfast easy parking
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Lovely staff, clean room, good food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean (however decor dated), rest of hotel areas were nicely decorated, clean and inviting. Staff were very welcoming and attentive, Breakfast was perfect and parking was easy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Niel le

Liked: Cleanliness, staff & service, amenities
Nice and cozy, great food and very friendly staff 👍
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The staff where very welcoming and friendly, food was fantastic 👌
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean, comfortable room, excellent shower annd bath. extra friendly staff, easy parking. Excellent breakfast
Stayed 1 night in Mar 2026
Verified

8/10 Good

Harrison

Liked: Cleanliness, amenities, property conditions & facilities
Leisure facilities were very good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, lovely room and friendly staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous weekend. Shame the pool was closed for a refurb. but couldn't fault the place!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Great venue for a chilled new year break with walking in the local area and relaxing in the spa.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Franc

Liked: Cleanliness, staff & service, amenities
All the staff were brilliant, so friendly and helpful
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old hotel, comfy room, good food with leasure facilities. Enjoyed my stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , nice spa and good food
Stayed 1 night in Oct 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Ideal 3 night break away. Made good use of the facilities, all the staff an asset to the hotel. Room spotlessly clean along with all the changing areas in the spa and hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team and lovely stay - The girls at reception were so helpful and sweet, exactly what we needed, thank you
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
All staff were wonderful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Love this place

Lovely people, hotel and spa
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful and the room was very clean and the choice of evening meals was really good
Stayed 2 nights in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
I managed to get the last parking space available fortunately. The hotel is a mix of old and new. The older part is pleasant enough but the new rooms more recently built in a separate building are excellent. The food at The Burton is good. No complaints whatsoever. The thing that stood out though was the staff. They were all so helpful and welcoming. From the young lady who had just started at the hotel to the manager Jana, they were all exceptional.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff very welcoming. Room was comfy and clean. Pool and gym were great!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite and very helpful staff at reception and dining. Lovely breakfast and excellent accommodation. Me and partner had a very Special time together 10/10
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Gym, pool and overall site. Friendly staff, decent food. Will be staying again
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here regular Lovely staff and food
Stayed 1 night in Sep 2024