Stylish Urban Getaway ~ Downtown Knox

Welcome to Knoxville`s Old City!
This stylish apartment features a fully equipped kitchen with granite countertops, a cozy living area with hardwood floors and a smart TV, and two inviting bedrooms, including a king-sized master w/ en-suite bath.

Conveniently located in the Old City, it’s just minutes from downtown Knoxville’s best dining, shopping, and attractions. Perfect for relaxing, exploring, or working.

Book your stay today!

Welcome to our charming 2-bedroom, 2-bathroom luxury condo designed for comfort and convenience. Perfect for couples, or small groups, this property offers modern amenities in a prime location close to everything Knoxville has to offer.

PROPERTY HIGHLIGHTS:
* Spacious Living Areas: Relax in the inviting living room, complete with a cozy sofa bed and a smart TV for streaming your favorite shows. The open-concept design ensures a seamless flow between the living, dining, and kitchen areas.

Comfortable Bedrooms:
* Primary Bedroom: Features a luxurious king-sized bed, high-quality linens, and an en-suite bathroom for added privacy.
* Second Bedroom: Equipped with a comfortable queen-sized bed and ample closet space.
* Bathrooms: Two full bathrooms, each stocked with fresh towels and complimentary toiletries, ensure convenience for all guests.

Kitchen & Dining:
* The fully equipped kitchen boasts stainless steel appliances, cookware, and all the essentials for preparing meals at home.


Sleeping Arrangements:
- King Bed: Sleeps 2
- Queen Bed: Sleeps 2
- Sofa Bed: Sleeps 2

KEY AMENITIES:
- High-speed Wi-Fi for work or streaming
- Washer and dryer for your convenience
- Central heating and air conditioning
- Paid parking

LOCATION:
* Situated in Knoxville`s Old City, this home is just minutes from downtown Knoxville, the University of Tennessee, local restaurants, shopping, and major attractions. Whether you’re here for a Tennessee Volunteers game, a business trip, or a weekend getaway, you’ll find everything you need within easy reach.

Book your stay today and experience the best of Knoxville living!

SOUND ADVISORY: THIS UNITS BUILDING IS NEAR THE INTERSTATE & RAIL ROAD TRACKS, SOUNDS AT NIGHT ARE A HIGH POSSIBILITY.
* WHITE NOISE MACHINE IS PROVIDED & EAR PLUGS

Important: PLEASE BE ADVISED
• There is a set of stairs to climb to the second floor where the listing is. This staircase does not have railing and may not be suitable for the elderly.

Professional Management is provided by Halo Hospitality throughout your stay. Our office is open Monday-Friday from 9:00am - 4:00pm, and provide after hours and weekend emergency services should you need any assistance.

The Old City is the best place to experience Knoxville culture. It is home to incredible local small businesses, restaurants, coffee shops, etc. Oli Bea, Old City Java, Barley`s Pizzeria, Pretentious Glass Company to name a few to try!

The place is very walkable to downtown and the Old City. There is also a bicycles station available down the street in the Old City that allows pick up/drop off at various stations in Knoxville for $1.50 per 30 min.

IMPORTANT NOTICE: Guests will be provided a link to our Guest Portal to complete within the first 48 hours after booking to verify booking details.

SOUND ADVISORY: THIS UNITS BUILDING IS NEAR THE INTERSTATE & RAIL ROAD TRACKS, SOUNDS AT NIGHT ARE A HIGH POSSIBILITY.
* WHITE NOISE MACHINE IS PROVIDED & EAR PLUGS

For any questions regarding the Guest Portal feel free to send us a message.

ALL RESERVATION CHANGES OR CANCELLATIONS are best completed within the FIRST 48 HOURS after confirmed booking.

•••> This in the downtown social area of Knoxville and near railroad tracks, so there may be some noise during your stay. White noise sound machines are provided to help with the noise.
Welcome to Halo Hospitality! We’re excited to have you with us and are committed to making your stay as enjoyable and seamless as possible. To ensure everything goes smoothly, we’ve shared a few transparent guidelines that help us protect both you and the property. If you have any questions at all, please don’t hesitate to reach out – we’re here to help! Thank you for choosing us, and we can’t wait to host you!

Halo Hospitality’s Rental Agreement Terms and Conditions apply. Upon booking, the renter will receive the Terms and Conditions and agree to review and sign. These terms will include, but are not limited to, the following:

GUEST VERIFICATION
Experienced guests with 5 or more positive reviews may request to be waived from this process, otherwise we do require all guests to complete an additional verification screen through our Guest Portal to ensure the safety and security of our community. This 60-second verification process must be completed within 48 hours of booking, or at least 2 hours prior to the check-in time if booking on the same day as check-in. You will be prompted to complete this process immediately after booking. This includes:


1) Providing a copy of your government-issued photo ID.
2) Photo Verification
3) Confirming your contact information & agreement to our Rental Terms and Conditions

Guests are responsible for any damages during their stay.
Before receiving check-in details, guests will choose one of two coverage options:
-A refundable damage deposit held on their credit card, released shortly after checkout if no damage is reported.
-A non-refundable damage waiver that covers minor accidental damages during the stay.

Guests who have questions about this process are encouraged to reach out prior to booking! The information is collected for screening and verification only and is not stored or used for any other purposes. We thank you for your cooperation. Guests who fail to complete our verification process within 48 hours of booking may be subject to cancellation.

HOUSE RULES
1) Guest Count: Please include the correct number of guests in your booking. Visitors outside the reservation are permitted under most circumstances, but we do require guests to request permission prior to having visitors.
2) Check-in: Please notify us once you have accessed the property. Please inspect and report any unsatisfactory conditions within 2 hours of check-in. Non-urgent issues reported after 9:00 pm will be promptly addressed the next day.
3) Noise Policy: Keep noise to a minimum after 10:00 PM to respect our neighbors and local community. We will contact you directly for any reported disturbances, prior to reporting any nuisances with local authorities.
4) Non-Smoking Policy: Smoking, vaping, and the use of e-cigarettes are not permitted within the property. Any violation, will result in a minimum $300 smoke remediation fee.
5) No Parties: Events and parties are strictly prohibited to maintain a peaceful environment. We will contact you directly for any disturbances, prior to reporting any nuisances to local authorities.
6) Pets: We love our Pets! but they are not allowed in most units, ensuring a clean and allergen-free space for all guests.
a.If the property is labeled as “Pet-friendly”, pet’s are allowed at the expense of $50/night, up to $250. The Pet Fee will be requested after booking via the resolution center, and is paid separately from the reservation.
7) Damage Policy: Any damage caused during your stay will incur repair costs plus a labor charge. A Wear & Tear fee up to $500 per occurrence will be applied for any rule violations related to pets, smoking, or parties.
8) Checkout: Before checking out, please place trash in trash cans, start the dishwasher with used dishes, and begin a wash cycle for used towels.
Security: Ensure all doors and windows are securely locked when not present.
9) Age: Guests must be 25 years or older to make a reservation.

Failure to comply with any of these policies may result in the immediate cancellation of your reservation without refund.

CANCELLATIONS
We adhere to the cancellation policy as outlined at the time of booking. Please note, exceptions due to illness, weather conditions, or other unforeseen circumstances are not covered unless stated otherwise. Guests are encouraged to purchase travel insurance at the time of booking to cover unforeseen events. Requests for cancellation outside of this policy will be directed to your travel insurance provider.

EARLY CHECK-IN`S & LATE CHECKOUT REQUESTS
1) Early Check-ins: We are unable to guarantee an early check-in will be possible in advance due to cleaning scheduling. However, on the day of your check-in we will notify you as soon as the property is available & there is a small fee for an early check-in. Early check-in requests will be submitted to our team, but please do not expect a response until the day of check-in.

2) Late Checkouts: Are available on a case-by-case basis, depending on the property and cleaning schedule. Requests should be made at least 12 hours in advance of your check-out, and are subject to approval of our cleaning team, which may not be able to respond until the morning of your scheduled departure. We do have a late checkout fee of $25/hr.
The fee is paid through the guest portal link/Airbnb Resolution Center.

POLICY VIOLATIONS
1) Late check-out without prior approval will be charged at $50 per hour. We may remove occupants and their belongings from the property if unresponsive, or uncooperative.
2) Excessive Cleaning will be charged at $50 per hour. We will provide proper documentation and photo evidence of excessive cleaning required. This will be applied towards unexpected cleanup of spills, stains, bodily fluids, biohazardous materials, odor remediation, etc.
3) Damaged/Missing items will be charged at the replacement cost + Labor. We will provide proper documentation and photo evidence of any Damages or Missing Items.

REPORTING ISSUES

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