WoodSpring Suites Knoxville West

2.5 star property

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Photo gallery for WoodSpring Suites Knoxville West

Exterior
Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
320 North Gallaher View Rd NW, Knoxville, TN, 37923
  • Place, Regal Downtown West
    ‪17 min walk‬
  • Place, West Hills Tennis Center
    ‪18 min walk‬
  • Place, West Town Mall
    ‪1 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

Queen Suite Accessible

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Queen Suite with Sofa Accessible

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Queen Suite Two Queen Beds Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Queen Suite

9.0 out of 10
Wonderful
(40 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Queen Suite w/ Dishwasher (Dishes/Cookware Included)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Queen Suite with Sofa

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Queen Suite Two Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Queen Suite Two Queen Beds w/ Dishwasher (Dishes/Cookware Included)

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

QUEEN SUITE W/ SOFA and DISHWASHER (DISHES/COOKWARE INCLUDED)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

WoodSpring Suites Knoxville West

This smoke-free hotel features a 24-hour fitness centre, laundry facilities and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
WoodSpring Suites Knoxville West offers 122 accommodations with free toiletries and blackout curtains. 50-inch Smart televisions come with satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at WoodSpring Suites Knoxville West. During your stay, you'll be within walking distance of West Hills Tennis Center. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from University of Tennessee and 10 minutes from Knoxville Convention Center
  • Dogs welcome for a fee (restrictions apply)
WoodSpring Suites Knoxville West offers its guests a 24-hour fitness centre, a vending machine, and laundry facilities. Public spaces have free WiFi. The business-friendly WoodSpring Suites Knoxville West also features a lift and a water dispenser. Self parking is free.

This Knoxville hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 9:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Bed sheets fee: USD 7.00 per accommodation, per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Towels fee: USD 7 per accommodation, per week (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 9:00 PM
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 3-device limit.

Property is also known as

WoodSpring Suites Knoxville Cedar Bluff
WoodSpring Suites Knoxville - Cedar Bluff Hotel
WoodSpring Suites Knoxville - Cedar Bluff Knoxville
WoodSpring Suites Knoxville - Cedar Bluff Hotel Knoxville

WoodSpring Suites Knoxville West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 581 reviews
Rating 8 - Good. 121 out of 581 reviews
Rating 6 - Okay. 77 out of 581 reviews
Rating 4 - Poor. 37 out of 581 reviews
Rating 2 - Terrible. 30 out of 581 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Darin

Liked: Cleanliness, staff & service, amenities
Check in was easy and pleasant. The room was clean and was what we wanted and expected. Walls are paper thin; could hear everything going on and said in rooms on either side and above our room. The first night we stayed awake most of the night due to the room above us stomping and running back and forth. The second night the room next to us had their tv up so loud that we couldn’t sleep. I called the front desk to complain and whoever received the call did go to the room and tell them there had been complaints and the person cussed out the guest service person and he just said “he was doing his job and letting them know there were complaints.” The person never turned the volume down and continued cussing after he slammed the door. I know the staff cannot control their guest, but should be able to something to take care of customers that have respect for and are trying to enjoy their stay away from home. We frequent this town 10-12 times per year, but will make our stays somewhere else in the future.
Stayed 1 night in Nov 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was friendly
Stayed 1 night in Nov 2025

6/10 Okay

Kaoru

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel front shutter closed and availability was poor, difficult to ask service while my stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew, Herrin

.
Stayed 1 night in Nov 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Girl at check-in was very good, pleasant and helpful. Room was clean. No amenities. I mean bare bones. You could ask for a hair dryer or toiletries. No ice machine but if you ask they will give you an ice cube tray to put in the freezer.
Stayed 1 night in Nov 2025

6/10 Okay

Diana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Yes room in good condition. It would have been nice to provide extra pillows and the air refresher smell was very very strong!
Stayed 1 night in Nov 2025

2/10 Terrible

Joni

Disliked: Cleanliness, staff & service, amenities
It was horrible, we had a kitchenet without dishes, you could get dishes at the front desk if you rented them, no iron, or anything.
Stayed 2 nights in Nov 2025

6/10 Okay

Alisha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Shellee

Stayed 3 nights in Nov 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service
Room was spotless!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

Sudeep

Stayed 2 nights in Nov 2025

10/10 Excellent

Heleodoro

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 14 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Oct 2025

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Staff was very pleasant and helpful. Room very clean and very spacious . My only “issue” is I didn’t realize it’s not a typical hotel- no breakfast or mini mart on property (snack area). Also- did not have any hairdryers in room…. No ice machines- however front desk had trays of ice if needed - but we had a 10 hr drive home and needed to pack some ice in coolers …. But again they had some at the front desk…. Very secure hotel as well! Need key card to get through all doors …. Great feature but just don’t forget to take key card with u -ALWAYS. Front desk also open only from 10-9 on weekends. I went into lobby to ask for scissors and got locked in the lobby area w no way back to my room or through the doors to get to an elevator.. (my own fault…). So always take key card w you. Staff was able to come and let me in…. Overall- great place to stay as song as u know those few small things.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It took me over an hour to get checked in even though my rooms were prepaid for. The shower had no water pressure. The floors were dirty. The beds are hard as a rock and the light coming in from the parking lot pierced into the room all night even with the curtains closed. This stay was a waist of time and money
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing!! The lobby was warm and cozy and so were the staff! The room was so spacious, clean and comfortable! The complimentary breakfast was so delicious- 5 star for sure!!! Would definitely stay here every time we go back!!
Stayed 1 night in Nov 2025

4/10 Poor

Andrew

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Checked in after hours and waited for a long time for anyone to check me in. There was another person in the lobby who had already been waiting 30 minutes. Sheets on the bed were either dirty or stained.
Stayed 1 night in Nov 2025

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room smelled of marijuana. People were outside in the parking lot blasting music til after midnight
Stayed 2 nights in Nov 2025

6/10 Okay

Tonyia

Liked: Cleanliness, staff & service, amenities
The first week here was great. But the 2nd week has been loud. With people getting in the parking lot by the windows drinking and plying loud music. Getting in the hallways being loud. If i hadn't done paid for my 3rd nd 4th week we would leave.
Stayed 13 nights in Nov 2025

8/10 Good

Hai

Business traveller
Liked: Property conditions & facilities
The room was great and clean, but I did find a cockroach crawling up the fridge. I let the staff know about it before I checked out. Besides that, everything would have been great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Clella

Liked: Cleanliness, staff & service, property conditions & facilities
Very new, friendly staff
Stayed 1 night in Nov 2025