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Metropole

3.0 star property

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Photo gallery for Metropole

Exterior
Bar (on property)
Premium bedding, minibar, in-room safe, desk
LCD TV
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
174 Sarat Bose Road, Kolkata, West Bengal, 185202
  • Place, Deshapriya Park
    ‪2 min walk‬
  • Place, Kalighat Kali Temple
    ‪17 min walk‬
  • Place, Gariahat Market
    ‪18 min walk‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪58 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Premium bedding, minibar, in-room safe, desk

Executive Double Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Metropole

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Metropole offers 24 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, spring water baths and complimentary toiletries.

This Kolkata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Metropole, you're just a quick walk from Deshapriya Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Deshapriya Park and 4 minutes on foot from Rabrindra Sarovar
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Metropole. Free self parking is available.

This 3-star Kolkata hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered.
On-site venue No. 2 – This café serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 1,000 for adults and INR 850 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Metropole

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1000 for adults and from INR 850 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Metropole Hotel Kolkata
Metropole Kolkata
Metropole Hotel
Metropole Kolkata
Metropole Hotel Kolkata

Metropole Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

Decent stay. Breakfast is not great but will do. You have to walk outside to get to the breakfast area so dont go out in your slippers, especially if its been raining. (when it rains, water collects in the outside area) Walls are on the thin side, so if you're a light sleeper, make sure you have ear plugs. Overall, its good enough given the price.
Stayed 1 night in Nov 2019
Verified

8/10 Good

zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no airport pick up service.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good and value for money. staffs are nice. lifts and floor lobby could be better
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff, easy check in and guest service
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Kolkata

Nice hotel and good food. The staff is very helpful and friendly.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was bit slow otherwise the stay was pleasant
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
clean and comfortable, although there was some damp on the walls.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Decent hotel at a good location, have stayed quite a few times and not disappointed
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Pitchaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Verified

8/10 Good

Rumana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for stay.

Overall environment, stuff, food are good. Also it is easy to get transport from the door of hotel. You may taste best sweets & street foods of Kolkata in front of the hotel. Hospital , Cinema hall and pharmacy within a walking distance. You can also shop around at nearby place Gariahat for fantastic collections dresses.
Stayed 4 nights in Feb 2018
Verified

8/10 Good

Venkatesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at decent locality

Nice comfortable stay. Staff are very helpful and take nice care of guests
Stayed 4 nights in Jan 2018
Verified

4/10 Poor

Sahil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent room with a very untidy bathroom.

Bedroom area was decent but the Bathrooms were really untidy. There was only 1 small light source in the bathroom and could hardly get any light in the shower area. The toilet flush would suddenly start anytime of the day and go on for 15mins. I asked the hotel staff to look into it bt they were least bothered and had a reply saying "This keeps happening!".
Verified

2/10 Terrible

Vinita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero value for money

Felt ripped off by the price . Front desk staff is good. Rooms are dirty and so are the bathrooms. A/c makes too much noise. Every thing is old and outdated and dirty. Would never go back. Stay in a lodge for less than half the price and that way you know you have no facilities.
Verified

10/10 Excellent

Hishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel with good service

great Service by vishal and Firdaos Not so far from Eden Gardens. very friendly service. security gaurd Franklyn helpful. Food was great and very tasty. If you coming to the hotel from the airport, use a Uber or a olataxi.
Verified

4/10 Poor

Santosh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

I stayed this hotel 3 years back and everything was perfect, the hotel is not maintained at all,It lags basic amenities,During breakfast the staff doesnt even know how to prepare a good tea, Wifi is not free, they charged me but I am yet to receive bill for the same, apart from location this hotel is not worth of money we spend...
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel not worth the price

The hotel room served the purpose of a place to stay. Breakfast was below acceptable standard. Internet wifi was not included in the price.Staff was good, but overall not a place I could recommend to stay at.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced, refurbishment needed immediately

The only positive about the hotel is the staff. They were helpful and with a positive attitude. Unfortunately, the rest was the opposite experience. First of all the hotel is a ruin...windows are dirty, the space behind the kind-of-mirror in the bathroom was filthy with someone's hair, the trash bin wasn't empty on my arrival, after flushing the water in the toilet it was constantl running for about 10 min (every time) and although I have informed the front desk immidiately no one ever came to have a look at it. Considering the amount I've paid I was expecting a decent mid-range hotel. I was very disappointed with the choice and I wouldn't recommend this hotel.
Verified

8/10 Good

K.w.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy beds, nice staffs, good location.

Location of the hotel is good. Nearby markets and cafés. Staffs are very nice and helpful. Room is not big, but very neat and tidy, a.c. Works very well and it is very important for super hot Calcutta. Hotel breakfast is complimentary but it tastes awful. Overall is good and valued for money. Good choice for stays
Verified

6/10 Okay

Preyas

Liked: Cleanliness, room comfort

Nice hotel in the south of Kolkata

It was a good and comfortable experience. The breakfast spread could be slightly more. Food was good and staff was very helpful
Verified

8/10 Good

S & A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good mid-range hotel on Sarat Bose Road

This is my second visit to the Metropole. We first chose it because it was close to friends we were visiting but returned because it offered excellent value for money and above average accommodation. Rooms are nicely furnished and have fridges, kettles and in room safes. Bathrooms are spacious enough and have a good supply of hot water at a decent pressure. The restaurant offers a good range of food and we enjoyed all the meals we ate there.
Verified

2/10 Terrible

Mousumi

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

MANMOHAN

Stayed 4 nights in Dec 2024
Verified

8/10 Good

John

Stayed 1 night in Jan 2023
Verified

8/10 Good

Sajid

Stayed 2 nights in Dec 2022
Verified

4/10 Poor

masum

Stayed 1 night in Sep 2019