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Taj City Centre New Town Kolkata

5.0 star property

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Photo gallery for Taj City Centre New Town Kolkata

3 restaurants, breakfast served
3 restaurants, breakfast served
Exterior
Outdoor pool, open 6:00 AM to 8:00 AM, pool umbrellas, pool loungers
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
City Center New Town, Action Area 2D, Plot No. 11/5, Barasat, West Bengal, 700157
  • Place, City Centre 2
    ‪1 min walk‬
  • Place, Dakshineswar Kali Temple
    ‪22 min drive‬
  • Place, Eden Gardens
    ‪35 min drive‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪12 min drive‬

Room options

View all photos for Club Suite

Premium bedding, minibar, in-room safe, desk

Club Suite

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

LCD TV

Luxury Suite

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room

Premium bedding, minibar, in-room safe, desk

Club Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Premium bedding, minibar, in-room safe, desk

Club Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

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About this property

Taj City Centre New Town Kolkata

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free wired Internet in public areas and a free manager's reception are also provided. Additionally, a health club, a snack bar/deli and a rooftop terrace are on-site.
Taj City Centre New Town Kolkata offers 147 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Taj City Centre New Town Kolkata. During your stay, you'll be connected to a shopping centre and just a quick walk from City Centre 2. Features include free wired Internet and a free manager's reception, plus 3 restaurants.
  • Free wired Internet
  • Dining options include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include free babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym
  • 12 minutes by car from Nicco Park and 12 minutes from Salt Lake Stadium
  • Airport shuttle service available for a fee
Taj City Centre New Town Kolkata offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A free manager's reception is offered daily. Wired Internet is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 75347 square feet (7000 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury Taj City Centre New Town Kolkata. An airport shuttle (available 24 hours) is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Barasat hotel.

The hotel hosts a free manager's reception daily.
Shamiana – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open 24 hours. Reservations are required.
Wykiki – This poolside restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Emperor lounge – On-site café. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • RV/bus/lorry parking (surcharge) on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,003 for adults and INR 500 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Emperor lounge
  • Shamiana
  • Wykiki

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (75,347 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2950.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1003 for adults and from INR 500 for children
  • Airport shuttle fee: INR 1568 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 2950.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Taj City Centre New Town Kolkata offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 AM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kolkata Swissotel
Swissotel Hotel Kolkata
Swissotel Kolkata
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), Asia
Swissotel Kolkata Hotel
Swissotel Kolkata India/Kolkata (Calcutta)
Swissotel Kolkata
Taj City Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel
Taj City Centre New Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel Barasat

Taj City Centre New Town Kolkata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 455 reviews
Rating 8 - Good. 106 out of 455 reviews
Rating 6 - Okay. 28 out of 455 reviews
Rating 4 - Poor. 14 out of 455 reviews
Rating 2 - Terrible. 14 out of 455 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nilanjan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Dee

Stayed 3 nights in Nov 2025

10/10 Excellent

Kowsilla

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and exceptional service
Stayed 1 night in Nov 2025

6/10 Okay

Christopher, North Vancouver

Business traveller
Disliked: Property conditions & facilities
The staff were courteous, friendly, and professional. No faults in any way, there. The hotel though is pretty dated. The furniture and fittings are a bit scuffed up and the bedding felt kind of clammy. The main issue was that the flowery and dank fragrance being pumped into the foyer was overwhelming. It was actually hard to take a deep breath and anyone sensitive to perfume would struggle with this. The staff tried and I feel bad for criticizing this, but it is an easy fix. The hotel is reasonably close to the airport. About a 7 minute Uber ride so that is helpful if you are just passing through.
Stayed 1 night in Nov 2025

10/10 Excellent

Indu

Stayed 1 night in Nov 2025

10/10 Excellent

Ankesh, New Delhi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Oct 2025

2/10 Terrible

Harinder

Stayed 2 nights in Oct 2025

10/10 Excellent

Dr Natasha

Stayed 1 night in Oct 2025

10/10 Excellent

Abhi

Business traveller, Travelled with partner
Liked: Amenities
Good
Stayed 1 night in Oct 2025

4/10 Poor

Prakash

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Prakash

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not upto the mark like other Taj.
Stayed 5 nights in Sep 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the Taj is exemplary. I would recommend this place to everyone, they really go out of their way to make you feel special. The pool is amazing, the breakfast is wonderful and most of all the staff at the hotel are the best. The customer service in this place always goes above expectations. Extremely pleased with my stay here.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sanjit

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been coming to Taj Hotel since it used to be Swiss Hotel for many years. Every time I feel like I’m coming home. Very well treated by everyone. Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Pongkhi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!!

Excellent stay! The crew is very attentive, kind and respectful and highly efficient!! I stayed for 1 night with my elderly parents and the entire experience was so smooth!! Thank you!!
Stayed 1 night in Aug 2025

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, friendly staff. They made my staff very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Saugato

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Surajit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the hotel was fabulous. The hotel was in an excellent condition with all the latest amenities. The staff was superb .. a big shoutout to Bikash, Chetna and Rupsha and the entire staff. Would love to stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Manju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, they are warm and welcoming, great atmosphere with great aroma.
Stayed 2 nights in Jun 2025

10/10 Excellent

Radha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Stayed 1 night in Jun 2025

10/10 Excellent

Anshul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality great food
Stayed 3 nights in Jun 2025

10/10 Excellent

MOHAMMEDSUFIYAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No 1 choice of airport area
Stayed 4 nights in Jun 2025

10/10 Excellent

Rupesh

Liked: Cleanliness, amenities, property conditions & facilities
This was my second stay at this property, and once again, it was an amazing experience! 👏 Just one piece of constructive feedback: while enjoying the lovely breakfast, I occasionally noticed that some items on the counters needed refilling and were left empty for a while. That said, the staff and overall service were excellent, and I truly appreciated the warm hospitality.
Stayed 2 nights in May 2025

10/10 Excellent

Sanjukta

Stayed 3 nights in Apr 2025