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SureStay Hotel by Best Western Rossland Red Mountain

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Rossland Red Mountain

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Outdoor spa tub
Suite, 2 Double Beds, Non Smoking, Kitchenette | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Outdoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1199 Hwy 3B, Rossland, BC, V0G1Y0
  • Red Mountain Resort
    ‪5 min drive‬
  • Redstone Resort Golf Club
    ‪5 min drive‬
  • Silverlode Chair
    ‪5 min drive‬
  • Castlegar, BC (YCG)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette

Suite, 2 Double Beds, Non Smoking, Kitchenette | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 6
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Rossland Red Mountain

Hotel in Rossland with 24-hour front desk and Hot tub
Access to hot tub, laundry facilities and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/games room, free newspapers and a banquet hall.
SureStay Hotel by Best Western Rossland Red Mountain offers 40 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries. This Rossland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Rossland Red Mountain. During your stay, you're just a quick walk from Rossland Museum. Free WiFi in public areas, free self-parking and 1 hot tub are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception and laundry facilities
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute walk from Rossland Museum and 10 minutes on foot from Nickleplate Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
As a guest of SureStay Hotel by Best Western Rossland Red Mountain, you'll find a hot tub, an arcade/games room, and ski storage. Public spaces have free WiFi. SureStay Hotel by Best Western Rossland Red Mountain also features complimentary newspapers in the lobby and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Rossland hotel.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Alpina Casa
Casa Alpina
Casa Alpina Motel
Casa Alpina Motel Rossland
Casa Alpina Rossland
Rossland Red Mt. Inn
Red Mt. Inn
Rossland Red Mt.
Rossland Red Mt. Inn Suites
SureStay Hotel by Best Western Rossland Red Mountain Hotel
SureStay Hotel by Best Western Rossland Red Mountain Rossland

SureStay Hotel by Best Western Rossland Red Mountain Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 147 out of 325 reviews
Rating 8 - Good. 124 out of 325 reviews
Rating 6 - Okay. 34 out of 325 reviews
Rating 4 - Poor. 11 out of 325 reviews
Rating 2 - Terrible. 9 out of 325 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Caitlyn

Travelled with partner
Liked: Cleanliness, amenities
Nice clean motel to sleep at to ski RED!
Stayed 2 nights in Feb 2025

8/10 Good

Simran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine for the price compared to other options in the area. Our room smelled of cigarettes and the beds could be more more comfortable. Also the hot tub could have been hotter. Otherwise, everything else was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient, and affordable!
Stayed 3 nights in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a quick overnight. Rooms are not luxurious, but we knew that when we booked. It was very clean and perfect for what we needed. And dog friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the hill. Modern renovations and a few minutes from Red. Nice bed too
Stayed 2 nights in Feb 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Red Mt
Stayed 2 nights in Jan 2025

6/10 Okay

Kate

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a few cleaning concerns but the staff were quick to do their best to correct them. People upstairs were stomping around in ski boots at 6am…thought the lights were going to fall off, so you might want to request a top floor if you want a slight sleep in. Beds were comfortable and its a convenient location. Kids used the hot tub and said it was ok, We’d stay again if the price made sense.
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Staff, Awesome location for getting to Red Mountain Ski Resort.
Stayed 1 night in Feb 2025

8/10 Good

Bob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Erik, Rochester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS VERY HELPFUL SHORT TRIP TO RED MOUNTAIN.
Stayed 2 nights in Jan 2025

6/10 Okay

Clinton

Travelled with family
Disliked: Cleanliness, amenities
Out of town a little so you need a car to get to dining It’s a little old but rooms have been spruced up a bit. They are small rooms though and with a lot of ski gear for two people not a lot of room for the beer cooler ! Good place though for the price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good spot for skiers

This hotel was perfect for us to visit Rossland and ski Red mountain. Clean rooms, basic breakfast, laundry facilities (bring your own soap!) at an affordable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Stayed 2 nights in Jan 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
As described online, perfect for the price
Stayed 1 night in Jan 2025

10/10 Excellent

John Eric

Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel for the price! Only disappointment was that the hot tub was not working.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Jan 2025

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and good location close to Red Resort and downtown Rossland
Stayed 1 night in Jan 2025

8/10 Good

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Doug, Calgary

Liked: Cleanliness
Disliked: Amenities
Convenient location for skiing Red, otherwise on the outskirts of town. Rooms are small and simple, but clean.
Stayed 4 nights in Dec 2024