2/10 Terrible
Verified traveller
Business traveller
19 Aug 2025
Appalling, and no recourse as yet.
Awful. No shower curtain. Smoke detector not fully in place, and hanging by its own wiring.
My texts to the number posted at the front asdesk follow.
(1) Hello. I spent the night at the Norwood hotel in La Crosse. I tried to call, but no one answered, and I was unable to leave a message.
(2) I have checked out of my room. I am communicating with you to register a huge complaint.
(3) When I got ready to step into the shower, I realized that there was no shower curtain. I was appalled that this essential service was not in place.
(4) I also noticed that the smoke alarm was not fully installed, and was hanging by its own wires.
(5) I am a deeply dissatisfied customer, and I want to know what you are going to do about it. Please contact me this morning. Thank you.
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Before check-in, the staff member had me review the room. When doing so, I failed to notice these problems, which I attribute to it being a very long day and to a confidence that nothing major would be overlooked or out of place. I take responsibility for not noticing these things, which have never been a concern in any other hotel at which I have stayed.
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No one has contacted me as yet. Disappointed ans somewhat irritated at the lack of response.
Verified traveller
Stayed 1 night in Aug 2025


































