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Arenal Xilopalo

2.5 star property

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Photo gallery for Arenal Xilopalo

Pool
Superior Room | Bathroom | Shower, free toiletries, hair dryer, towels
32-inch flat-screen TV with cable channels, TV
Exterior
Superior Room | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
Calle 478, La Fortuna, Alajuela, 21007
  • Place, La Fortuna Park
    ‪9 min walk‬
  • Place, Puentes Colgantes del Arenal
    ‪17 min walk‬
  • Place, El Salto Fortuna River
    ‪4 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Desk, blackout curtains, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • Mountain view
  • 50 sq m
  • Sleeps 7
  • 5 Single Beds and 1 Double Bed
  • Free Wi-Fi

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  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
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The price is €76
includes taxes & fees
24 Jun - 25 Jun
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About this property

Arenal Xilopalo

This smoke-free hotel features a rooftop terrace, concierge services and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a hair salon are on-site.
Arenal Xilopalo offers 9 accommodations with coffee/tea makers and free toiletries. Rooms open to patios. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Arenal Xilopalo, you're just a quick walk from La Fortuna Park. Enjoy features like free WiFi in public areas and free self-parking, plus a rooftop terrace.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes horse riding/rentals and bicycles to rent
  • 13 minutes by car from Arenal Volcano National Park and 13 minutes from Tabacon Hot Springs
  • Airport shuttle service available for a fee
Arenal Xilopalo offers its guests a rooftop terrace, tour/ticket assistance, and a garden. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Arenal Xilopalo also features concierge services and a hair salon. Self parking is free.

This La Fortuna hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Horseback riding/rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 6 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Arenal Xilopalo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Arenal Xilopalo Hotel La Fortuna
Arenal Xilopalo Hotel
Arenal Xilopalo La Fortuna
Arenal Xilopalo Hotel
Arenal Xilopalo La Fortuna
Arenal Xilopalo Hotel La Fortuna

Arenal Xilopalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 95 out of 138 reviews
Rating 8 - Good. 29 out of 138 reviews
Rating 6 - Okay. 10 out of 138 reviews
Rating 4 - Poor. 4 out of 138 reviews
Rating 2 - Terrible. 0 out of 138 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sherrie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, wildlife around, beautiful pool.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Jose at reception is the best. Excellent birdwatching from the breakfast area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Spotless rooms, amazing staff. Loved it.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Towels changed every day. Staff very knowledgeable about area and tours. Quiet part of town. Close to everything. Liked the check in process-being shown amenities and then the room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different, toucans and other wild animals at sight.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in various places around Costa Rica and this was our best .
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for hotel in la fortuna, especially for the price. Rooms are dated, but nice property and staff. Ee really enjoyed our stay, breakfast was also really good.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Honorine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay to visit Arenal volcano. A bit away from the noice and the traffic of la Fortuna which is good.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location. Great breakfast
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overall stay

Spacious rooms. We loved the breakfast area amidst the trees - enjoyed watching the colorful butterflies and birds all around us! Special shout out to Armando who spotted several sloths during the sloth tour and frogs during the night tour
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nilesh

Liked: Cleanliness, staff & service
It's right in the middle of the town. The hotel is basic and clean
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location,walking distance to bar/restaurants

We were surprised to an upgraded massive room so that was great! Staff was friendly and helpful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lavanya

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property and nature
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we had was perfect for our family of 6. It was spacious, with plenty of sleeping space, hot water, air conditioning, quiet atmosphere yet still close to anything we needed in La Fortuna. We saw toucans! The kids played billiards and enjoyed exploring the property.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Luanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Xilopalo! It was authentic to the area and felt like a private resort but was close and walkable to town. We enjoyed the pool. The highlight was that breakfast was delicious and had an excellent view of the Arenal volcano. Our suite was spacious. Staff was helpful.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the best asset of this hotel is the staff. They are friendly, approachable and with great communication skills. I also like the location because the hotel is beside a forest and lots of animals and birds visit it.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You definitely get the Costa Rica experience staying at this hotel. Great price, within walking distance of the town/ restaurants. Clean pool, rooms and plenty of wildlife within the facility. There are plenty hummingbirds around the bushes by the parking lot.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Sukhdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful and answering our million questions. The facilities were great, water and natural environment. The room was really big and clean.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is bird watching every morning at the breakfast area which is amazing. We saw variety of birds. The hotel room is very basic, the shower was not great.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Marie-Eve

Liked: Staff & service
Room was large and comfortable. Food was excellent, bird watching was very interesting. Other services including a cold pool and a pool table were available but we haven't used it. A nice place to stay. Tours at reasonable prices are also available.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Loved breakfast (not included) and bird watching in the mornings, the sloth tour with Armando offered through the hotel was amazing and well worth the price. Location was great, short and safe walk to town (bring a flashlight or phone light). Beds weren’t the best and the sheets were musty but we slept so well and weren’t bothered by any noise.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place . This is not a fancy resort nor is it trying to be. This hotel was affordable and perfect for my family of four: spacious rooms, Good breakfast , lots of birds outside our rooms. Nice and helpful staff walking distance to town . We had a car so we did not take advantage of the many tours they were able to provide . I do regret not doing the sloth tour with Armando but we didn’t have enough time in La Fortuna.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite feature was the attached restaurant that overlooked a field. They had trees right nearby with fruit hung up so that all sorts of birds came up close. Good areas to sit and read by the pool. Easy 5-min walk or less into town for shopping, groceries, pharmacy, or more food. Bathrooms were average, but rooms are spacious, with AC and a desk.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Dierdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place! Tucked away on a dead end road, so very quiet, with wonderful views of both the volcano and great bird watching at the bird feeding stations. We can’t recommend the Sloth tour with Armando enough. Make sure you do it if at all possible!
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of Arenal volcano from the dining area. Definitely have the reception desk book all your excursions and transportation for you. They are very helpful and can get you good rates. John was very helpful in making travel arrangements for me. Just 3 short blocks from central zone of town.
Stayed 3 nights in Apr 2023