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Hotel Mountain Paradise

3.5 star property
VIP Access

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Outdoor pool, pool loungers
Property video
Lobby
Honeymoon Villa | View from room
2 restaurants, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

Map
Arenal Volcano, San Carlos, San Jose, La Fortuna, Alajuela
  • Los Lagos Hot Springs
    ‪3 min drive‬
  • Baldi Hot Springs
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪6 min drive‬
  • La Fortuna (FON-Arenal)
    ‪14 min drive‬
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About this property

Hotel Mountain Paradise

Hotel with 2 restaurants, near Baldi Hot Springs
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Hotel Mountain Paradise offers 46 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Each accommodation is individually decorated. Pillowtop beds feature down duvets. Plasma televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Devas Spa has massage/treatment rooms and couples treatment room(s). Services include Swedish massages, facials, body wraps and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mountain Paradise . During your stay, you're just a quick walk from Go Adventure Park. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Enjoy international cuisine with a poolside location at Ave del Paraiso, one of the property's 2 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with mud baths, massages or body wraps at Devas Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute drive from Arenal Volcano National Park and a few minutes from Baldi Hot Springs
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Mountain Paradise offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the business-friendly Hotel Mountain Paradise . An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Ave del Paraiso – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Arenal Koita – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arenal Koita
  • Ave del Paraiso

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hand-held showerhead
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 260 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Mountain Paradise offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mountain Paradise
Mountain Paradise
Mountain Paradise Fortuna
Mountain Paradise Hotel
Mountain Paradise Hotel Fortuna
Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park
Mountain Paradise Hotel La Fortuna
Mountain Paradise Thermal Hotel La Fortuna
Mountain Paradise Thermal Hotel
Mountain Paradise Thermal La Fortuna
Mountain Paradise Thermal
Hotel Mountain Paradise Thermal & Spa La Fortuna
La Fortuna Mountain Paradise Thermal & Spa Hotel
Hotel Mountain Paradise Thermal & Spa
Mountain Paradise Thermal & Spa La Fortuna
Mountain Paradise Hotel
Mountain Paradise Thermal

Hotel Mountain Paradise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 457 out of 835 reviews
Rating 8 - Good. 234 out of 835 reviews
Rating 6 - Okay. 83 out of 835 reviews
Rating 4 - Poor. 35 out of 835 reviews
Rating 2 - Terrible. 26 out of 835 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gherzon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brittini, Medford

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was beautiful, delicious breakfast, food and drinks pricey.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, warm pool
Stayed 4 nights in Apr 2025

2/10 Terrible

Lany

Travelled with partner
Disliked: Cleanliness, amenities
The hotel room was dirty, moldy and anti hygienic. We only spent 7hrs in the hotel because of the hour that we got there 2:45am. The photos of the hotel are from a long time ago because the rooms definitely do not look like the pictures. Horrible would not recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Stayed 1 night in Apr 2025

6/10 Okay

Diannel

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Hotel is large, nice pool
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not say enough about this property and its staff. The villages are really beautiful with an amazing view of the volcano. The staff is amazing. They did everything to accommodate my family one extra night. Thanks!!!
Stayed 1 night in Mar 2025

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and receptive. The views from our room were incredible. We stayed with our family and the accommodations were very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, nice gardens and excellent view of the Arenal volcano mountain. The food was delicious and staff friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, they were above and beyond...I had a zoom meeting and was stress out were to take this call and manager and staff accommodated me in one of their offices so I could take the call. Rooms are spacious and you will see a beautiful garden around every single room. I would definitely recommend this place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ares

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and hotel staff was kind and professional
Stayed 3 nights in Feb 2025

10/10 Excellent

Evania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing had a great time. Really good service. Great views of the volcano
Stayed 1 night in Feb 2025

4/10 Poor

C

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The best parts of this property are the grounds and the friendly staff. The food in the restaurant was mediocre. The wifi is terrible everywhere. We had no water for an hour on two of the three days we stayed there and I had to call the front desk multiple times to restore water. The beds were uncomfortable and they skimped on the pillows. The rooms are damp, so nothing fully dries. There was nowhere to sit in our room except on the beds or two uncomfortable dining chairs. The bathroom was huge, and we never understood why there was an entire room within the bathroom for, well, something, not sure what. The towels were skimpy and thin. All in all, this is a two-star "resort" charging four-star prices. There have to be better options in the area.
Stayed 3 nights in Feb 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Canadian here. They lied and deceived. They had promised by email 3 beds. After signing they then said wifi was spotty. It didnt work at all. Having to walk in the dark to use the wifi in the lobby was not an option. We needed to book tickets and find directions with wifi. Got to room and no fridge for medicine or drinks. Big gaps in doors and a beetle dropped on me from the closet. It is an unsafe, walk back to lobby, was dark and poorly lit. People complainng toilets wouldnt flush. Pool area was overgrown. Dont believe the pictures. I requested a refund and they refused. I screenshotted the communication from the mananger telling the receptionist, no refund and insulting me. Thanks google translate. I will be requesting refund through Expedia and my credit card. All this was false advertising. They probably gave my old room to the guy who needed a working toilet. Regardless, we didnt stay. Read all the reviews. All we wanted was a clean, safe place to stay and enjoy our Costa Rica vacation. Don't let this one place discourage you, everyone else have been kind and service has been exceptional everywhere we go from the parks to the restaurants. We are not at Marenaz Oceanside near Manuel Antonio. Fabulous location and staff amazing. Beautiful beach location and great value. Safe and clean!
Stayed 3 nights in Feb 2025

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rustic facility with amazing views of the volcano and the grounds are filled with plants and birds
Stayed 2 nights in Feb 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Stayed 3 nights in Jan 2025

4/10 Poor

Ana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t normally write a review but feel I must. This hotel is not what we were expecting 1. Staff are unfriendly, they look tired and overworked. Don’t want to be there. 2. Our room’s bathroom smelled like gas when I raised it they said they fixe it. Felt unsafe due the strong smell. 3. Toilets were getting clogged which meant more bad smell. 4. Breakfast is the worse I’ve ever had. For what you pay for the breakfast was super poor. I’ve been to cheaper hotels that offer more. Also breakfast ends at 9:30am and you get really bad looks if you get there at 9am. Overall super outdated hotel for the price.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Outdated rustic hotel

Very basic, rustic and outdated hotel. No adjoining walls in our unit and quiet. Hot water in the shower but not the sink. Poor value for money but not unusual in Costa Rica. Walkways poorly lit at night and slippery when wet. Had a great meal in the restaurant but breakfast was a bit disappointing. Plenty of birds around and also saw a venomous Coral snake by the open air restaurant. Pool area was popular with families. Can’t drive car up hill to unit, but staff brought luggage to/from rooms on electric golf carts. Room had good A/C, OK WiFi but was very dark at night. Light switches were inconveniently located and not many electric outlets ( typical in the time the hotel was built). Away from the noise and traffic of La Fortuna.
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful stay for 3 nights, swim up bar was a major plus.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leilie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to have your own individual pool. Staff was super helpful .
Stayed 4 nights in Jan 2025

10/10 Excellent

Arun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nestled in the forest, close to all activities. The rooms were gorgeous with great attention to details with amenities such as personal pool, jacuzzi, etc. Although it rained half the days we were at La Fortuna and we were travelling with a baby, the fact that our villa was surrounded by nature, allowed us to enjoy the rain forest vibes. The hotel and restaurant staff were friendly and considerate.
Stayed 5 nights in Jan 2025

10/10 Excellent

David Waxberg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025