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Tristar

4.0 star property

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Photo gallery for Tristar

Front of property
Gym
Front of property
Exterior
Premium bedding, minibar, in-room safe, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Place Maugrétout 5, La Louviere, 7100
  • Place, Le Point d'Eau Aquatic Center
    ‪8 min walk‬
  • Place, Louvexpo
    ‪10 min walk‬
  • Place, Supreme Headquarters Allied Powers Europe
    ‪18 min drive‬
  • Airport, Charleroi (CRL-Brussels South Charleroi)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Suite, Jetted Tub

Premium bedding, minibar, in-room safe, individually furnished

Comfort Suite, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Kitchen

Standard Apartment, Kitchen | Premium bedding, minibar, in-room safe, individually furnished

Standard Apartment, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Premium bedding, minibar, in-room safe, individually furnished

Classic Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, minibar, in-room safe, individually furnished

Comfort Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Tristar

Hotel with 20 restaurants, 10-minute walk to Louvexpo
This smoke-free hotel features 20 restaurants, a fitness centre and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe and WiFi in public areas.
Tristar offers 29 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tristar, you're just a quick walk from Louvexpo. Enjoy features like 20 restaurants, a gym and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Le Restaurant Tristar
  • Buffet breakfast served weekends for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Louvexpo and Le Point d'Eau Aquatic Center
  • Airport and local-area shuttle service available for a fee
There are 20 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. An area shuttle within 12 km and an airport shuttle (available on request) are available for a fee. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tristar. Parking is available for a fee.

This 4-star La Louvière hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Le Restaurant Tristar – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 12 km
  • Secured, covered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 5 for children
  • 20 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Restaurant Tristar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 538 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-cm TV with cable channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.54 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 50
  • Covered self-parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Tristar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 3 April to 20 October.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Tristar Hotel La Louviere
Tristar La Louviere
Tristar Hotel
Tristar La Louviere
Tristar Hotel La Louviere

Tristar Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 58 reviews
Rating 8 - Good. 23 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort

Convenient for travellers to Luxembourg

We booked two rooms, one was overlooking the square and refurbished, the other was looking over the back of the building but not refurbished. Overall, excellent value for money however, the front looking rooms are much better.

10/10 Excellent

Sundeep, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in sleepy town

Hotel was easy to find, hotel staff very helpful with parking. Our stay was excellent:- the room was clean, the bed was very comfortable, the service from the staff excellent. And there are some good places to eat nearby and a Carrefour a couple of mins walk away.

8/10 Good

Ian, Worle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Short stay for a business trip but would happly come back if in the area

8/10 Good

Michael, Amsterdam

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Friendly staff, great beers in the bar, free wifi, hair dryer, renovated bathroom looked good (although a shower curtain is outdated), clean room, great price, value for money.

6/10 Okay

SirTK, Markyate

Liked: Staff & service, room comfort

Nearly good

Too many niggles to rank it any better. Sliding glass bathroom door looks good but isn't really practical. Shower looks good but spills water out over the floor, despite rather nasty curtain. Our room was on a half landing down the back stairs, though it was nice once we got inside. Public rooms not bad but paintwork needs touching up here and there. Great location though - if there is such a thing in La Louviere!

6/10 Okay

JTK, London

Liked: Staff & service

You get what you pay for.

This is an inexpensive hotel that is clean and well positioned in the town. Parking opposite in public underground car park. Nice restaurant next door and a couple of bars in walking distance. Good breakfast. Our shower did not work but the bath was ok. It is not the Ritz but for the price it is fine.

8/10 Good

jose luis santacreu, Valencia Spain.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpfull and charming staff. Very clean and confortable room. The restaurant was part of the hotel and the food was very good. everything was fine.I will definately comeback.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Phil, Swindon UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Budget price, budget hotel

Friendly and helpful staff. The Gym/Spa is down the road and around the corner ie a separate club that guests may use. The Restaurant is a separate business that again you leave the hotel to visit. There are no menus on the window, so you have to go in to find out what is on offer at what price. The decor of the hotel is dull, and the quality of the workmanship not great. We had a big old style TV in our room with a reasonable choice of channels.The Shower into the bath was excellent. The breakfast was good, although on day 2 rather than being offered a percolated coffee as on day 1, I was pointed in the direction of a coffee jug that had been on the side for a while and was not very hot, it did not taste good either. Make sure to collect a car park ticket from the hotel before going down to the underground car park under the square. Ask to see pictures of how to use it, they are not on display. The car parking arrangements are ok. Request windows away from the front of the hotel. The church is opposite and the clock chimes every hour and every half hour 24 hours a day! It can also be very noisy l from traffic - we were unlucky that the local supporters of Juventus decided to celebrate the team's success with much hooting ad shouting until 12:30 am. For a budget hotel, it rates well against a 2*, at a stretch with the amenties it could be considered a 3* (Tristar). It may be that there are more expensive rooms available that would increase the rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour d'une nuit. Hôtel très bien situé, personnel très accueillant et professionnel. Chambre spacieuse, bien équipée et très propre, plus belle que sur les photos
Stayed 1 night in Nov 2017

10/10 Excellent

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TB

Lit super !...
Stayed 1 night in Oct 2017

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable mais

bonne chambre d'hôtel, lumineux, assez propre,seul bémol l'horloge qui se situe juste à côter de l'établissement nous réveil mais à part cela, je recommande cet hôtel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel particulièrement dévoué et prêt à aider les étrangers .... avec le sourire !

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Schade,dass die Sauberkeit zu wünschen übriglässt!

Auf dem Badezimmerboden klebte man fest. Die Klimaanlagennässe hatte im Deckenbereich ekelhafte Flecke hinterlassen. Das Duschgel war bereits benutzt. An der Steckdose fehlte die Fassung

6/10 Okay

Gianmaria

Disliked: Property conditions & facilities, room comfort

suite troppo care

hotel discreto con ottimo ristorante e personale cortese. attenzione le camere normali sono meglio delle suite

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel liegt leider direkt am Marktplatz (immer Mo + Do). Wird früh aufgebaut.

10/10 Excellent

Beatriz, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorprenden gratamente las habitaciones.

Vimos la puntuación tan alta en booking y reservamos. Al llegar al hotel nos resultó extraña la ubicación porque está a 20 minutos de Charleroi en un pueblo apartado. La fachada es estrecha y anticuada, la recepción muy pequeña pero las habitaciones son prteciosas y muy espacosas. La nuestra en concreto nos sorprendió por las comodidades, una nevera, televisión con internet, cafetera con tes, ducha espaciosa, una cama enorme y comodísima,...

10/10 Excellent

claude, evergnicourt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel modernetrés sympa

hotel parfait proche du parc pairi daiza

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agréable

6/10 Okay

marc, Le Havre

Liked: Staff & service, room comfort

Belgique

Agréable séjour juste un petit bémol hôtel bruyant en extérieur par des jeunes qui font la fête sur la place et autour,nous avons était réveillé un petit moment a 4 H mais bon sait la Belgique !!

10/10 Excellent

YAOVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort