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Best Western Inn & Suites - Lake Charles

2.5 star property

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Photo gallery for Best Western Inn & Suites - Lake Charles

Lobby
Outdoor pool
Desk, iron/ironing board, WiFi, bed sheets
Exterior
Desk, iron/ironing board, WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1320 N Martin Luther King Highway, Lake Charles, LA, 70601
  • North Beach Interstate 10
    ‪6 min drive‬
  • Lake Charles Civic Center
    ‪6 min drive‬
  • Golden Nugget
    ‪15 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchen

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Inn & Suites - Lake Charles

Hotel in Lake Charles with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Best Western Inn & Suites - Lake Charles offers 55 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Inn & Suites - Lake Charles. During your stay, you're just a quick walk from Northgate Shopping Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Lauberge Casino Lake Charles and 13 minutes from Golden Nugget
Best Western Inn & Suites - Lake Charles offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. The business-friendly Best Western Inn & Suites - Lake Charles also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Lake Charles hotel is smoke free.

Guests are served a free full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bayou Inn
Best Western Bayou
Best Western Bayou Inn Lake Charles
Best Western Bayou Lake Charles
Best Western Bayou Inn
Best & Suites Charles Charles
Best Western Bayou Inn Suites
Best Western Inn & Suites - Lake Charles Hotel
Best Western Inn & Suites - Lake Charles Lake Charles
Best Western Inn & Suites - Lake Charles Hotel Lake Charles

Best Western Inn & Suites - Lake Charles Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 626 reviews
Rating 8 - Good. 178 out of 626 reviews
Rating 6 - Okay. 99 out of 626 reviews
Rating 4 - Poor. 44 out of 626 reviews
Rating 2 - Terrible. 59 out of 626 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Clean, affordabile and good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Feb 2025

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked solely on the reviews and pictures.....atleast could have mowed the grounds...got to the room and it something you would expect a frat party would stay. Put our stuff down and left to get something to eat. My wife did not want to stay there. Came back and checked out immediately. Asked for refund and was told bo refunds.
Stayed 2 nights in Feb 2025

4/10 Poor

Daryl

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I walked in the lobby at check-in, I almost turned and left because of the overwhelming smell of Marijuana in the air. I'm not sure who was blazing up in a no smoking hotel, but the entire place reeked of it. Breakfast was a HUGE disappointment and certainly not up to BW standards. The eggs were cold to the touch (below room temperature) and the microwave in the dining area didn't work. As for the usual things considered the norm in most hotel breakfasts, no butter, no artificial sweetener, no yogurt or fruit. As for the staff, both were friendly, and I felt sorry for the daytime guy. He had to man the front desk while also having to prepare and serve breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Jan 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising

Everything was great except next to no breakfast. Don’t advertise full hot breakfast and at 7:30 am there is absolutely nothing to eat except for 3 bagels
Stayed 1 night in Feb 2025

10/10 Excellent

timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and clean. Very nice aatmosphere. Friendly staff.
Stayed 1 night in Feb 2025

2/10 Terrible

Deidre

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Locks on my room door was broken off… The heater did not work….The toilet seat was broken.. The lamp was broken… The front desk staff was not helpful and the manager Paul was avoiding me for days….. This property was horrible..
Stayed 2 nights in Jan 2025

6/10 Okay

Hazel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Gavin

Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Stayed 3 nights in Dec 2024

4/10 Poor

Philip, San Jose

Business traveller
Liked: Cleanliness
The phone didnt work. The tv didnt work. I was only there 1 of ny 2 days. I was not reimbursed for anything. Facilities were clean. Room was clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2024

10/10 Excellent

Verangel

Liked: Cleanliness, staff & service, property conditions & facilities
Love if

10/10 Excellent

Verangel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Dec 2024

10/10 Excellent

Verangel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean & the staff was great
Stayed 1 night in Dec 2024

10/10 Excellent

Verangel

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

jeffril

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Expected more

Bed was comfortable. Area and hotel were quiet. shower leaks all over bathroom floor. Only 1 tv by bed, none in sitting area. Lamps are rusted. No smart tv so no streaming services.
Lamp1
Shower curtain way too short causing floor water
Lamp2
Lamp3
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024