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Sleep Inn Hanes Mall

2.5 star property

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Interior
Exterior
Exterior
Lobby
Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
1985 Hampton Inn Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪6 min walk‬
  • Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham Winston-Salem

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (1003)
The price is €78
for 1 room
includes taxes & fees
15 Jun - 16 Jun
La Quinta Inn & Suites by Wyndham Winston-Salem

About this property

Sleep Inn Hanes Mall

Hotel with free breakfast, near Hanes Mall
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sleep Inn Hanes Mall offers 73 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Hanes Mall and 13 minutes from Wake Forest University
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn Hanes Mall. Self parking is free.

This Winston-Salem hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Service fee: USD 2.26 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Hanes Mall
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Hotel Winston-Salem
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel Winston-Salem

Sleep Inn Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1009 reviews
Rating 8 - Good. 289 out of 1009 reviews
Rating 6 - Okay. 145 out of 1009 reviews
Rating 4 - Poor. 77 out of 1009 reviews
Rating 2 - Terrible. 84 out of 1009 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sharon, Morrisville

Disliked: Cleanliness, property conditions & facilities
The bedding and towels were great. The floors in the room were dirty, bathrooms/shower area yukky. Shower had mold. Carpeting in hallways and ice machine is gross. The staff was fine. The place needs an overhaul. Way over priced for condition.
Stayed 2 nights in Feb 2025

8/10 Good

Lorraine C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean & bed comfortable. Breakfast was basic fare and good
Stayed 2 nights in Feb 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Feb 2025

8/10 Good

Gorton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice! We checked in late after a race at Bowman Gray. The room was clean and the beds cozy!
Stayed 1 night in Feb 2025

2/10 Terrible

adolfo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never book a stay here in the future

The woman at the front desk would not allow Adolfo to check in because he left his ID at the house. I called to let her know that it was in fact him and the room was paid for so she could allow him to check in. It was 11PM, this was a business trip, and the room was paid for on a business credit card. I understand the policy, but on top of that, the woman was incredibly rude and hung up on me while I was trying to reason with her. It should not be this difficult to book a room for employees. I have a feeling that had he been white and not hispanic, we would not have had this issue.
Stayed 1 night in Feb 2025

2/10 Terrible

Ryant

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has bed bugs
Stayed 1 night in Feb 2025

4/10 Poor

Shanyn

Business traveller
Liked: Cleanliness, property conditions & facilities

Strangers Walked into my Room

The front desk attendant gave someone else a key card to my hotel room, so I was jolted awake at 11pm by strangers walking into my room. They went back downstairs and the front desk attendant yelled at me and asked for proof that I was assigned to that room. She was the one who checked me into the hotel just a couple of hours earlier. The other front desk attendants that I spoke with about the incident were kind, apologetic and accommodating. I asked that the owner please call me to discuss the incident and I never heard from him or any other manager, nor was I offered any kind of refund or concession due to the horrific service of that attendant. I have one more stay already booked at this hotel for a business trip and then I won't ever stay here again. The room was adequately comfortable and clean given the price point.
Stayed 2 nights in Feb 2025

6/10 Okay

Jo

Travelled with pets, Travelled with partner
Liked: Staff & service
The dirty, worn carpet in the hallway needs to be replaced. The bathroom door would not close due to it being extremely warped. The refrigerator in the room was leaning out of the shelving unit, which made it hard to open. (We had a handicapped-accessible room on the first floor)
Stayed 1 night in Feb 2025

6/10 Okay

Darlene

Travelled with family
Disliked: Cleanliness, room comfort

Rest

Not appearance not like photos, good lication only
Stayed 1 night in Feb 2025

8/10 Good

Stephfan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for two beds
Stayed 1 night in Feb 2025

6/10 Okay

Barry

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sharnee

Stayed 2 nights in Jan 2025

6/10 Okay

Barry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Need to get homeless people off the property only downside I see
Stayed 1 night in Feb 2025

2/10 Terrible

Robin

Got kicked out
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Was happy with my stay

Stayed 7 nights in Jan 2025

10/10 Excellent

Karina

Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I like that we can bring our dogs here with us.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Ok place for the price

The room was very clean and the staff very friendly. Breakfast just ok. I suggest requesting a room that isn't on the side facing the interstate; the traffic can be heard very well in the room and woke me up throughout the night. The bed is comfortable but pillows not so much. The location the hotel is in is not the best and there appeared to be a lot of homeless in the area but I never felt unsafe. Would I stay again- unsure
Stayed 2 nights in Jan 2025

6/10 Okay

Tami

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Tami

Travelled with family
Disliked: Staff & service, property conditions & facilities
Front desk person was playing a loud video, could not understand her either. Toilet seat was broken and barely useable
Stayed 1 night in Jan 2025

4/10 Poor

Lori

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was not clean well. Chair was nasty
Stayed 2 nights in Jan 2025