Comfort Inn Lansing West

2.5 star property

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Photo gallery for Comfort Inn Lansing West

Desk, iron/ironing board, free cots/infant beds, free WiFi
Banquet hall
Lobby
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
525 N Canal Road, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪3 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn Lansing West

Hotel with free breakfast, near Lansing Mall
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Comfort Inn Lansing West offers 104 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Lansing hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Lansing West. During your stay, you're just a quick walk from Horrocks Farm Market. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 3 meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Lansing Mall and 10 minutes from Michigan State Capitol
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn Lansing West offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. The business-friendly Comfort Inn Lansing West also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This Lansing hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Lansing
Comfort Inn Lansing
Comfort Inn Hotel
Comfort Inn Lansing
Comfort Inn Hotel Lansing

Comfort Inn Lansing West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 444 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Stayed 1 night in Jul 2025

10/10 Excellent

Karen, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
Service
Stayed 2 nights in Jul 2025

8/10 Good

Temma

Liked: Staff & service
The hotel was fine. My only complaint is the bed is hard. Other than that everything was great.
Stayed 1 night in Jul 2025

8/10 Good

Marie

Travelled with family
Liked: Staff & service, room comfort

Hall stunk room clean and fresh

The halls smelled really bad and were visibly worn and dirty. The room was clean and the breakfast area was clean but the entrance and hallways were a turn off.
Stayed 1 night in Jul 2025

10/10 Excellent

Deonna

Stayed 2 nights in Jun 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shelly

Stayed 1 night in Jun 2025

6/10 Okay

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds were horrible, the breakfast was not handled properly, the area had transients and people smoking weed right in the front. We love Comfort Inn but this was lacking. They service was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kenneth

Stayed 2 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Brooks

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Tub clogged, showered in 4 inches of water. Dated. Small (double) beds and small toilet. Old smoke smells and very new and overpowering weed smells. Worst thing was every time I returned to my room my keys would not work and had to go to trouble of going back down to the desk for them to fix it. First time they said it demagnetizes and not to put them next to phones.... But none of my keys or our friends keys including two keys that had not moved from the dresser were working all at once. They were being turned off. Had to do this several times; extremely annoying. Cold response from desk when challenged why this kept happening. Wish I had not cheaped out on this one.
Stayed 2 nights in Jun 2025

4/10 Poor

Dennis

Disliked: Staff & service, property conditions & facilities, room comfort
Cleanliness not the whole problem, needs up dated! Tub very slippery I’m 70 and I almost fell a few times, I would not let my wife use it she has leg problems and she would have fallen. The free breakfast was by far the worst I’m ever had tastes terrible very dirty area, never again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Janel, Missoula

Stayed 4 nights in May 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Rooms were pretty clean. Elevator was a bit old and made lits of funny noises. But iver all was a great place to stay. Close to restaurants and shopping. Wiuld stay again.
Stayed 2 nights in Jun 2025

8/10 Good

JONATHAN

Travelled with family
Liked: Amenities
Carpets in room needed cleaning Ice machine on our floor not working
Stayed 1 night in Jun 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Breakfast was not very good out of a lot of things . Waste bins where overflowing!
Stayed 1 night in Jun 2025

10/10 Excellent

April

Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities
Loved the easy check in. Easy access off of the interstate.
Stayed 1 night in Jun 2025

6/10 Okay

Edward

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It would not be my first choice
Stayed 3 nights in Jun 2025

6/10 Okay

Edward

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel was old with old furnishings Had to change rooms for different reasons some keys wouldn't work breakfast was poor But the management had changed and they was working on improvements Poor in present state Good when improve Was comfortable
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well placed, and well priced for the area. The breakfast in the morning is very well thought out. The swimming pool and sauna are very family friendly. I will be staying here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, clean and well maintained property and the customer service was great. I definitely would stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025