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Quality Suites Lansing West

2.5 star property

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Photo gallery for Quality Suites Lansing West

Lobby
41-inch TV with cable channels
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(56 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Suites Lansing West

Hotel in Lansing with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Quality Suites Lansing West gets high marks from our customers. During your stay, you're just a quick walk from Horrocks Farm Market. Free WiFi in public areas, free self-parking and a gym are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 9 minutes on foot from Horrocks Farm Market and a 3-minute drive from Lansing Mall
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Suites Lansing West. Free self parking is available. A complete renovation of Quality Suites Lansing West was completed in April 2019.
Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - April 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Quality Suites Lansing West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1007 reviews
Rating 8 - Good. 227 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 58 out of 1007 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

jackie, GRAND RAPIDS

Stayed 3 nights in Jul 2025

4/10 Poor

stephanie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I wish I could give this hotel a higher rating because it is nice - but the lobby bathrooms were unacceptable. The worst was we discovered the comforter had blood on the underside in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Douglas R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to several restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Autumn

Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service
Staff were very friendly. Breakfast options were limited but fine. It was showing its age but was decent for price paid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthawn

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. Large room. Large, open public space. Great breakfast. Sadly, some guests dumped their trash in the rear parking lot and it sat there for a couple days.
Stayed 3 nights in Jul 2025

6/10 Okay

Trish

Liked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Salvatore

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Eugene

Travelled with family
Liked: Staff & service
The staff was great. They had a young lady from another property who was super helpful. The staff was the best thing about the visit. First room giving stains on the couches carpet and wall. Second room didn’t even go into because of the same thing. Third room less stains but tolerable… took a shower in the morning and the shower drain backed up and debris came from the drain… i just left to my next destination and showered there…
Stayed 1 night in Jul 2025

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value
Stayed 1 night in Jul 2025

2/10 Terrible

REBECCA

Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I've ever stayed in. There were blood stains on the couch, chair, windows, and bedding. There was hair in the sink as well as in and on the bed. The bottom of the tub was black. The air and fan did not work. The people hanging out in the parking lot were dealing drugs and I did not feel safe. Unfortunately, I felt safer IN the dirty room than attempting to leave. This place shouldn't be on Expedia and it shouldn't have anything higher that zero reviews. The girl at the front desk was pleasant but that's the onlu positive thing I have to say.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great breakfast area.
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I wish all my hotel rooms overall were this nice. However, it would be nice if you had a box of Kleenex and towel racks at each of the 2 sinks. Also, the 'kitchen' gal should come around to each of us when it came exactly 9:00 AM, to ask if we wanted anymore food, before she started wisking it away. Otherwise, I really appreciated a very nice breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Janusz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey clean and guiet.
Stayed 2 nights in Jul 2025

6/10 Okay

Ruben, Ypsilanti

The bathroom was with something black around and the breakfast should improve
Stayed 2 nights in Jul 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

Eh

The hotel seemed nice via the pics online. We check in the person was super friendly all the staff was. The room was okay. The ac didn't work very well and the toilet made a horrible noise every time you flushed it. It seemed like a party hotel. Cops showed up guest got kicked out. Not my style.
Stayed 1 night in Jul 2025

8/10 Good

Lukasz

Liked: Cleanliness, staff & service
I like price
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great stay at the Lansing Quality Suites as usual, but the breakfast is definitely not the same. I hadn’t visited the area in a while to be able to stay at the hotel, and so I wasn’t aware of the changes. I was used to having made to order breakfast prepared as it has been for years. Now the hot food served is just like every other hotel (normal continental breakfast items, waffles, microwaved eggs and sausage patties). I also miss the home made Quaker oatmeal they used to have already prepared when I came down for breakfast. This time I had to pick what flavor oatmeal packets I wanted for the breakfast associate to heat up in the microwave behind the counter. Don’t get me wrong, the spacious rooms and good customer service is still there. The hearty breakfast is what made me reserve this hotel for so many years, but I may have to explore other options when visiting the Lansing area in the future. Tom is definitely missed for sure!
Stayed 1 night in Jul 2025

4/10 Poor

Kimberly

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Staff was great and very accommodating to get us a new room. The first room was dirty and smelled like smoke. Second room wasn’t much better. Definitely not a 8.8 rating. Will not stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Dajuanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Really nice Hotel. VERY CLEAN. Breakfast was good.
Stayed 2 nights in Jul 2025