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The City Rooms

4.0 star property

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Exterior
Interior
Double Room | Desk, free WiFi
Exterior
Double Room | Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
10 Hotel Street, Leicester, England, LE1 5AW
  • Place, De Montfort University
    ‪6 min walk‬
  • Place, Curve Theatre
    ‪7 min walk‬
  • Place, University of Leicester
    ‪20 min walk‬
  • Airport, East Midlands (EMA)
    ‪28 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The City Rooms

Guesthouse in Leicester
This smoke-free guesthouse features free Wi-Fi in public areas.
The City Rooms offers 4 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at The City Rooms, you're just a quick walk from Leicester Town Hall. Enjoy features like free WiFi in public areas and meeting rooms.
  • Free WiFi
  • Services include a virtual front desk
  • Steps from Leicester Town Hall and Leicester Market
WiFi is free in public spaces.

This 4-star Leicester guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's Expedia mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Expedia mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Rooms Guesthouse Leicester
City Rooms Leicester
City Rooms
The City Rooms Leicester
The City Rooms Guesthouse
The City Rooms Guesthouse Leicester

Reviews

The City Rooms Reviews

8.2

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 127 reviews
Rating 8 - Good. 33 out of 127 reviews
Rating 6 - Okay. 20 out of 127 reviews
Rating 4 - Poor. 8 out of 127 reviews
Rating 2 - Terrible. 5 out of 127 reviews

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position, poor admin?

Great position in the city, free parking, spacious room, but very hot (in July). Altho there was a fan, it was too noisy to leave on at night. A bit disconcerting to have someone trying to enter the room at 01:15 saying that the key to our room had been allocated to him! It was lucky that there was a chain on the door that we'd chosen to use.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous stay. I checked in online the evening before as the property does not have a recpetion. We got there about 3pm and the PIN we were sent was wrong. Luckily a man was there who helped by phoning for us. We were not informed of which room we had or how to access the key. Once again the man (sorry we do not know who he was) helped us - thank goodness. The hotel was beautiful. The location was very centeral but quiet. A huge and very clean room really good and comfortable. The password for the wifi on an information sheet in the room omitted the second exclamation mark. Had to email the main hotel to get the correct password. Wonderful hotel and would definately stay again but they do need to improve their communication
Stayed 1 night in Jul 2025

2/10 Terrible

Jon

Business traveller
Disliked: Staff & service, amenities
The property is not staffed, I arrived and my room key was not there, turned out my room was already booked and someone in it. No alternate rooms in this or sister hotel. Not at toy by them to help find another hotel. Not heard directly from the hotel to apologise or arrange refund / compensation. All round poor.
Stayed 1 night in Jul 2025

8/10 Good

Malika

Liked: Amenities
Check in and check out process was very simple. All information was provided by the hotel well in advance. The room was lovely, spacious and clean. Great experience staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Iain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tunde

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Great location for our trip

Great location, easy free parking, they had provided items that were not always available in much more expensive rooms. We will stay again if we are in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, lovely room.

Really pleased with this place. Massive, clean room. Easy to retreive keys. Car park information was conflicting, said midday the day before and 10.30 in the room info. Thank you for the fan it was much needed.
Stayed 1 night in Jun 2025

2/10 Terrible

JACKQUI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caspar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay right in the centre of Leicester with secure parking and at an amazing price!
Stayed 1 night in May 2025

6/10 Okay

Stephen

Business traveller
Liked: Room comfort
Pain in the back side, when no reception. Probably my fault for not reading full script. Codes for doors and parking night mare, so spent ages waiting for help. Will be staying in a proper hotel next time. And by the way, room was not that clean or what I had hoped for.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Steep stairs
Stayed 3 nights in Mar 2025

6/10 Okay

craig

Business traveller
Liked: Room comfort

Good overall room i would go back .

Middle of the town so good for food etc..... parking was good i did struggle to find it, even when i got the map , probably just me ….. Room was clean and tidy, nice big smart TV , good coffee machine bed was comfy, shower / bath could do with a slip mat but all in all it was fine. I stayed in room 4 which was up a few very steep stairways i would not recommend if you struggle physically to be honest.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities

City rooms

The room was good very clean and well presented. The area was not so great. Parking was free No onsite facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, peaceful stay! So much space and goregous natural light streaming through sash windiws in the morning. The rooms are in an historic, listed building, so there are quirks and without the radiators it can be chilly, so if staying in the winter months consider bringing a cosy dressing gown to wrap up in, especially after a relaxing soak in the huge bathtub. The coffee machine and chocolates were a wonderful treat. As was waking up right in the city centre.
Stayed 1 night in Mar 2025

10/10 Excellent

Mandy

Stayed 1 night in Mar 2025

6/10 Okay

N

Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was great, comfortable and clean but unfortunately the sash windows are loose so were rattling loudly throughout the night so I couldn't get any sleep. I contacted the hotel to see if anything could be done to compensate but was told that because it's a grade 2 building it's a characteristic of the accommodation. What I would suggest is putting some wooden wedges around the window frame to eliminate the movement. If it wasn't from the noisy windows preventing me from getting to sleep I'd give this hotel 5 stars.
Stayed 1 night in Feb 2025

8/10 Good

Caitriona

Stayed 3 nights in Jan 2025