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Heeton Concept Hotel City Centre Liverpool

3.0 star property

Choose dates to view prices

Photo gallery for Heeton Concept Hotel City Centre Liverpool

Exterior
Family Room | Desk, free WiFi, bed sheets
Reception
Desk, free WiFi, bed sheets
Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
James Street, Liverpool, England, L2 7PQ
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

View all photos for Room (King)

Desk, free WiFi, bed sheets

Room (King)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (King - Disability Access)

Desk, free WiFi, bed sheets

Room (King - Disability Access)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Quadruple Room

Desk, free WiFi, bed sheets

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for City Triple Room

Desk, free WiFi, bed sheets

City Triple Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Standard Triple Room

Desk, free WiFi, bed sheets

Standard Triple Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

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About this property

Heeton Concept Hotel City Centre Liverpool

A 24-hour front desk, express check-in and express check-out are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff assistance and a vending machine are on-site. Housekeeping is available once per stay.
Heeton Concept Hotel City Centre Liverpool offers 154 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

Our customers tell us they can't get enough of Heeton Concept Hotel City Centre Liverpool's great location. During your stay, you're just a quick walk from Liverpool ONE. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Liverpool ONE and 3 minutes on foot from Chavasse Park
As a guest of Heeton Concept Hotel City Centre Liverpool, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Heeton Concept Hotel City Centre Liverpool also features express check-in, room service (during limited hours), and express check-out.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 19.20 per day); discounts available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 12.50 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet (66 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities
For nearly £200 this hotel was dated and tired, in need of a massive refresh of the room we stayed in.
Stayed 1 night in Jan 2026

8/10 Good

Gudmund

Travelled with group
Liked: Cleanliness, staff & service
The room was ok, quiet, the bathroom nice and good standard, temperature fine, staff friendly and ok
Stayed 2 nights in Jan 2026

8/10 Good

Julie

Stayed 1 night in Jan 2026

8/10 Good

Reanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovley hotel, friendly staff, drinks fridge 24/7, hotel room was only made up for 2, we booked for 3, but quickly brought another mug and towel. Guests were coming and going at all hours of the Saturday night was a little noisy but comfy beds. Check in and check out times great and cheap to extend them if they’re available… great location, overall would stay again and recommend
Stayed 1 night in Jan 2026

8/10 Good

Ronald, Olds

Liked: Cleanliness, property conditions & facilities
Location
Stayed 3 nights in Jan 2026

10/10 Excellent

Edward

Stayed 1 night in Jan 2026

10/10 Excellent

Abbie

Everything was perfect
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfiest of beds we have slept on .Very clean.will definitely book again
Stayed 1 night in Jan 2026

8/10 Good

Luke

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
A warm clean room at a very reasonable price
Stayed 1 night in Jan 2026

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, staff & service
great hotel in great location for city centre
Stayed 5 nights in Jan 2026

8/10 Good

Seb

Stayed 1 night in Jan 2026

4/10 Poor

Leeanne

Travelled with partner
Liked: Staff & service
Heating was off during a snow storm! Had to call reception on multiple occasions to get it turned up. When we left to go and pick up food it was turned off again! So once again I had to call and ask them to leave it on as the weather was terrible and the hotel is located close to the docks where it’s colder due to the water and breeze. Also the carpet had not been hoovered, bits of tissue and paper everywhere Bed was comfy and bedding was decent so not all bad.
Stayed 1 night in Jan 2026

10/10 Excellent

MICHAEL

Stayed 1 night in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities
Room comfortable and spotlessly clean. Staff helpful, great price.
Stayed 1 night in Jan 2026

8/10 Good

Lucy

Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

MISS J

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff we're welcoming and lovely, rooms clean enough with prefilled body, shampoo, and conditioner were full and ready to use. Beds were comfy enough and had everything we needed for a decent price.
Stayed 1 night in Jan 2026

10/10 Excellent

zoey

Stayed 1 night in Dec 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Amenities
AC was not working room cokd
Stayed 1 night in Dec 2025

2/10 Terrible

Levi

Liked: Staff & service
Disliked: Cleanliness, amenities
Pay for what you get basically , bathroom smells of damp and bed wasn’t very comfy
Stayed 1 night in Dec 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
Friendly staff Clean room Central location Really good for price
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

8/10 Good

Marion

Stayed 1 night in Dec 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very clean and modern
Stayed 1 night in Dec 2025