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The Baltic Hotel

4.0 star property

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Photo gallery for The Baltic Hotel

Premium bedding, desk, laptop workspace, blackout curtains
Interior
Flat-screen TV
Interior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
17 Jamaica Street, Liverpool, England, L1 0AF
  • Place, Royal Albert Dock
    ‪8 min walk‬
  • Place, Liverpool ONE
    ‪9 min walk‬
  • Place, The Beatles Story Museum
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪22 min drive‬

Room options

View all photos for Executive Triple Room

Premium bedding, desk, laptop workspace, blackout curtains

Executive Triple Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Sofa Bed

View all photos for Superior Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Superior Double Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Classic Double Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Premium bedding, desk, laptop workspace, blackout curtains

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Quadruple Room

Premium bedding, desk, laptop workspace, blackout curtains

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About this property

The Baltic Hotel

Hotel with a restaurant, near Royal Albert Dock
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk.
The Baltic Hotel offers 48 accommodations with designer toiletries and a hairdryer. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Baltic Hotel. During your stay, you're just a quick walk from Chinatown. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of M&S Bank Arena and Royal Albert Dock
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Baltic Hotel also features tour/ticket assistance, a picnic area, and coffee/tea in common area.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Duck & Swagger – This pub serves breakfast, brunch and lunch.
Lounge – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duck & Swagger
  • Lounge

Things to do

  • Ecotours

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per person, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 14.95 for adults and from GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

THE Baltic Hotel
The Baltic Hotel Hotel
The Baltic Hotel Liverpool
The Baltic Hotel Hotel Liverpool

The Baltic Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 181 out of 280 reviews
Rating 8 - Good. 57 out of 280 reviews
Rating 6 - Okay. 31 out of 280 reviews
Rating 4 - Poor. 6 out of 280 reviews
Rating 2 - Terrible. 5 out of 280 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marianne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in to our 4th floor room and discovered that this hotel has no air conditioning and the windows do not open more than about two inches. We were given fans, one of which was broken and made a very loud rattling noise. It was 29C/85F in our room. The carpet was dirty and the shower had a huge spider in it. The blinds also had a remote control which was missing. The WiFi was so slow we couldn’t even find another hotel online because it kept timing out. We left and walked to another hotel and ate the cost. We did not stay.
Stayed 2 nights in Aug 2025

8/10 Good

FRANCISCO

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Nice theme around the hotel, very convenient, staff on the 24 hour desk were excellent!
Stayed 3 nights in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lee, Truro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel with a clear rock and roll style. Staff couldn't be more helpful.
Stayed 1 night in Aug 2025

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was surprisingly large. Happy this boutique hotel had elevators!
Stayed 2 nights in Jun 2025

2/10 Terrible

Joshua, Seattle

Liked: Property conditions & facilities
I had high hopes, given the ratings, but a got the impression that a lot of money was put into it a few years ago, but that they had drastically cut costs since. The front desk staff were generally pleasant and friendly, and the decor was well done, although walls were scuffed. The space is in a fun, hip part of Liverpool with great dining nearby. However, my room wasn’t made up until I asked, and when I did, the cleaning felt rushed, with a half made bed. My first room had a broken toilet seat, and the front desk “upgraded” me to a room with a sofa bed, but the space was divided in a way that felt claustrophobic. Arrived home after a night out, and realized the toilet seat in the second room they was broken toilet. Told the front desk twice, said they’d fix it, but never did, and never updated me. Approached them a third time, was told that the toilet seats are detachable. I’ve never seen that, but why didn’t the first two people tell me? Breakfast was well priced, but the woman serving me spoke so softly I couldn’t hear her. When I needed something, I had to walk to the front desk area, where she was seated on the couch, on her phone. Food just ok, with minimal veggies or fruit. Liverpool was in the midst of a heat wave, and there was no a/c. They provided a fan, but it barely helped, so being in the room was unpleasant, and sleep was difficult. I probably wouldn’t stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff and a nice neighbourhood.
Stayed 2 nights in Jun 2025

6/10 Okay

Maya

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Zak

Disliked: Room comfort
Disrupted sleep due to ventilation system causing extreme vibrations through room causing door to rattle throughout the night and hotel were unable to move us as were fully booked. Hotel offered good location within walking distance to city centre, late open bar however room was a little tired and cleanliness fell below expectations due to dust and body hair on sofa.
Stayed 1 night in Jun 2025

6/10 Okay

Lee

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location rooms are good but the beds are terrible the mattress was so soft it was non existent as soon as you sat on the bed you felt like you were sitting on the head wooden board
Stayed 1 night in Jun 2025

6/10 Okay

HEIDI

Liked: Staff & service
The location was convenient. Staff was wonderful. The room was big. Breakfast was good. Beds were comfortable. But it smelled. Not sure what it was - dirty carpet, bathtub mold, something rank. Definitely needs a good scrub and maybe some updates.
Stayed 1 night in Jun 2025

10/10 Excellent

Louisee

Travelled with family
Clean,
Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great wee spot

Quirky, cool, darkish, friendly, warm, clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best room I’ve ever stayed in. What a VIBE!! Completely clean top to bottom, towels so soft, linen crisp, a record player and records to play, clean soft carpet, gorgeous features throughout. The customer service was epic as well, couldn’t ask for better.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, no issues, clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Beautiful room. Really friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Poppy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

couldn’t recommended more :)))

really good, staff where really kind and lovely, they helped us with everything we needed, room was amazing and decor was beautiful, will definitely be back!! :)
Stayed 1 night in May 2025