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Hampton by Hilton London City

4.0 star property

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Photo gallery for Hampton by Hilton London City

Front of property
Fitness facility
Restaurant
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Bar

Explore the area

View in a map
12-20 Osborn Street, London, England, E1 6TE
  • Place, Brick Lane
    ‪2 min walk‬
  • Place, Tower of London
    ‪12 min walk‬
  • Place, Tower Bridge
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 2 Single Beds

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Single Beds

Room with Two Queen Beds

  • Sleeps 4

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Family Queen Room

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

About this property

Hampton by Hilton London City

Hotel with free breakfast, near Tower Bridge
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, dry cleaning and a 24-hour front desk.
Hampton by Hilton London City offers 129 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hampton by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Tower of London and a few minutes from Tower Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1009 reviews
Rating 8 - Good. 317 out of 1009 reviews
Rating 6 - Okay. 71 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 21 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convinient location between 2 train stations. The facilities are well maintained and staff is friendly. Cleanliness is good. The buffet selection is basic but good enough.
Stayed 3 nights in Sep 2025

10/10 Excellent

DeVaughn

Travelled with family and small children
Liked: Amenities
Awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great breakfast, good location easy to get to public transportation. Check in was quick and easy, No complaints. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is newly refurbished. The room was very clean, as was the rest of the hotel. The staff were very friendly. The included breakfast was fine if not great.
Stayed 1 night in Sep 2025

6/10 Okay

frank

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Barry, Norwich

Liked: Amenities
Just a fantastic place, full of friendly people.
Stayed 4 nights in Sep 2025

6/10 Okay

Saurabh

Travelled with family
Excellent staff but sub par property maintenance.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jasmin, Wilmington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
provided a double bed as requested and not just two twin beds put closer together
Stayed 1 night in Aug 2025

6/10 Okay

Diana, North Vancouver

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

ANOOP

Stayed 1 night in Sep 2025

10/10 Excellent

Mikola

Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

10/10 Excellent

SHABANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location if you wants to do city tour. train station is literally around the corner. Lots of food options nearby.
Stayed 3 nights in Aug 2025

8/10 Good

Neil

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle, London

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent accommodation, great breakfast and very helpful staff, nothing to complain about.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab

Lovely modern hotel in a good location (right next to the underground). The room was clean and the bed was comfy. Hotel staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay that was accessible to multiple tube stations. The staff were very friendly and the rooms were spacious, clean and modern. Also added bonus of breakfast that had lots of options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ningwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is new and well maintained. it is close to the subway station. the breakfast is good.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Arrived early and our room was ready straight away, which was an enormous help. Large, tidy room, with good sized beds. Tea and coffee facilities in the room, large t.v, hairdrier, fridge and iron and ironing board. We went to breakfast at 09:30, and it was extremely busy. I would recommend either going early or after 10am.
Stayed 1 night in Aug 2025

10/10 Excellent

Guoxu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived, I noticed the bed sheets weren’t completely clean—they had a few small hairs and some dust. However, after requesting a change, the staff quickly replaced them and from then on, the stay was excellent. The location is fantastic, with plenty of shops and restaurants within a five-minute walk, plus a nearby Tube station that made exploring London easy. The breakfast was delicious, and the lobby had a very welcoming atmosphere. Overall, an extremely pleasant and enjoyable stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Paul

Stayed 6 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a find!

From the welcome reception to the attentiveness of checking everything ok, sorting a small issue with the tv and providing extra pillows within 3 mins of request, this was a GREAT hotel find. It's situated right at the Aldgate end of Beick Lane so 3 minute walk to a variety of restaurants in a great atmosphere. The double glazing was great, blocked out all noise. Air conditioning was quiet and effective. TV was HUGE! Room and bathroom were spotless. We were in room 27 on ground floor. Breakfast was great, varied and good quality. Only downside was rudeness of other guests not looking where they were going. The only improvement could be a "one way" direction on the buffet to stop this ignorant behaviour. Overall a great stay and would definitely go back
Stayed 1 night in Aug 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

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