Clayton Hotel City of London

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel City of London

Enjoy a wide selection of food and beverage options at our buffet.
Check-in and unwind in our stylish reception area, featuring a digital kiosk and business center.
Elevator area with a central lift, flanked by patterned wall panels and two chairs.
Relax in comfort with a large bed, telephone, and lamp, surrounded by a decorative mirror and brick-patterned accent wall.
Experience the sleek, modern design of the Clayton Hotel, featuring a prominent sign and vertical windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
10 New Drum Street, London, England, E1 7AT
  • Tower of London
    ‪9 min walk‬
  • The Shard
    ‪5 min drive‬
  • London Eye
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Double Double

9.0 out of 10
Wonderful
(35 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Double Room

8.8 out of 10
Excellent
(51 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Clayton Hotel City of London

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site.
Clayton Hotel City of London offers 212 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Clayton Hotel City of London. During your stay, you're just a quick walk from Brick Lane. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by foot from Tower of London and a 5-minute drive from The Shard
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Clayton Hotel City of London also features a 24-hour fitness centre, dry cleaning/laundry services, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Clayton Hotel City of London has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Farsi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clayton Hotel City London
Clayton City London
Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Clayton Hotel City of London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1004 reviews
Rating 8 - Good. 277 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sheere, Porter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I will say, the property entrance is not located on an accessible by car location. We were dropped of behind the hotel, and we did not know where we were or how to get there. Thankfully a shop owner who said people have this issue told us where to go. Thats the only negative other than we we arrived, the staff at front desk did not greet us. Even though its self check in which was convenient, it’s nice to be welcomed or greeted at check in.
Stayed 5 nights in Apr 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Loved it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Stayed 2 nights in Apr 2025

8/10 Good

Sameer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good location.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's lovely I go back there for the breakfast but this time the only issue was the shower was extremely slippery and slipped as soon as I stood in there however there is a sign to put a towel on the shower floor which I didn't because it's weird so I mentioned I'd slipped to reception and was completely ignored which wasn't great but will stay again as the staff are mostly very good and the breakfast and the rooms and the area.

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with well thought out amenities- very clean and stylish and VERY close to the tube to take you into central London. Will return.
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Anna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall OK experience, convenient location If you ever need to extend your stay do that through expedia too. They charge twice the fee that expedia offers if you book directly with the hotel (which does not make any sense )
Stayed 7 nights in Mar 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Great checkin experience let us to our room before 12 was really helpful. Breakfast was ok for the one time we had in hotel there is plenty of options nearby for less money. Nice room, clean and quiet for our stay and overall a good location close to tube and shops for exploring London with family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

The room was SO clean and spacious. It was a really comfortable stay. Would definitely consider going back or trying one of their other hotels the next time we are looking for somewhere to stay. The only negative is we couldn’t figure out how to control all the lighting in the room.
Stayed 1 night in Mar 2025

8/10 Good

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Dominique

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and efficient

Nice trip in downtown London. Clean and modern. Easy check-in and close to tube station. Lots of restaurants nearby. Only downside was no universal outlets, so remember to bring a charger.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kirstie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dominique

Stayed 2 nights in Feb 2025

8/10 Good

Gavin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Gord

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at the Clayton hotels in several locations in London, I’ve always found them to be clean and reasonably priced for London. The one thing that is consistent with each room is that the bar fridge never works, always room temperature drinks.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hiroki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Clayton Hotel City of London offers a perfect blend of modern luxury and convenience, with stylish rooms and excellent service in a prime location near Tower Bridge.
Stayed 5 nights in Feb 2025

6/10 Okay

Howard

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kathryn

Stayed 6 nights in Feb 2025