Dorsett Shepherds Bush

VIP Access

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Where to?

Dates

September 2025

October 2025

Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Breakfast available
Bar
24/7 front desk
Pet-friendly
Housekeeping

Explore the area

58 Shepherds Bush Green, London, England, W12 8QE

Westfield London Shopping Centre
‪7 min walk‬
Kensington High Street
‪18 min walk‬
Hyde Park
‪7 min drive‬
London (LHR-Heathrow)
‪24 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Executive Room

30 sq m
Sleeps 3
1 King Bed OR 1 Single Sofa Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Good

25 sq m
Sleeps 2
1 King Bed

Dorsett Room

Very good

20 sq m
Sleeps 2
1 Queen Bed

Studio Suite

35 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Dorsett Twin Room

Sleeps 2

Deluxe Twin Room

Sleeps 2

Executive Room

Sleeps 3

Deluxe Room

Sleeps 2

Dorsett Room

Sleeps 2

Studio Suite

Sleeps 3

Deluxe King Room

Sleeps 2

Deluxe Twin Room

Sleeps 2

Bathroom | Shower, free toiletries, hair dryer, towels

Dorsett Twin Room

Sleeps 2

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

includes taxes & fees

31 Aug - 1 Sept

About this property

Dorsett Shepherds Bush

Hotel with a restaurant, near Kensington High Street

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.

Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The shopping around Dorsett Shepherds Bush gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy local and international cuisine while dining at Restaurant Spice Gallery
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Guests have great things to say about the location and the proximity to shopping
10 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
Cats and dogs welcome for a fee

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Restaurant Spice Gallery – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Jin Bar – This bar serves breakfast and light fare. Open daily.

Cafe – This coffee shop only serves light fare. Open daily.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Cafe
Jin Bar
Restaurant Spice Gallery

Things to do

24-hour gym

Family friendly

Mini-fridge
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)

1 building
8 floors
Banquet hall
Built in 2014
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

37-inch LCD TV with digital channels
MP3 dock

Food and drink

Coffee/tea maker
Electric kettle
Mini-fridge
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets: GBP 70 per pet (varies based on length of stay)
Only dogs and cats are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
Pet fee: GBP 70 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 70.0 per day
Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush London

Shepherds Bush Dorsett

Dorsett Shepherds Bush, London England

Dorsett Shepherds Bush Hotel

Dorsett Shepherds Bush London

Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Sarah

26 May 2025

Stayed 1 night in May 2025

10/10 Excellent

Shane

25 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

8/10 Good

Elham

Travelled with family

25 May 2025

I have been several times at Dorsettt , loved everything about it. The manager at catering is very kind and you feel welcomed all the time. One issue that need to bee mentioned here, the ventilation system was not good in most rooms. I had to swap my room to another one.

Stayed 2 nights in May 2025

10/10 Excellent

James

24 May 2025

Stayed 2 nights in Apr 2025

8/10 Good

NEIL

22 May 2025

Stayed 1 night in May 2025

8/10 Good

NEIL

22 May 2025

Liked: Cleanliness, amenities

Good location with good transport links into the city. Great staff, very helpful. Our room was very hot and we weren’t able to cool it down. Would stay again.

Stayed 1 night in May 2025

8/10 Good

Trish

21 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and lovely staff. My room was lovely and I enjoyed my stay.

Stayed 2 nights in May 2025

8/10 Good

Shaneta

21 May 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

Stayed 1 night in May 2025

2/10 Terrible

Robert

Travelled with family

19 May 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

John, New York

19 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with group

19 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 stars but fluffy towels

We checked in after a night on the town and our reservation had been wiped- luckily the front desk fellow was able to get it reinstated and although we waited a while we were soon in our very small room...although it had everything we needed it was tiny. The shower was good and the towels were fluffy but the lack of close parking was an issue for me as it was a 20+ minute walk to the shopping centre's parking and I don't have the best mobility.

Stayed 1 night in May 2025

8/10 Good

Cindy, Manchester

19 May 2025

Stayed 2 nights in May 2025

10/10 Excellent

Zoe

Travelled with group

18 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Justine

18 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every time I stay in London, I always stay at the Dorsett. The location is great, the staff are helpful, the place is immaculate and beautifully designed. It's also quiet whilst in a bustling area with lots of options for shopping and dining. Highly recommend.

Stayed 1 night in May 2025

6/10 Okay

Lorna Marie

17 May 2025

Disliked: Room comfort

Theatre trip

Not my first time staying here. Sad to say wasn't as pleasant as my other stays. The room was clean. The bathroom had another section for bath and shower, but when you opened the shower door to that part, the smell was awful. One of the shower heads didn't work and there was no hot water to the shower. There was to the sink. TV must channels weren't working. Informed reception they had the cheek to ask if I wanted to pay an additional service charge and ignored the issues rose. Not like my previous stays at all.

Stayed 1 night in May 2025

6/10 Okay

Victoria

17 May 2025

Stayed 1 night in May 2025

8/10 Good

Scott

Business traveller

14 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

4/10 Poor

Paulette

11 May 2025

Disliked: Property conditions & facilities, room comfort

Mid at best.

Rooms were adequate but the lack of air conditioning made it very uncomfortable to sleep. They did bring a portable a/c unit which did very little to cool the room off. Hallways leading to the room weren’t vacuumed and quite dirty. Location was convenient to the tube. Check in and out was easy but for the price I think we will look elsewhere for our next trip to the UK.

Stayed 3 nights in May 2025

6/10 Okay

Patrice

10 May 2025

Room was too hot. Sirens going by our window all night.

Stayed 1 night in May 2025

4/10 Poor

Joseph K T

Travelled with family, Travelled with partner

8 May 2025

Disliked: Staff & service, amenities, property conditions & facilities

Very poor service during check in. No vip service for Expedia gold member. They even dispise gold membership. We ask for high floor rooms on booking but was given the worse rooms during checkin, on the first floor. They were reluctant to offer late check out out found out I have stayed here five times already they finally agreed a late check out. The guy at the check in keeps on saying you have to book thru the hotel directly in order to get better rooms and late check out perks. It doesn't matter what kind of gold memberships you have. The breakfast used to be good for my past stays but this time it is terrible for the price. Better go outside and eat which is much cheaper and better. Definitely I will not stay again, one recommendation is residence inn which is more friendly with better breakfast and compatible price

Stayed 5 nights in May 2025

10/10 Excellent

Moosa

Business traveller

7 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Good

My stay was excellent. I really enjoyed my time. Couldn’t be better

Stayed 13 nights in Apr 2025

6/10 Okay

Jamie, Coalville

Travelled with partner

6 May 2025

Liked: Cleanliness, staff & service

Hotel looks nice from the outside and reception is lovely but beyond that its very dark. Our room was internal with a small window so no natural light. This is the complete opposite of the photo which shows a bright airy room. The room also felt small with an unecessary desk and large chair occupying valuable space. Room was also very hot and hard to cool down, the air con makes little difference and needs to be on all night to keep the temperature bearable. Resonable value but expected a lot more and will not be staying here again.

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

6 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

4/10 Poor

Tom

5 May 2025

Stayed 1 night in May 2025

6/10 Okay

nadine

5 May 2025

Disliked: Cleanliness

I stayed at this location before, but this stay was far from different from the rest...lack of cleanness in and around the room, the room spilled of mildew and hvac system need to be inspected..

Stayed 3 nights in May 2025