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DoubleTree by Hilton Hotel London Ontario

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
Ballroom
Lobby sitting area
27-inch TV with cable channels, pay films, MP3 dock
Room, 1 King Bed, Kitchen | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

View in a map
300 King St, London, ON, N6B1S2
  • Place, London Convention Center
    ‪3 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪11 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Private Floor)

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite

King, Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

King, Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Private Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Private Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Private Floor)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Private Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Accessible (Private Access)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room

  • Sleeps 2

Two Queens Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Two Doubles Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King Room

  • Sleeps 2

Deluxe Two Queens Room

  • Sleeps 4

Private Floor Two Doubles Room

  • Sleeps 4

Two Room King Suite Private Floor

  • Sleeps 2

View all photos for Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Room)

Suite, 2 Queen Beds (Living Room) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Full Kitchen

  • Sleeps 2

King Suite With Living Room

  • Sleeps 2

2 Queen Beds Suite With Living Room

  • Sleeps 4

View all photos for King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

King Suite

  • Sleeps 4

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About this property

DoubleTree by Hilton Hotel London Ontario

Pet-friendly London hotel connected to the convention centre, steps from London Convention Center
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the comfortable beds at DoubleTree by Hilton Hotel London Ontario. During your stay, you'll be connected to the convention centre and just a quick walk from Jonathon Bancroft-Snell Gallery. Features include an indoor pool, a restaurant and a bar.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from London Convention Center and 6 minutes on foot from Victoria Park
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is available in public spaces for a fee. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel London Ontario. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transport

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay), plus a one-time cleaning fee of CAD 250 and a deposit of CAD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults and CAD 2.5 to 100.0 for children
  • Fee for wireless Internet in public areas: CAD 15 (rates may vary)
  • Valet parking fee: CAD 39.95 per night (in/out privileges)
  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay) plus a one-off CAD 250 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1025 reviews
Rating 8 - Good. 264 out of 1025 reviews
Rating 6 - Okay. 129 out of 1025 reviews
Rating 4 - Poor. 64 out of 1025 reviews
Rating 2 - Terrible. 63 out of 1025 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

William

Slip sliding away

We have stayed here many times over the years, first as a Hilton, now a Doubletree. The property badly needs a refurb. Everything is dated and needs replacement. The employees are all wonderful, but the physical plant is awful. Great location, but add a $39.95 daily parking fee and the hotel just isn’t worth it.
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just outside o
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Carl

Travelled with family
Disliked: Cleanliness, staff & service
The room I had 1206 just smelled old and stale like the rug had not been cleaned. They offered to put me in another room on the same floor and that room also smelled stale and like the rug had not been cleaned so I decided to stay in the first room. However, by11 PM that night, the stench was so bad I called down to the front desk and asked them to send house keeping up. They sent someone up to spray in the room, and I was also able to crack the window a little bit and let some fresh air in. The last bad thing was the next day Saturday we went out in the morning and came back around 5 PM and housekeeping had not even come and cleaned the room. I went down to the front desk and the only reason the overall rating for this review has a 2 instead of a 1 is because the gentleman at the front desk named Ayoub was absolutely sensational in terms of his customer service skills. So he deserves a raise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness
Stayed 2 nights in Aug 2025

4/10 Poor

David

There was a smell of smoke in our
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and quiet.
Stayed 1 night in Aug 2025

6/10 Okay

Andre

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I've stayed at Doubletree Hotels in the past. That's what made me book here. First time in London. Check-in and valet staff were very friendly and helpful. Unfortunately the room is dated. Musty smell to it. Had to open window and circulate AC so we can sit in room. 2 queen beds seem small, felt more like doubles. Pool was also not well kept. Lots mildew around the tiles and grout. Water was cold. Whirlpool was too hot to even stay in more than 30 seconds. As for surrounding area. I didn't realize it was near a lot of homelessness (ie Salvation Army shelter). We didn't feel safe walking around.
Stayed 1 night in Aug 2025

8/10 Good

Haune Daizy

Liked: Cleanliness, staff & service
Thanks for your service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place

Always great hotel service including front desk, restaurant (breakfast & dinner), and even hot tub.
Stayed 2 nights in Aug 2025

10/10 Excellent

jonathan

Stayed 1 night in Aug 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Darryl

Stayed 1 night in Aug 2025

10/10 Excellent

Brooke

New suite was spacious and clean
Stayed 1 night in Aug 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in London

Hotel was nice, clean, and fairly spacious, although it does not feel updated. Appreciate the bathroom amenities, we all commented the nice scent of the shampoo etc. (the little things we notice!). Location is fairly close to restaurants and some shops, although you would need to walk 5-10 minutes to get to them. Overall a good stay!
Stayed 1 night in Aug 2025

10/10 Excellent

SHAWN

Stayed 1 night in Jul 2025

6/10 Okay

Janel

Travelled with group
Truck was broken into in the valet parking lot and golf clubs and other misc items stolen
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Recommended!
Stayed 1 night in Aug 2025

10/10 Excellent

David Martin

Liked: Amenities
Great
Stayed 1 night in Aug 2025

6/10 Okay

Paolo

Travelled with family
Liked: Staff & service, amenities
Hotel was your typical hotel, clean quiet. A few things that was average about the stay was 1. Indoor pool was ice cold 2. No free coffee in the lobby 3. Parking was $39.95 a night. (Parking across the street $7.00)
Stayed 1 night in Aug 2025

10/10 Excellent

Olalekan

Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jul 2025