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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property

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Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Terrace/patio
Exterior
Bar (on property)
Room, 1 King Bed, Corner | In-room safe, blackout curtains, free WiFi, bed sheets
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Pet-friendly
  • Room service

Explore the area

View in a map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪3 min walk‬
  • Place, Bushy Park
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room (Guest)

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room with Two Queen Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Queen Room with Two Queen Beds

  • Sleeps 4

View all photos for Junior Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite

  • Sleeps 3

View all photos for Accessible Queen Room

In-room safe, blackout curtains, free WiFi, bed sheets

Accessible Queen Room

  • Sleeps 2

View all photos for Corner Room with Balcony

Breakfast served, local and international cuisine, al fresco dining

Corner Room with Balcony

  • Sleeps 2

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior King Room

In-room safe, blackout curtains, free WiFi, bed sheets

Superior King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

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About this property

DoubleTree by Hilton London Kingston Upon Thames

Hotel with a restaurant, 4-minute walk to Thames River
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, concierge services and dry cleaning. Housekeeping is available on request.
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London Kingston Upon Thames. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Hawkers Bar and Brasserie, a brasserie that serves local and international cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Thames River and 8 minutes on foot from Rose Theatre Kingston
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at DoubleTree by Hilton London Kingston Upon Thames. The hotel can provide concierge services and wedding services. You'll have access to the health club at a partner property.

This 4-star Kingston Upon Thames hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hawkers Bar and Brasserie – This brasserie specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 31 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay), plus a one-time cleaning fee of GBP 100
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults and GBP 0.00 to 0.00 for children
  • Nearby parking fee: GBP 31 per day (374 ft away)
  • Pet fee: GBP 20 per pet (varies based on length of stay) plus a one-off GBP100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

Reviews

DoubleTree by Hilton London Kingston Upon Thames Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 808 reviews
Rating 8 - Good. 255 out of 808 reviews
Rating 6 - Okay. 58 out of 808 reviews
Rating 4 - Poor. 34 out of 808 reviews
Rating 2 - Terrible. 19 out of 808 reviews

Reviews

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to the town centre but still nice and private. Close to the walks along the river good location
Stayed 5 nights in Aug 2025

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked there was no indication in the building work the hotel was under going. It was covered in scaffolding and so was our window. Luckily we stayed over weekend so no builders. The hotel was clean and tidy. We did not eat in restaurant. Convenient location for train station. Only odd thing, is the bathroom light only came on if you turned on all room lights. So at night it was bathroom in pitch dark or waking up your partner by turning on bedroom lights! I queried it with reception but apparently it's meant to be like that! Overall a nice stay and would stay again (sleep mask required).
Stayed 2 nights in Aug 2025

10/10 Excellent

michael, Lumberton

Stayed 3 nights in Aug 2025

8/10 Good

nafisa

Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kerrilee, Hervey Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Daran

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Maintenance happening!

Woken up at 9am by loud drilling, not impressed. I was emailed a day before our trip that maintenance to the outside of the building was occurring. Too last minute for us to go elsewhere as we wanted a very good sleep until check out.
Stayed 1 night in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient but scaffolding outside windows
Stayed 2 nights in Jul 2025

10/10 Excellent

Terri, Mesa

Stayed 4 nights in Jun 2025

10/10 Excellent

Erik

Stayed 6 nights in Jul 2025

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Terri, Mesa

Stayed 4 nights in Jun 2025

8/10 Good

Lee

Stayed 2 nights in Jun 2025

8/10 Good

Mirona

Stayed 1 night in May 2025

8/10 Good

Yiu Chuen Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Siavash

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. Breakfast was great. They had work going on to the hotel which meant Disable Parking was suspended but parked in a secure car park 2 mins walk away. No problem. Would definitely stay there again and would highly recommend it.
Stayed 2 nights in Jun 2025

8/10 Good

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Babatunde

Stayed 1 night in Jun 2025

10/10 Excellent

Kingsley

Stayed 10 nights in May 2025

10/10 Excellent

Siavash

Stayed 3 nights in May 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Kingston

Cleanliness and comfort was good. The shower didn’t work on the first night and on the second night I was offered another room.
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great location, really helpful staff
Stayed 3 nights in May 2025

10/10 Excellent

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was clean, staff were friendly and professional and the location was very good! Close to the shopping area and train stations so staying outside London is easy and convenient!
Stayed 4 nights in May 2025

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