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The Maiden City Hotel

3.0 star property

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Photo gallery for The Maiden City Hotel

Bar (on property)
Reception
Reception
Comfort Double Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
22 Strand Rd, Londonderry, Northern Ireland, BT48 7AB
  • Place, Guildhall
    ‪3 min walk‬
  • Place, Museum of Free Derry and Bloody Sunday Memorial
    ‪4 min walk‬
  • Place, Millennium Forum
    ‪6 min walk‬
  • Airport, Londonderry (LDY-City of Derry)
    ‪21 min drive‬

Room options

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

The Maiden City Hotel

Hotel in Londonderry with free breakfast and 24-hour front desk
This hotel features a 24-hour front desk, free breakfast and free Wi-Fi in public areas.
The Maiden City Hotel offers 43 accommodations with a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at The Maiden City Hotel, you're just a quick walk from Derry Visitor and Convention Bureau. You'll find features such as free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Steps from The Peoples Gallery and The Nerve Centre
Free breakfast is served daily. Public spaces have free WiFi.
Guests are served a free continental breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Reviews

The Maiden City Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 29 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

Reviews

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice venue in a good location.
Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Continental breakfast could have had eggs
Stayed 1 night in Nov 2025

10/10 Excellent

sheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Being in the center of town, you can walk to so many things. We were here for Halloween, so it was perfectly located within walking distance to the walled city and the parade route. Staff were extraordinary, especially Franchesca (the hardest worker) and a woman in the breakfast room who made each person feel very special. Wish I knew her name.(Wire rim glasses)
Stayed 4 nights in Oct 2025

8/10 Good

Stuart

Travelled with family
Liked: Property conditions & facilities
Lovely hotel and central to everything. 90% of the staff were incredibly kind. Just one staff on arrival not so warm and a little intense. Otherwise breakfast staff, bar staff were so kind and could not do more for you! Breakfast was plentiful and fresh with lots of variety for adults and children. Beds so comfortable and pillows! Towels need addressing Body towels just about covered my 9 year old! But otherwise very comfortable room. Would definitely stay here again when in Derry.
Stayed 3 nights in Oct 2025

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, Great Location, Large clean and spacious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities
Newly renovated, this great little hotel punches above its weight class! Staff were kind and courteous. No fridge in the room but they refrigerated medication for me. I would have liked a safe in the room but in fairness, I probably didn’t check the room details closely enough to notice if it was offered. The shower includes a rain shower head and a removal spray and the water pressure was AAA+ Very conveniently located and a nice little breakfast.
Stayed 3 nights in Oct 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Doors banging all night. Terrible nights sleep. Room (101) very warm even though it was cold outside. No AC or system of air circulation, just 1 small window, and yes, the radiator was off. Very strange, sauna-like environment. We asked for a fan, and they did provide a desk fan. No parking. Best option is the multi storey next door which is £12 per day, if you ask for the deal. Can’t even stop outside the hotel to drop people off. Double plug socket needs tightened to the wall. Two towels per person, one small plus one very small. We asked for more and they were provided. No fridge, but perhaps the more expensive rooms have one. WiFi is good, as is the smart TV. Nice cold breakfast (the toast was warm) in a nicely decorated room. City centre location is good but I’m guessing the neighbouring hotels have better standards. We checked out a day early due to sleep deprivation/heat/noise.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and above to help us when we had some bad news and needed to fly home. The very compassionate and anticipated our needs before we even knew what we needed. They were a bright spot on a very bad day for us. I will never forget it.
Stayed 1 night in Oct 2025

10/10 Excellent

Majella

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff was very helpful and the room was very spacious and very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 4 nights in a family room. The hotel was newly opened so everything looked fresh and fantastic. We loved the décor of the hotel and the rooms, and everything felt comfortable and cozy. The room was a great size with comfortable beds, comfortable pillows, plenty of storage space, a modern smart TV, and the usual amenities. The bathroom was modern and clean, but I have to say I can't stand these 3-sided showers. The shower is amazing with spectacular water pressure and temperature. Honestly it was a dream, but it also splashed water all over the place in the name of aesthetics. The mirror had built-in lighting as well as being steam-resistant, so you can still use it after a hot shower. Breakfast was included and served in a gorgeous little atrium. It's a 'cold' breakfast so there were cereals, pastries, yoghurt, toast, etc. It was good and we were able to have as much as we wanted, so while a simple breakfast we could at least load up for the day. The staff were lovely and helpful. We had not initially planned to stay for 4 nights but they were very helpful when we had to extend our stay. My only gripe would be the towels. Each guest has two towels. Your hair towel is basically the size of a hand towel, and your body towel is the size of a hair towel. Normal sized towels are definitely needed. Overall we really enjoyed the hotel and would definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy with great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Gerald and patricia

Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just after spending a lovely night in the hotel.Excellent service and beautiful decor.Large room and comfortable bed.Iron and hairdryer in the room and bathroom suite has a great shower.Continental breakfast was nice and well stocked
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was beautifully done each morning. The staff is friendly and they go out of their way to make you comfortable. They give great advice on places to eat, etc. The room was spacious and extremely clean. Amazing, excellent hotel we will definitely return to soon!
Stayed 4 nights in Oct 2025

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fabulous, and very helpful with parking overnight nearby. Great breakfast, too
Stayed 1 night in Oct 2025

6/10 Okay

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The tv in the room didnt work
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Had parking close by and it was discounted
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Derry

Excellent location with lovely rooms. Really one of the best I have stayed in. Staff are so friendly. Can’t recommend enough. Will definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Elana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent! Stayed here for 2 nights exploring the city and the coastline including Giants Causeway. The staff were superb, friendly and helpful. Continental breakfast was a bonus included in our stay. The hotel is situated a short walk from the city walls and all the sites. What a bonus to have a bar in the hotel for a nightcap or two.
Stayed 2 nights in Sep 2025

8/10 Good

Vicky

Stayed 1 night in Sep 2025

10/10 Excellent

Arnold

Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Stayed 1 night in Sep 2025

10/10 Excellent

Caolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, lovely and accommodating staff and such a central location, we will definitely be back! Only downside is parking but that can be overlooked 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Spacious room with wonderful amenities.
Stayed 1 night in Sep 2025