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Best Western Plus Ontario Airport & Convention Center

2.5 star property

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Photo gallery for Best Western Plus Ontario Airport & Convention Center

Business centre
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, individually furnished, desk
Lobby
Outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
209 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Toyota Arena
    ‪4 min drive‬
  • Ontario Mills Shopping Mall
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Ontario Airport & Convention Center

Hotel in Ontario with free breakfast and free airport shuttle
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free full breakfast is provided, as well as free wired Internet in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Best Western Plus Ontario Airport & Convention Center offers 154 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Ontario Airport & Convention Center gets high marks from our customers. During your stay, you're just a quick walk from Ontario Convention Center. Features include free self-parking, a free round-trip airport shuttle and a free area shuttle.
  • Free full breakfast served daily
  • Free wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 1-minute drive from Ontario Convention Center and 5 minutes from Ontario Mills Shopping Mall
  • Free airport, shopping centre and local-area shuttle service
Best Western Plus Ontario Airport & Convention Center offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Ontario Airport & Convention Center. An area shuttle within 3 mi and A roundtrip airport shuttle (available on request) are free. Free self parking is available. The property offers extended parking privileges.

This Ontario hotel is smoke free.

Guests are served a free full breakfast daily.
Garden Square – This family restaurant serves breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Square

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift (single-level property)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay (for stays between 7 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Ontario Airport & Convention Center offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Ontario Airport
Best Western Plus Hotel Ontario Airport
Best Western Plus Ontario Airport
Best Western Ontario Airport Hotel Ontario
Ontario Best Western
Best Western Plus Ontario Airport Hotel
Best Western Ontario Airport Hotel
Best Western Plus Ontario Airport & Convention Center Hotel
Best Western Plus Ontario Airport & Convention Center Ontario

Best Western Plus Ontario Airport & Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were at this hotel for less than 12 hours. It met our needs adequately. No complaints.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Carlos

Travelled with family, Business traveller
Property was outdated, rooms were clean, carpet seemed to be a bit worn out, our room had an old style AC unit inside the room very noisy
Stayed 2 nights in Apr 2025

6/10 Okay

Manuel

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Skylar

Stayed 3 nights in Mar 2025

10/10 Excellent

Laurene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea
Stayed 2 nights in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet area.
Stayed 1 night in Mar 2025

4/10 Poor

Kimberly

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Molly

Stayed 3 nights in Mar 2025

10/10 Excellent

Tyrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lennys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good stay.
Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Appliances was not working
Stayed 1 night in Mar 2025

8/10 Good

Jean Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall stay was satisfactory. I stayed Friday thru Monday. I did not need or request housekeeping on Saturday morning but asked the desk as I was leaving on Sunday to be sure my room was serviced while I was gone. There was no service when I returned a 6pm. So, no clean towels or other housekeeping services performed for the entire stay. Disappointed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is fantastic
Stayed 1 night in Mar 2025

8/10 Good

Cristal

Business traveller
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 3 nights in Feb 2025

4/10 Poor

Jessica

Business traveller
Disliked: Room comfort

Spend the extra money!

While checking into my hotels a man that was putting his permanent address as the hotel and was known to staff by name, asked me how long I was staying. I am a friendly person, however this interaction did not make me feel comfortable. Upon arriving in my room my shower was running and would not turn off. I called the front desk and was placed on a hold, then hung up on. Luckily after I packed my stuff and was getting ready to walk up front a repair man knocked on my door. He was nice and able to stop the water from running but left the tub and shower dirty. After traveling and working all day it wasn’t ideal to clean up in a dirty shower. The walls and windows are very thin. I was kept up by people walking by my window all night and the airplanes that can fly into the airport around the clock. On my last night someone knocked at my door 4 times between 12:30am and 1:15am. While there is a peep hole on the door I could not see anyone and did not feel safe enough to open the door. This hotel was at the top of my budget from the company I work for. Next time I will spend the extra money to stay some place I feel safe.
Stayed 2 nights in Mar 2025

8/10 Good

Joy

Business traveller
Liked: Staff & service, property conditions & facilities
Convenient place to stay for business trip
Stayed 2 nights in Mar 2025

10/10 Excellent

colin

Stayed 1 night in Mar 2025

10/10 Excellent

diane

Stayed 2 nights in Mar 2025