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Sheraton Grand Los Angeles

4.0 star property

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Photo gallery for Sheraton Grand Los Angeles

Lobby lounge
Lounge
Meeting facility
Lobby lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
711 S Hope St, Los Angeles, CA, 90017
  • Place, The Bloc
    ‪1 min walk‬
  • Place, L.A. Live
    ‪8 min walk‬
  • Place, Crypto.com Arena
    ‪12 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(50 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(122 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Grand Los Angeles

Pet-friendly hotel connected to a shopping centre in Los Angeles with a rooftop terrace
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Grand Los Angeles offers 496 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Los Angeles. During your stay, you'll be connected to a shopping centre and just a quick walk from L.A. Live. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at District on the Bloc
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Crypto.com Arena and L.A. Live
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 9 meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Sheraton Grand Los Angeles. Parking is available for a fee.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
District on the Bloc – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Hope Street Bar – On-site bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • District on the Bloc
  • Hope Street Bar

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 25,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 9:00 AM and 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Destination fee: USD 34.80 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 60.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Los Angeles Downtown
Los Angeles Downtown Sheraton
Sheraton Grand Los Angeles Hotel
Sheraton Hotel Los Angeles Downtown
Sheraton Los Angeles Downtown
Sheraton Los Angeles Downtown Hotel
Los Angeles Sheraton
Sheraton Los Angeles
Sheraton Grand Los Angeles Hotel
Sheraton Grand Los Angeles Los Angeles
Sheraton Grand Los Angeles Hotel Los Angeles

Sheraton Grand Los Angeles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1004 reviews
Rating 8 - Good. 163 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super location, very convenient to all of DTLA, great helpful staff. Small comment: hotel restaurant is not tasty. Best to eat out, and lots of options around. Definitely will stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yoonsook

Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

KHOA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping isn't as top-notched for this class of hotel. Both shampoo and body wash were out, but housekeeping did not notice to replenish. We had to call and waited quite a while for service to bring up new bottles.
Stayed 3 nights in Aug 2025

2/10 Terrible

Lilia

Travelled with family
Disliked: Amenities
First time staying at a Sheraton hotel. Because it’s an established hotel. Expected a luxury type hotel seeing how it’s a Sheraton I thought I was going to experience a much better stay than any other hotels I’ve stayed at. The front desk had excellent customer service very nice and friendly. Got to the room which was two queen beds for 3 people. Bathroom only had one set of towels so had to call room service for towels. I tried to take a shower but only hot I mean really hot water came out. So I called room service again and they will have someone from maintenance stop by to check it out. No one came to drop off the towels. The maintenance guy came said he would open “it” up to see why there’s no cold water. Later he says that we have to wait 2-3 min for the cold water to come out. That seems like a waste of water but that’s the only way to have a good temp. Mind you there’s 3 of us and we’d have to wait a couple of mins for the cold water?! As much as we paid for this hotel I swear I would’ve stayed at a holiday inn or best western. Also there’s no elevator fr the hotel to get to the parking garage you have to go outside to the plaza and go to an elevator that takes you to the parking garage! So inconvenient. Walking pass people who are eating outside the plaza with all your luggage to get to the parking garage I don’t get it. Plus I asked regarding breakfast I was told by room service that we can order but we would have to go downstairs to pick up the food?!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheila

Stayed 7 nights in Aug 2025

10/10 Excellent

Leslie, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Ryan Jeremy

Liked: Amenities, property conditions & facilities
Accessible to everything
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with wonderful staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Noelle

Couldn't find location
Stayed 1 night in Aug 2025

8/10 Good

Melissa, Fowler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator system is confusing. Our room was not properly cleaned. There was obvious dirt and fingerprints on the furniture. The bar is great. Service is great.
Stayed 1 night in Jul 2025

2/10 Terrible

Tesfahun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service
Stayed 4 nights in Jul 2025

10/10 Excellent

Ali R, pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location was in a spot. We could go shopping and walk around.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great all employees were wonderful. The only (barely) negative was the body wash was empty and never filled the 3 days were were there but would never take a start off for that, more of an FYI for you
Stayed 3 nights in Jul 2025

4/10 Poor

Kevin, Kloten

Travelled with family
Disliked: Staff & service
location is good
Stayed 5 nights in Jul 2025

10/10 Excellent

Truong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Julia, Bensenville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so incredibly kind - both at the front desk upon check in and check out, and the staff at the lobby bar. Was some of the most genuine, personable care I’ve received in a while!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Willie

Stayed 3 nights in Jul 2025

10/10 Excellent

OLGA, pomona

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I went to a concert at crypto Arena. We stayed here and we were very happy with our stay. This is a beautiful hotel and it is very fancy. The bed was so comfortable. It was in walking distance of a lot of things and we will stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Shoshanna, Kingston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with excellent staff and service
Stayed 3 nights in Jul 2025

8/10 Good

stephen

Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Business traveller
Friendly staff. Easy check in. Nice restaurant onsite.
Stayed 3 nights in Jul 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025