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Appart'hôtel Saint Jean

2.0 star property

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Photo gallery for Appart'hôtel Saint Jean

Daily continental breakfast for a fee
Reception
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Lobby sitting area
Classic Double Room Single Use | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
1 Avenue Du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of Our Lady of the Rosary
    ‪8 min walk‬
  • Place, Massabielle Grotto
    ‪9 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪9 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Studio

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Studio

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Apartment

Stovetop, coffee/tea maker, electric kettle, high chair

Economy Apartment

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment (for 5)

Desk, blackout curtains, iron/ironing board, free WiFi

Family Apartment (for 5)

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Single Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Classic Double Room Single Use

Desk, blackout curtains, iron/ironing board, free WiFi

Classic Double Room Single Use

  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Apartment

Desk, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Studio

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Studio

  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Apartment

  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Appart'hôtel Saint Jean

Along with a bar/lounge, this residence has a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Appart'hôtel Saint Jean offers 48 accommodations with coffee/tea makers and a hairdryer. 82-cm LCD televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. This Lourdes residence provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Appart'hôtel Saint Jean, you're connected to a shopping centre and just a quick walk from Basilica of Our Lady of the Rosary. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Appart'hôtel Saint Jean. The residence can provide concierge services and a complimentary food/drink shopping service.

Smoking is allowed in designated areas at this Lourdes residence.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10 AM.

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski runs nearby

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 24 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Highchair

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Hob

Dining

  • Daily continental breakfast available 8:30 AM to 10 AM for a fee: EUR 9.50 for adults and EUR 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 10 per day

Bathroom

  • 1 bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 82-cm LCD TV with premium satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 7 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily) (for a fee)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a historical district
  • In a shopping district
  • Near a hospital
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • On a river

Things to do

  • Designer stores
  • Shopping
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 48 units
  • 6 floors
  • Connecting units available
  • Electric car charging station
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 7 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9.5 for adults and from EUR 8.5 for children
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: EUR 5.00 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Antipodes Resort Residence Saint Jean Hotel Lourdes
Hotel-Résidence Saint Jean
Hotel-Résidence Saint Jean Hotel
Hotel-Résidence Saint Jean Hotel Lourdes
Hotel-Résidence Saint Jean Lourdes
Appart'hôtel Saint Jean Hotel Lourdes
Appart'hôtel Saint Jean Hotel
Appart'hôtel Saint Jean Lourdes
Appart'hôtel Saint Jean
Appart'hotel Saint Jean
Appart'hôtel Saint Jean Lourdes
Appart'hôtel Saint Jean Residence
Appart'hôtel Saint Jean Residence Lourdes

Appart'hôtel Saint Jean Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 206 out of 648 reviews
Rating 8 - Good. 274 out of 648 reviews
Rating 6 - Okay. 104 out of 648 reviews
Rating 4 - Poor. 37 out of 648 reviews
Rating 2 - Terrible. 27 out of 648 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, communication
The staff were very polite friendly and helpful. Though we had booked a back room, we got upgraded to one in the front of the hotel with a view over the river. The room had individual heating control. On cold days this was most welcom.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Sathurjan

Liked: Communication
Keeping same equipment need to change bathroom shower Otherwise good hotel nice reception good location near to church
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Julian

Liked: Cleanliness, communication
Good Location
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Annette

Liked: Room comfort, communication
Disliked: Cleanliness

Convenient location, budget friendly, older proper

Older property, furniture showed wear and could have been cleaner. The bed and bathroom were clean though.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

michele

Liked: Cleanliness, property conditions & facilities, communication
Great location, lovely staff and suitabke for bafic requirements. Could be noisy at times, but all part of the celebrations! Highly recommended for a base close to the sanctuary.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Maricel

Liked: Cleanliness, room comfort, communication

Centrally located

It was a comfortable and pleasant stay! It's centrally located, close to the grotto and other places of interest. Surrounded by restaurants and shops. Good access to transport.
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

MARITES

The property needs a bit of an upgrade. If you are not too particular and you are there for pilgrimage this is an ok hotel. Close to the Basilica and shops.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Wilson

Disliked: Amenities, property conditions & facilities
It was some what close to the church
Stayed 3 nights in Aug 2025
Verified

8/10 Good

William

Liked: Cleanliness, room comfort, communication

Love Lourdes

It was a good place to stay, close enough to the Grotto to walk, the only issue was parking, its a mess for anywhere you may stay.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Suventhini

Liked: Cleanliness, room comfort, communication

Good Experience

Staff was friendly and breakfast was good as buffet but fruits were there it’s would have been great but overall experience is good . We will recommend to others and we will came again next year
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Phillip

Liked: Cleanliness, room comfort, communication

Appt saint Jean Lourdes

The appartment was very basic but had everything we needed. The price was very good, the bed was comfortable and a bath and shower was available with hot water. The location is great, being very close to bars, restaurants and shops and the Lourdes domain was a five minute walk away.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Yulidia

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel has an excellent location. It is just four blocks from the Sanctuary, so many restaurants by its property, the bus station is across from the street and the breakfast was excellent. And think that the hotel is a little bit old but has an excellent service, the place is clean and comfortable. I saw the hotels that are next to this and I bet they have the same concept but a higher price. If I come again, I will stay here.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Steve

It is closed to the church
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Wilcy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Payment was commensurate to the room i got. TARI the receptionist was very helpful and accommodating. Location is walking distance to the entrance and along the way are shops for religious articles and restaurants. Safe to walk as the street to the hotel is frequented with people who are also on pilgrimage.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Geethabalini

Liked: Cleanliness
Good
Stayed 1 night in Apr 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities
Staff are friendly and helpful. Decor is tired. eg big dent in the door. No hairdryer in the bathroom and the gap is dangerously exposed. No place to lounge as instead of a sofa there are bunk beds!
Stayed 11 nights in Apr 2025
Verified

6/10 Okay

Carlo

Disliked: Cleanliness, property conditions & facilities
Place was adequate for what we paid for. Staff was kind & friendly. Floors creek but it’s what you’d expect for the charm of a very old building. Extra blankets didn’t seem washed, no heater in the unit that works. Kitchenette was useful as we shopped at the local marchè. Overall, would just stay in a hotel & dine out as needed.
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Lucia Vanessa

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures in Expedia and the property reality are very different. Our apartment was in a bad shape. The cabinets were broken, the place overall was smelly, the walls were dirty. I don’t recommend to stay at this place at all!
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Elii

Liked: Communication

Motel feel

It's a $50 hotel (that's what we paid). The floor in the room is a weird canvas material your feet stick to when barefoot. The soap in the shower is handsoap you'd find in the metro. we requested a double bed and got two singles pushed together, that meant no cuddling. I'm 6' and my feet were hanging off all night. It is very close to the main attractions and front desk was very friendly.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Vijayavathana

Disliked: Cleanliness, property conditions & facilities
Cleaning very bad
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
Internet was down entire day 1. Laundry room had one working machine and it was busy all the time. Then lady (ver nice) told us that we can park on top of hill behind the hotel. Ended up getting a parking ticket. Dishes had to be borrowed with 20euro deposit. Breakfast, we turned as they only had cereal and 2 croissants. However super close to restaurants and Lourdes itself.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Tanya

Liked: Communication
This was a good property to stay for the night. I was a little disappointed that I had reserved the room with one double bed and three single beds as we had three kids with us. We ended up getting a double bed and a double sofa bed so we had to have three of us in one bed. But the hotel was great for giving us the entry code for the hotel as our drive to Lourdes got us there at 2am after reception was closed. Excellent communication by reception to ensure we could get to our room. The location had us but a mere 5 minute walk from Lourdes, and we were surrounded by great shops and restaurants. This is the place to stay if you don’t mind an older building with older fixtures and furniture. It was enough for us to sleep for a few hours to rest, shower and check out.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Esther

Disliked: Room comfort, communication

Unfortunate Easter plan

No dish for the hotel apartment, even glass of water, just kettle and microwave. Just some sachets like 2 ml x 3 of soap in bathrooms. Room not attractive no normal table just a small corner like a hall with you can pull to make it like banquet table. 2 chairs as the room was for 3 people. Very désappointement, no WiFi because we didn’t get a code just using a guest so we got once and always disconnected even when you wanted to use your own data. So very bad connexion. So never this hotel.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Miquel

Liked: Cleanliness, amenities, communication
Todo estaba limpio, sencillo algo gastado y viejo, pero suficiente.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nella

Liked: Cleanliness, communication
Proximité de la grotte 10min max à pied , le gestionnaire réactif . Rapport qualité prix top . Ma chambre était propre , tout le linge était propre et prêt . La baignoire était bouché, problème signalé je pense que le nécessaire sera fait pour les prochaines visites . Je recommande +++++
Stayed 3 nights in Jan 2026